ZipRecruiter

Log In

2

Remote Text Chat Operator Jobs in Dallas, TX (NOW HIRING)

NTT DATA Services

Social Media Agent

Plano, TX · On-site +1

NTT DATA seeks a Remote Social Media Agent to join our team working for our valued end client. We ... letter, chat, text, social media, etc.). * Answer incoming faxes, calls, voicemail, emails and ...

NTT DATA Services

Social Media Agent

Plano, TX · On-site +1

NTT DATA seeks a Remote Social Media Agent to join our team working for our valued end client. We ... letter, chat, text, social media, etc.). * Answer incoming faxes, calls, voicemail, emails and ...

Vytwo

Epic Tapestry UM Analyst

Prosper, TX · Remote

$50/hr

^Remote Work **Must be authorized to work in USA. We are seeking an experienced Epic Tapestry ... , RN) or strong experience partnering with clinical reviewers and Medical Directors. • Prior ...

SmartStop 3PM

Customer Experience Agent

Arlington, TX · Remote

$16 - $18/hr

... operating in 22 states in the U.S. and three provinces in Canada. In addition, SmartStop was ... This job can be 100% remote after training. Essential Job Functions and Responsibilities

DPR Construction

Application Support Analyst

Dallas, TX · On-site +1

... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... Strong knowledge of Microsoft 365 and Windows operating systems. * Experience supporting cloud ...

Samaritan Ministries

Membership Advisor

Dallas, TX · On-site +1

$19.70/hr

Consult through phone, chat, and email in a professional, friendly, and knowledgeable manner with ... Remote Staff must have an approved internet speed, latency, and jitter by the SMI IT Department.

Curbee

Senior Software Engineer

Dallas, TX · On-site +1

$130K - $170K/yr

S. (Mobile and Remote Service). With Curbee., it's simple: dealerships send the right van to the ... You take initiative, own problems end-to-end, and are comfortable operating with ambiguity.

next page

Showing results 1-20

All JobsText Chat Operator JobsRemote Text Chat Operator JobsRemote Text Chat Operator Jobs in Dallas, TX

Remote Text Chat Operator information

See Dallas, TX salary details

$11

$18

$27

How much do remote text chat operator jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote text chat operator in Dallas, TX is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Text Chat Operator position, and why are they important?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a Remote Text Chat Operator job?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a typical workday look like for a Remote Text Chat Operator?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What are the most commonly searched types of Text Chat Operator jobs in Dallas, TX? The most popular types of Text Chat Operator jobs in Dallas, TX are:
What are popular job titles related to Remote Text Chat Operator jobs in Dallas, TX? For Remote Text Chat Operator jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat Operator jobs in Dallas, TX look for? The top searched job categories for Remote Text Chat Operator jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Remote Text Chat Operator jobs? Cities near Dallas, TX with the most Remote Text Chat Operator job openings:
Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Dallas, TX as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,518 per year, or $18.5 per hour.
Client Engagement Coordinator

