ZipRecruiter

Log In

2

Remote Text Chat Operator Jobs in Orlando, FL (NOW HIRING)

Cecelia Health

Telehealth Registered Dietitian

Orlando, FL · On-site +1

$42 - $47/hr

... phone, video, chat, text, and email. * Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians. * Engage in remote patient ...

Icon Health

Collaborating Physician

Orlando, FL · On-site +1

Remote * Compensation: Paid per APP * Schedule: Monday to Friday * Job Type: Contract Important ... We never hire based on text or chat alone. Our multi-stage interview process always involves ...

MCI Careers

Service Selling Agent

Winter Springs, FL · On-site +1

$14 - $15.20/hr

LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled ... Familiarity with Windows operating systems * Dependable and punctual with a strong work ethic

MCI Careers

Service Selling Agent

Winter Springs, FL · Remote

$14 - $15.20/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Familiarity with Windows operating systems * Dependable and punctual with a strong work ethic

ValorVIP

Service Selling Agent

Winter Springs, FL · On-site +1

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Familiarity with Windows operating systems * Dependable and punctual with a strong work ethic

All JobsText Chat Operator JobsRemote Text Chat Operator JobsRemote Text Chat Operator Jobs in Orlando, FL

Remote Text Chat Operator information

See Orlando, FL salary details

$11

$18

$27

How much do remote text chat operator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote text chat operator in Orlando, FL is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.30 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What are the most commonly searched types of Text Chat Operator jobs in Orlando, FL? The most popular types of Text Chat Operator jobs in Orlando, FL are:
What are popular job titles related to Remote Text Chat Operator jobs in Orlando, FL? For Remote Text Chat Operator jobs in Orlando, FL, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat Operator jobs in Orlando, FL look for? The top searched job categories for Remote Text Chat Operator jobs in Orlando, FL are:
What cities near Orlando, FL are hiring for Remote Text Chat Operator jobs? Cities near Orlando, FL with the most Remote Text Chat Operator job openings:
Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Orlando, FL as of August 2026, with employment types broken down into 75% Full Time, 16% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,494 per year, or $19 per hour.

Chat/Phone Support Specialist - Remote

Inktel

Orlando, FL • On-site, Remote

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 16 days ago

Inktel rating

5.3

Company rating: 5.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

48th of 71 rated call and contact centers

Job description


POSITION RESPONSIBILITIES:
  • Customer Support Specialists should stay informed about product specifications and the ability to maintain a positive demeanor and patience with customers
  • Demonstrate high standards for quality service
  • Work in tandem with the quality and training team to self-manage performance expectations
  • Maintain an open communication line with Team Lead/Quality Advocate/ the Trainer and the manager for support and personal development
  • Maintain business acumen, courtesy and professionalism when dealing with all client contacts
  • Utilize existing email communication templates for client interactions housed in the Call Center Knowledge Base
  • Maintains proprietary call center database (CSC) by entering information accurately and fully documenting all client interactions appropriately
  • Be punctual to work and adhere to all schedules and deadlines both scheduled and special projects
  • Strict adherence to key performance indicators (KPI) as set by management.
  • Strive to exceed key performance indicators (KPI) and quality goals as outlined by management

QUALIFICATIONS:
  • High school diploma or equivalent.
  • 1-2 years Call Center Experience preferably in a live chat environment
  • Retail sales experience, preferably in an ecommerce environment
  • Excellent Data Entry skills/- 45-55 wpm minimum
  • Must be computer literate and internet savvy
  • Experience in windows-based applications, specifically client relationship management tools preferred (e.g. Salesforce)
  • Experienced in handling multiple chats at any given time
  • Exceptional written communication skills; and high-quality standard in grammar, punctuation and written business acumen
  • Professional, upbeat and engaging written communication
  • Excellent oral communication skills: clear diction, tone and use of proper grammar
  • Ability to deliver quality customer service in a high-volume environment
  • Ability to develop relationships with clients, even in difficult situations
  • Ability to advise and counsel customers in a quick and efficient manner
  • Ability to multitask by reading, typing, and navigating through applications while speaking with customers
  • Empathetic and active listening
  • Positive outlook and enthusiastic attitude
  • Conscientious team player
  • Must be flexible and be ready to work in a dynamic shift environment- weekends and evening shifts may be required
  • Dependable, a history of good attendance and punctuality is essential

Proven track record of ALL of the following STRIVE values:
  • [S]ervice
  • [T]enacity
  • [R]esponsibility
  • [I]ntegrity
  • [V]ersatility
  • [E]ntrepreneurship

Salary & Benefits:
The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, educational assistance, and a 401K plan.
WORK FROM HOME TECHNOLOGY REQUIREMENTS:
Minimum PC Requirements
CPU Speed
  • Dual Core 1.2 GHz or better
  • Intel Core i3 or AMD Ryzen 3 or better

Hard Drive
  • 40 GB or more of available space
  • 100 GB or more of total space

Memory
  • 8 GB or RAM or better is preferable

Operating System
  • Windows 10 Professional (No Macs or Chromebooks)
  • Information on how to upgrade to Windows 10 Professional can be found here: https://support.microsoft.com/en-us/help/12384/windows-10-upgrading-home-to-pro
  • Two (2) available USB 2.0 or greater ports

Minimum Monitor and Accessory Requirements
Monitor*
  • 1280 x 1024 (SXGA) screen resolution
  • 1920 x 1080 (Full HD or 1080p)

USB Headset with Microphone
  • JPL TT3 Evo Binaural Headset (Headband + Boom) with Tough Case and JPL BL-053+P JPL USB 2.0 universal bottom lead with volume and mute function

Camera
  • Integrated or USB Camera

*Dual monitors may be required on some client programs
Minimum Software Requirements
Google Chrome**
  • Latest version of Google Chrome for Windows

**Certain client programs may require specific versions of Microsoft Internet Explorer
Minimum Internet Connectivity Requirements
Standard Connection / Speed
  • Hard-wired connection (no wireless)
  • Minimum 45 Mpbs download / Minimum 10 Mpbs upload
  • Internet connection must not be shared with more than 3 devices in the same location

Maximum Latency Threshold
  • 120 milliseconds (ms)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Inktel employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply