Zen Strategics, a Titan Technologies company, is seeking Help Desk Specialist II to support the ... Remote VPN access (Global Protect and Zscaler) * Remote access using DHS Workplace (WaaS)
Zen Strategics, a Titan Technologies company, is seeking Help Desk Specialist II to support the ... Remote VPN access (Global Protect and Zscaler) * Remote access using DHS Workplace (WaaS)
Zen Strategics, a Titan Technologies company, is seeking Help Desk Specialist II to support the ... Remote VPN access (Global Protect and Zscaler) * Remote access using DHS Workplace (WaaS)
Zen Strategics, a Titan Technologies company, is seeking Help Desk Specialist II to support the ... Remote VPN access (Global Protect and Zscaler) * Remote access using DHS Workplace (WaaS)
Zen Strategics, a Titan Technologies company, is seeking Help Desk Specialist II to support the ... Remote VPN access (Global Protect and Zscaler) * Remote access using DHS Workplace (WaaS)
Zen Strategics, a Titan Technologies company, is seeking Help Desk Specialist II to support the ... Remote VPN access (Global Protect and Zscaler) * Remote access using DHS Workplace (WaaS)
Zen Strategics, a Titan Technologies company, is seeking Help Desk Specialist II to support the ... Remote VPN access (Global Protect and Zscaler) * Remote access using DHS Workplace (WaaS)
Zen Strategics, a Titan Technologies company, is seeking Help Desk Specialist II to support the ... Remote VPN access (Global Protect and Zscaler) * Remote access using DHS Workplace (WaaS)
Form Titan Sr. Developer
$128K - $157K/yr
This is a remote position. Overview : Salesforce Technical Skills * Financial Services Cloud ... Security and sharing model * Reports and dashboards Experience Requirements * 6-10 years of ...
Form Titan Sr. Developer
$128K - $157K/yr
This is a remote position. Overview : Salesforce Technical Skills * Financial Services Cloud ... Security and sharing model * Reports and dashboards Experience Requirements * 6-10 years of ...
UAS Pilot
Blackstone, VA · Remote
Position Description Titan Echelon is seeking a skilled UAS Pilot/Instructor to support flight ... Conduct flight demonstrations and mission briefings for customers in remote and field environments
Quick apply
UAS Pilot
Blackstone, VA · Remote
Position Description Titan Echelon is seeking a skilled UAS Pilot/Instructor to support flight ... Conduct flight demonstrations and mission briefings for customers in remote and field environments
Senior Platform Engineer - Kubernetes - remote
$111K - $151K/yr
Cloud Architecture & Security: Design frameworks aligned with the AWS Well-Architected Framework ... Nova, Titan) * Fine-tuning/customization using domain-specific data * Understands Agentic RAG ...
Senior Platform Engineer - Kubernetes - remote
$111K - $151K/yr
Cloud Architecture & Security: Design frameworks aligned with the AWS Well-Architected Framework ... Nova, Titan) * Fine-tuning/customization using domain-specific data * Understands Agentic RAG ...
Our Arkose Titan platform protects the world's most security-conscious brands from bots, AI-powered ... Remote
Our Arkose Titan platform protects the world's most security-conscious brands from bots, AI-powered ... Remote
Our Arkose Titan platform protects the world's most security-conscious brands from bots, AI-powered ... Remote
Quick apply
Our Arkose Titan platform protects the world's most security-conscious brands from bots, AI-powered ... Remote
... security, simplifying complexity, eliminating toil, and accelerating innovation. With an intent ... Titan's Intelligent MCP Server, combined with the Gluware Co-Pilot and validation architecture ...
... security, simplifying complexity, eliminating toil, and accelerating innovation. With an intent ... Titan's Intelligent MCP Server, combined with the Gluware Co-Pilot and validation architecture ...
Strategic Account Manager (REMOTE OK)
San Mateo, CA · On-site +1
... Titan, designed to neutralize modern attacks powered by Agentic AI and LLMs. By combining ... Navigate enterprise procurement processes, security reviews, and legal negotiations * Lead ...
Quick apply
Strategic Account Manager (REMOTE OK)
San Mateo, CA · On-site +1
... Titan, designed to neutralize modern attacks powered by Agentic AI and LLMs. By combining ... Navigate enterprise procurement processes, security reviews, and legal negotiations * Lead ...
Strategic Account Manager (REMOTE OK)
San Mateo, CA · On-site +1
... Titan, designed to neutralize modern attacks powered by Agentic AI and LLMs. By combining ... Navigate enterprise procurement processes, security reviews, and legal negotiations * Lead ...
Strategic Account Manager (REMOTE OK)
San Mateo, CA · On-site +1
... Titan, designed to neutralize modern attacks powered by Agentic AI and LLMs. By combining ... Navigate enterprise procurement processes, security reviews, and legal negotiations * Lead ...
Senior DevOps Engineer
Sacramento, CA · Remote
$138K - $178K/yr
We're also actively building Gluware.ai and Gluware Titan, bringing AI natively into network ... Gluware is headquartered in Sacramento CA but our workforce is predominantly remote. This role is ...
Senior DevOps Engineer
Sacramento, CA · Remote
$138K - $178K/yr
We're also actively building Gluware.ai and Gluware Titan, bringing AI natively into network ... Gluware is headquartered in Sacramento CA but our workforce is predominantly remote. This role is ...
Senior AWS GenAI & Cloud Solutions Architect
Bellevue, WA · Remote
$66.25 - $87/hr
Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... Work with foundation models (Claude, Titan, Llama, etc.) via Bedrock * Build RAG (Retrieval ...
