Remote Trader Fixed Income Jobs (NOW HIRING)

Job Summary:
Ridgeline is seeking a Lead Partnerships Manager to join our Customer Experience organization within the Partnerships group. This role coordinates broker onboardings and FIX connectivity efforts, driving complex multi-system implementations for enterprise investment managers to ensure timely access to critical trading venues.
Responsibilities:
• Lead broker onboarding end-to-end—from initial certification through FIX go-live readiness—for a rapidly expanding client base that includes some of the largest and most sophisticated trading firms in the industry
• Serve as the primary project manager for simultaneous FIX connectivity workstreams across dozens of client implementations, building the forecasting and prioritization frameworks the team needs to scale
• Collaborate with FIX infrastructure partners like Broadridge’s Itiviti and NYFIX Trading Hub to deploy and maintain FIX connectivity
• Own the configuration and customization of FIX messages, tags, and protocols aligned with Ridgeline’s OMS
• Support expansion into new asset classes and trading regions—including fixed income, options, and international venues across APAC and EMEA—as clients bring increasingly complex trading requirements
• Act as an escalation point for FIX-related production issues and drive root-cause analysis and resolution
• Document FIX workflows, integration specs, and operational playbooks to ensure maintainability and knowledge sharing; lead the migration of connection records into Salesforce and establish ticketed workflows and reporting
• Ensure all FIX connections meet regulatory standards and internal compliance guidelines
• Optimize onboarding, testing, and deployment processes to drive scalability and operational efficiency
• Enable CX teams through documentation, training, and collaborative knowledge transfer on FIX configurations
• Think creatively, own problems, seek solutions, and communicate clearly along the way
• Contribute to a collaborative environment rooted in learning, teaching, and transparency
Qualifications:
Required:
• 7+ years of experience with FIX protocol, broker onboarding, and trading system integrations
• Strong background in independently managing FIX certification and EMS/OMS integrations from start to finish
• Experience with multiple asset classes (equities, options, fixed income) and working with regional trading partners across global markets
• Hands-on experience with Broadridge/Itiviti and NYFIX is highly desirable
• Deep knowledge of FIX 4.2/4.4, message formatting, and electronic trading workflows
• Proven project management skills—comfortable managing many concurrent workstreams, setting stakeholder expectations, and building process infrastructure where little exists
• Familiarity with trading platforms and EMS/OMS ecosystems
• Skilled in using UAT and production testing tools for FIX environments
• Excellent communication skills across technical and business audiences—equally at home discussing FIX tag customization with a developer and explaining connectivity timelines to a client’s head trader
• Highly analytical, detail-oriented, and effective at cross-functional coordination
• Comfortable working in a fast-paced, customer-facing, evolving and growing environment
• Willingness to learn about cutting-edge technologies while cultivating expertise in a business domain/problem space
• An aptitude for problem solving and serious interest in having fun at work
• Flexibility to occasionally support testing outside standard US business hours for international broker certifications
Preferred:
• Prior experience working at a FinTech, trading platform provider, asset manager, or broker-dealer
• Familiarity with FIX-over-TLS or managed connectivity hubs
• Fixed income trading connectivity experience
• Experience with Salesforce or similar CRM/ticketing systems for managing broker and client connectivity records
• Experience contributing to process automation or self-service tools for client onboarding
Company:
Ridgeline is a computer software company that specializes in software development to deliver for the investment management industry. Founded in 2018, the company is headquartered in Incline Village, USA, with a team of 201-500 employees. The company is currently Growth Stage.