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Remote Text Messaging Jobs in Texas (NOW HIRING)

Steer

Strategic Customer Success Manager

Austin, TX · Remote

... text messaging, email automation, direct mail integration, reputation management, appointment ... Reference Checks We Offer * 100% remote work environment * Medical, Dental, and Vision insurance ...

New

Form Health

Patient Registration Specialist

Houston, TX · Remote

$17.25 - $23/hr

... as text messaging, photo journaling, digital data transmission, and customized educational ... This is a full-time, remote opportunity where your ability to be metrics-driven will directly ...

Steer

Manager of Scaled Customer Success

Austin, TX · Remote

... text messaging, email automation, direct mail integration, reputation management, appointment ... We Offer * 100% remote work environment * Medical, Dental and Vision insurance within 30 days * 100 ...

Form Health

Patient Registration Specialist

Houston, TX · Remote

$17.25 - $23/hr

... as text messaging, photo journaling, digital data transmission, and customized educational ... This is a full-time, remote opportunity where your ability to be metrics-driven will directly ...

Apex Systems

Salesforce Support Administrator

Allen, TX · On-site +1

$25 - $32/hr

Fully Remote. Preference may be given to a candidate within 70 miles of the Monett, Springfield ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

TTEC

Seasonal Healthcare Team Lead - Remote

Austin, TX · Remote

$22 - $23/hr

Seasonal Healthcare Team Lead - Remote Apply now At TTEC, were all about Human Experience. Elevated ... On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and ...

Judge Group, Inc.

Software Security Engineer

Southlake, TX · Remote

$70 - $75/hr

Southlake, TX (On-site with 1 day remote). Alternative options: Omaha, NE, or Orlando, FL Duration ... Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy ...

Apex Systems

Digital Technical Product Manager

Plano, TX · Remote

$50 - $55/hr

Remote (CST hours preferred) Employment Type: 6+ Month W2 Contract Role Overview This position ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

TTEC

Temporary Trainer

Austin, TX · Remote

$20 - $22/hr

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and ... Remote Job Requisition 04CE2 Work From Home Yes Apply now

Apex Systems

DEX Strategy Lead

Austin, TX · Remote

$165K/yr

Austin, Texas (Remote) Role Overview Our organization is seeking a Nexthink Lead for a Digital ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

Apex Systems

Intermediate Cloud Engineer

San Antonio, TX · Remote

$50.75 - $67.75/hr

Job#: 3036354 Cloud Engineer (AWS) - Remote | Contract-to-Hire (6 Months) Location: 100% Remote ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

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Remote Text Messaging information

What are the key skills and qualifications needed to thrive as a Remote Text Messaging Specialist, and why are they important?

To thrive as a Remote Text Messaging Specialist, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with CRM platforms, chat support software, and messaging tools like Zendesk or LiveChat is typically required. Strong attention to detail, time management, and customer empathy set top performers apart in this role. These skills ensure effective, timely, and empathetic support for clients or customers, which is crucial for satisfaction and retention in a remote work environment.

What are some common challenges faced by remote text messaging specialists, and how can they be managed effectively?

Remote text messaging specialists often encounter challenges such as maintaining clear communication without face-to-face interaction, managing high message volumes, and ensuring timely responses across different time zones. To manage these challenges, it's helpful to use organization tools, set clear boundaries for work hours, and actively collaborate with team members through scheduled check-ins. Building strong written communication skills and staying updated on best practices can also enhance both efficiency and job satisfaction.

What is a remote text messaging job?

A remote text messaging job involves communicating with customers, clients, or users through text messages, typically from the comfort of your own home. These jobs can include roles like customer support, sales, marketing, or chat moderation, where you respond to inquiries, provide information, or assist with issues using a messaging platform. Remote text messaging jobs require good written communication skills, quick typing, and the ability to multitask. They are popular for those seeking flexible, work-from-home opportunities.

What is the difference between Remote Text Messaging vs Remote Customer Support Representative?

AspectRemote Text MessagingRemote Customer Support Representative
Primary RoleSending and managing text messages for communication and marketingAssisting customers via various channels, including chat, email, and phone
Required SkillsExcellent written communication, familiarity with messaging platformsStrong communication, problem-solving, multi-channel support skills
Work EnvironmentPrimarily digital, focused on messaging platformsRemote, multi-channel customer service environment
CertificationsNone typically required, but communication or marketing certifications helpCustomer service or support certifications beneficial

Remote Text Messaging focuses on managing and executing text-based communication campaigns, while Remote Customer Support Representatives handle customer inquiries across multiple channels. Both roles require strong communication skills, but their daily tasks and tools differ significantly.

What are the most commonly searched types of Text Messaging jobs in Texas? The most popular types of Text Messaging jobs in Texas are:
What are popular job titles related to Remote Text Messaging jobs in Texas? For Remote Text Messaging jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Text Messaging jobs in Texas look for? The top searched job categories for Remote Text Messaging jobs in Texas are:
What cities in Texas are hiring for Remote Text Messaging jobs? Cities in Texas with the most Remote Text Messaging job openings:
Remote Text Messaging jobs near you
Strategic Customer Success Manager

Strategic Customer Success Manager

Steer

Austin, TX • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile.

About the Role

As a Strategic Customer Success Manager, you will own and grow relationships with Steer's largest, most complex, and multi-location accounts. Sitting within a collaborative, high-energy team, your mission is to drive executive alignment, lead QBRs, and coordinate cross-functional initiatives to ensure our most important customers are retained and positioned for expansion. Beyond managing your book, you will help shape the future of Enterprise CS at Steer—building the strategic playbooks and defining how we support complex accounts at scale.

You Are
  • An Expert Relationship Builder: You are a strategic, proactive account owner who can build deep trust with both C-suite executives and day-to-day operational contacts.
  • Comfortable with Complexity: You thrive when managing large, multi-location customers with competing priorities, high expectations, and multi-stakeholder dynamics.
  • A Structure Builder: You are energized by the "grey area" and love building order out of chaos. You want to help design the playbook for strategic accounts, not just execute an existing one.
  • Commercially Minded & Composed: You are highly organized, focused on driving business value, and able to remain calm under pressure while balancing customer advocacy with internal capacity.
You Will
  • Own the Enterprise Lifecycle: Drive end-to-end management of strategic accounts, including account planning, QBRs, renewal readiness, and expansion identification.
  • Build the Strategic Playbook: Help design Steer's enterprise CS framework, defining how we proactively support and scale our highest-value accounts.
  • Champion Cross-Functional Alignment: Partner with Support, Onboarding, Product, Sales, and RevOps to resolve complex escalations and translate customer feedback into internal action plans.
  • Mitigate Risk & Drive Growth: Create clear account plans for top-tier accounts to give the broader team visibility into enterprise health, revenue risks (GRR), and net revenue opportunities (NRR).
  • Streamline Executions: Lead smooth onboarding transitions, coordinate reporting and campaign strategies, and resolve complex issues before they become urgent.
You HaveMust Have
  • Enterprise Mastery: 5+ years of experience managing complex, strategic B2B SaaS accounts (ideally multi-location or enterprise-scale).
  • Commercial Acumen: A proven history of driving world-class retention metrics; you know how to protect the core business (GRR) while identifying upsells to boost NRR.
  • Executive Communication: Exceptional presentation, project management, and relationship skills, with the ability to command a room of executive stakeholders.
  • Lifecycle Oversight: Demonstrated success managing the entire post-sale lifecycle, including renewals, expansions, health tracking, and cross-functional initiatives.

Nice to Have

  • Industry Experience: Familiarity with automotive, franchise, or Multi-Shop Operator (MSO) business models.
  • CS Ecosystem Tech: Experience using HubSpot, Slack, Google Workspace, or dedicated Customer Success platforms.
  • Playbook Design: Prior experience assisting with customer onboarding design, integrations, marketing SaaS, or building CS frameworks from scratch.
Interview Process
  1. Initial Screen – 30 min with Lead Recruiter
  2. Hiring Manager Interview – 45 min with Head of Success
  3. Peer Interview – 30 min with Sr. CSM
  4. Case Study Presentation – 60 min Assignment
  5. Problem Solving Exercise – 60 min with Head of People
  6. Reference Checks
We Offer
  • 100% remote work environment
  • Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical)
  • Equity package
  • Flexible PTO with a 15-day minimum
  • Generous Parental Leave
  • FSA and HSA options
  • 401(k)
  • Growth & Wellness Stipend
  • WFH Equipment
  • Chance to work with the latest technology
  • A collaborative, high-ownership culture with clear opportunities for career growth

Why Join Steer?

At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.

Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.


We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.