Quick apply
Senior AWS GenAI & Cloud Solutions Architect
Bellevue, WA · Remote
$66.25 - $87/hr
Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... Work with foundation models (Claude, Titan, Llama, etc.) via Bedrock * Build RAG (Retrieval ...
Our Arkose Titan platform protects the world's most security-conscious brands from bots, AI-powered ... Remote
Our Arkose Titan platform protects the world's most security-conscious brands from bots, AI-powered ... Remote
... security, simplifying complexity, eliminating toil, and accelerating innovation. With an intent ... Building on decades of real-world network automation, Gluware Titan is the industrys first AI ...
Quick apply
... security, simplifying complexity, eliminating toil, and accelerating innovation. With an intent ... Building on decades of real-world network automation, Gluware Titan is the industrys first AI ...
Ready to be a Titan? ServiceTitan is the leading software platform for the trades - powering the ... Partner with product, SRE, security, and domain engineering teams to define platform contracts ...
Ready to be a Titan? ServiceTitan is the leading software platform for the trades - powering the ... Partner with product, SRE, security, and domain engineering teams to define platform contracts ...
Remote Titan Security information
See salary details
$11.54 - $12.76
1% of jobs
$12.76 - $13.99
3% of jobs
$13.99 - $15.21
13% of jobs
$15.65 is the 25th percentile. Wages below this are outliers.
$15.21 - $16.43
22% of jobs
The median wage is $16.97 / hr.
$16.43 - $17.66
24% of jobs
$18.41 is the 75th percentile. Wages above this are outliers.
$17.66 - $18.88
18% of jobs
$18.88 - $20.10
7% of jobs
$20.10 - $21.33
4% of jobs
$21.33 - $22.55
3% of jobs
$22.55 - $23.78
2% of jobs
$23.78 - $25
1% of jobs
$11
$19
$25
How much do remote titan security jobs pay per hour?
Are there any remote security jobs?
Is Titan security a good company?
What is a Remote Titan Security?
How much does Titan security pay?
Is Titan security hiring?
How does a Remote Titan Security professional typically collaborate with clients and other team members while working remotely?
What is the difference between Remote Titan Security vs Remote Security Analyst?
| Aspect | Remote Titan Security | Remote Security Analyst |
|---|---|---|
| Certifications | CompTIA Security+, CISSP (preferred) | CompTIA Security+, CISSP (preferred) |
| Work Environment | Remote, cybersecurity-focused | Remote, cybersecurity-focused |
| Industry Usage | Cybersecurity firms, security departments | Organizations, security firms |
| Job Focus | Security system management, threat detection | Security monitoring, incident analysis |
Remote Titan Security and Remote Security Analyst roles both require cybersecurity certifications and involve remote work environments. However, Remote Titan Security typically emphasizes managing security systems and proactive threat detection, while Remote Security Analysts focus more on monitoring security alerts and analyzing incidents. Both roles are integral to cybersecurity teams but differ in daily responsibilities and focus areas.
What are the key skills and qualifications needed to thrive as a Security Analyst at Remote Titan, and why are they important?
$22/hr
Full-time
Posted 19 days ago
Job description
Job description
Zen Strategics, a Titan Technologies company, is seeking Help Desk Specialist II to support the Customs and Border Protection (CBP) Technology Service Desk. This role provides advanced Tier II technical troubleshooting and resolution for employees, contractors and external customers by responding to hardware, software, network, mobile device, VPN, and access-related issues. The position delivers 24x7x365 support, manages incidents through ServiceNow, performs remote installations and system maintenance, and escalates complex issues when necessary. The ideal candidate should have at least two years of IT support experience, strong knowledge of Windows, Active Directory, Microsoft 365, and remote access technologies, and the ability to work in a fast-paced, customer-focused environment.
Duties and Responsibilities:
- Provide 24x7x365 Tier II advanced technical support for incidents and requests transferred via ServiceNow ticket or warm-transferred telephone call.
- Perform advanced (second level) remote troubleshooting for:
- Mobile device issues, including CBP's mobile service environment (AirWatch)
- Email and Microsoft Outlook accounts and functionality
- Personal Identity Verification (PIV) card access to CBP systems
- Remote VPN access (Global Protect and Zscaler)
- Remote access using DHS Workplace (WaaS)
- Microsoft Office products
- Windows and Active Directory
- Remote software installations
- Resolve >=90% of tickets assigned to Tier II (AQL target).
- Process >=90% of tickets within 4 hours (resolved or escalated to next level).
- Answer >=80% of transferred calls/chats within 60 seconds.
- Escalate incidents to next-level support (internal CBP teams and third-party vendors).
- Perform remote installation and troubleshooting of workstations, peripherals (desktops, laptops, tablets, printers, scanners, cameras).
- Install approved software using Government-provided tools.
You MUST have:
- Minimum 2 years of IT help desk or technical support experience with Tier II-level troubleshooting.
- Strong knowledge of Windows OS, Active Directory, Microsoft Office 365, Outlook, and mobile device management (MDM).
- Experience with VPN technologies, remote access tools, and PIV/smart card authentication.
- Ability to work rotating shifts including nights, weekends, and holidays.
- Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).
It’s GREAT if you also have:
- CompTIA A+, Network+, or Security+ certification.
- HDI Desktop Support Technician certification.
- Experience with AirWatch/Workspace ONE MDM.
- Experience with Global Protect VPN and Zscaler.
- Experience with ServiceNow ITSM platform.
- Prior federal government or CBP Tier II support experience.
- ITIL Foundation certification.
Education:
- High school diploma or equivalent required.
Company Description:
Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC, Titan Facilities, Inc. and Zen Strategics, design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!
Titan is proud to be a Service-Disabled Veteran Owned Business.