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Remote Tier 2 Support Jobs in Florence, SC (NOW HIRING)

ABB

Senior Project Engineer

Florence, SC · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Leading and supporting commissioning of data centers, paralleling switchgear (PSG), and power ...

ABB

Senior Project Engineer

Bennettsville, SC · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Leading and supporting commissioning of data centers, paralleling switchgear (PSG), and power ...

ABB

Protection and Control Engineer

Florence, SC · Remote

Technical Consulting Manager II __ Your role and responsibilities: As a Protection & Control ... Lead and support engineering design activities for new and existing utility, industrial, and ...

ABB

Group Account Manager

Bennettsville, SC · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible ...

ABB

Group Account Manager

Florence, SC · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible ...

Sonoco

Associate Manager - Tax

Hartsville, SC · On-site +1

$122K - $137K/yr

... supporting international tax special projects, including M&A, Pillar 2, and transfer pricing. You ... This position can be fully remote. We'd love to hear from you if: * At least 5 years of directly ...

ABB

Strategic Segment Proposal Engineer

Florence, SC · Remote

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

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Remote Tier 2 Support information

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$43

How much do remote tier 2 support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote tier 2 support in Florence, SC is $25.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $27.40 per hour, depending on experience, location, and employer.

What is remote tier 2 support?

Remote Tier 2 Support roles involve providing advanced technical assistance to customers or users who are experiencing issues that cannot be resolved by Tier 1 support teams. These professionals typically work from a remote location, using tools such as email, chat, or remote desktop software to diagnose and troubleshoot complex problems. Tier 2 support staff often escalate critical issues to higher-level teams if needed, and may also document solutions, contribute to knowledge bases, and assist in training lower-tier support agents. Strong troubleshooting skills, technical knowledge, and effective communication are important for success in this role.

How do remote tier 2 support professionals collaborate with tier 1 and tier 3 teams to resolve complex technical issues?

Remote Tier 2 Support professionals often act as a bridge between Tier 1 (frontline) and Tier 3 (advanced) support teams. They routinely communicate with Tier 1 to gather detailed information about reported issues and may provide guidance or documentation to help resolve recurring problems at the initial stage. For more complex cases, Tier 2 escalates issues to Tier 3 while ensuring all relevant troubleshooting steps and findings are thoroughly documented. Regular virtual meetings, ticketing systems, and chat platforms are commonly used to maintain efficient collaboration and knowledge sharing across support levels.

What are the key skills and qualifications needed to thrive as a remote tier 2 support specialist, and why are they important?

To thrive as a Remote Tier 2 Support specialist, you need a solid understanding of troubleshooting, networking, and operating system concepts, typically backed by experience in IT support and relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and diagnostic utilities is essential for resolving complex technical issues. Strong communication, patience, and problem-solving abilities help you effectively assist users and collaborate with both customers and team members. These competencies ensure efficient resolution of escalated issues and maintain high levels of user satisfaction in a remote work environment.

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Remote Tier 2 Support jobs near you

Registered Dietitian - Cancer Coordination - Remote

McLeod Health

Florence, SC • On-site, Remote

$30.25 - $40.50/hr

Full-time

Re-posted 18 days ago

McLeod Health rating

6.5

Company rating: 6.5 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

612th of 898 rated healthcare providers

Job description


Description
1. Job responsibilities include those listed in competency document.
2. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
3. Provide clinical nutritional services in the form of nutrition assessments, education and medical nutrition therapy for patients at MRMC Outpatient Oncology Services. May conduct nutrition therapy/nutritional assessments to patients at various McLeod campuses-outpatient oncology.
4. Provides on-going nutrition therapy by collaborating with other disciplines on the health care team to coordinate medical nutrition therapy needs.
5. Participate in multidisciplinary conference.
6. Documents accurate and timely information in patient records
7. For the outpatient oncology population, participates in development of policies/procedures as directed by director
8. Occasional travel may be necessary as deemed appropriate to support other outpatient oncology needs within the oncology division.
9. May be required to take on a preceptor and/or other supervisory role within a student's learning pending healthcare facility needs and intern availability.
10. Work may be completed in a remote capacity.
Job Type: Full time; 80 hours biweekly - Remote position
Experience: Must have a minimum of 1 year in clinical nutrition.
Qualifications/Training: At least 1 year of oncology experience preferred.
Licenses/Certifications/Registrations/Education: Registered Dietitian with Bachelor's Degree if registered before January 1, 2024. Bachelor's Degree must be in nutrition or related field. Master's Degree in nutrition if registered after January 1, 2024. Master's Degree must be in nutrition or related field.
Completion of a dietetic internship program from an ADA/ACEND- approved Dietetic Education Program.
Licensure with the South Carolina Panel for Dietetics required.
Oncology specialty certification preferred within 3 years of hire (as appropriate).
About Us
Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.
About the Team
If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal opportunity employer.

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About McLeod Health

Sourced by ZipRecruiter

McLeod Health is the region's destination for medical excellence. Our excellence extends from the Midlands to the Coast along the border of North and South Carolina - serving more than one million people. As medical needs grow - we grow, expand, and improve our facilities and services. The McLeod Health network is comprised of 7 hospitals with locations in Florence, Darlington, Dillon, Manning, Cheraw, Loris, and Little River. We have also expanded into the Carolina Forest area of Myrtle Beach for patients looking for primary care and family physicians. Founded over a century ago, McLeod is a locally owned, not-for-profit healthcare system which features the strength of more than 800 physicians and 2,000 registered nurses, and more than 8,500 employees. McLeod constantly seeks to improve patient care with efforts that are physician led, data-driven and evidence-based.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Florence, SC, US

Year founded

1906

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