Client Engagement Coordinator

Smart City Locating

Dallas, TX • On-site, Remote

Full-time

Posted 3 days ago

Job description

Do you text faster than you talk? Are you the first friend to respond in a group chat? Are you obsessed with social media and follow all your favorite brands? Do you thrive in a position where you can measure your success? If you answered yes, keep reading.
We're searching for a fun, go-getter who thrives in a fast-paced environment, gets shit done, and is obsessed with the details--nothing gets past you! The ideal candidate will be the behind-the-scenes voice of our social media channels (plus other platforms), and you'll see EVERY interaction as an opportunity to turn someone into a customer or, at the very least, a promoter of Smart City.
About the role:
The mission of the Client Engagement Coordinator is to create a badass first impression and foster a fun, relevant brand personality through every interaction (think comments, DMs, texts, calls) while creating an out-of-this-world customer experience! You'll take ownership of managing communications for internal and external inquiries over social media and other channels while being in charge of the entire lead distribution process!
You might be a good fit if:
  • You're outgoing and personable.
  • You're the type of person with unparalleled accuracy, efficiency, and organization... aka next-level multitasking skills.
  • You respond to texts and emails faster than anyone else.
  • You have amazing grammar and spelling skills.
  • You have great problem-solving abilities and a creative make-it-happen spirit.
  • You're a self-starter with the ability to accomplish goals with little supervision.
  • You're ambitious and eager to learn and improve upon your own skills.
Job Scope:
Platform and Community Management:
  • Create an out-of-this-world first impression by answering texts, calls, and social media DM's quickly, while staying on brand.
  • Responsible for all customer communications and issues from initial contact until resolution, and communicating with agents & management about problems that arise.
  • Respond to all comments, creating an engaging brand on social media that people want to interact with.
  • Ensure that every person you come in contact with has a great experience with Smart City. Creating a new customer or promoter with every touch point.

Operations:
  • Monitor and manage all platforms for your designated Market(s).
  • Execute community management efforts, ensuring the first impression aligns with brand standards.
  • Qualify all inbound leads according to company guidelines.
  • Uphold departmental lead goals and maintain Smart City's high standards for quality conversations.
  • Actively aim to convert a lead to any SC3 company (Locating, Concierge, Realty).
  • Ensure that response times meet or exceed company standards.
  • Uphold our core values.
  • Ensure the accuracy of all information; the details matter.
  • Solve client problems effectively, always putting the customer first.
  • Act as a liaison between agents, customers, and the Concierge team.
  • Responsible for the efficiency and accuracy of the lead distribution process from the moment a client contacts us to the time they're in contact with an agent.
  • Monitor lead nurturing efforts.
  • Become an encyclopedia of Smart City: WHO we are, WHAT we do, HOW/WHY we do it.
  • Work cross-departmentally & with leadership to identify any issues and collaborate to find potential solutions.
  • Communicate efficiently and effectively through multiple channels.
  • Utilize our custom CRM and other technologies efficiently and effectively.
  • All other duties as assigned.

Supervisory Responsibilities
  • None

Required Education and Experience:
  • High School Diploma or equivalent required
  • Associate's Degree recommended
  • 2+ years of experience in a customer experience, social media, or marketing role preferred
  • Experience handling inbound client communications is preferred
  • Experience in client relations

Required Skills / Abilities:
  • Proficient in Google G Suite
  • Proficient with CRM tools
  • Proficient with Apple products
  • Proficient with all social media platforms (Bonus if you're familiar with Sprout Social)
  • Proficient in phone etiquette (Bonus if you're familiar with OpenPhone)
  • Critical thinking abilities
  • Extreme time management and organizational skills
  • Highly detail-oriented
  • Strong communication skills, both written and verbal

Physical Requirements:
  • Remote role
  • Located in DFW (preferred)
  • Assures that safety regulations are followed at all times.
  • Adherence to compliance measures implemented by governing bodies, such as but not limited to OSHA & the CDC. Follows policies and procedures, including infection control, universal precautions, and exposure control plans when performing daily tasks.
  • Reports hazardous conditions, accidents, and incidents to the immediate supervisor.
  • Must be able to lift up to 25 lbs.
  • Requires standing, walking, bending, kneeling, stooping, and crouching.

Expected Hours of Work:
  • Typical CX operating hours: 8am - 8pm Monday - Sunday. Shifts will be assigned by CX Manager monthly and can change with notice.

Travel:
  • Minimal travel may be required for scheduled shifts, business functions, team training, and cultural events.

We Take Equality Seriously: Smart City is proud to be an equal opportunity workplace and does not discriminate based on race, religious creed, color, national origin, ancestry, genetic information, physical or mental disability, medical condition, marital status, gender, age, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable law, in connection with any aspect of employment at Smart City Locating.

Apply