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Remote Text Chat Operator Jobs in Billerica, MA (NOW HIRING)

3B Staffing LLC

AI Solutions Engineer

Boston, MA · Remote

$60 - $77.50/hr

Remote Duration: 6 months Agentic AI leader responsible for building multi-agent systems while ... User Interface Layer (Chat UI, API Gateway, Slack/Teams, Voice, Embedded BI tools) * Orchestration ...

3B Staffing LLC

AI Solutions Engineer

Boston, MA · Remote

$60 - $77.50/hr

Remote Duration: 6 months Agentic AI leader responsible for building multi-agent systems while ... User Interface Layer (Chat UI, API Gateway, Slack/Teams, Voice, Embedded BI tools) * Orchestration ...

3B Staffing LLC

Genesys Developer

Boston, MA · Remote

$60 - $69/hr

Location: 100% remote, work PST time zone * Work authorization: Must have GC , GC EAD, or USC only ... text-to-speech, menus, and audio prompting. * Experience using Genesys data actions to retrieve ...

3B Staffing LLC

Genesys Developer

Boston, MA · Remote

$60 - $69/hr

Location: 100% remote, work PST time zone * Work authorization: Must have GC , GC EAD, or USC only ... text-to-speech, menus, and audio prompting. * Experience using Genesys data actions to retrieve ...

Jobs for Humanity

Online Producers

Boston, MA · Remote

$15 - $16/hr

... via chat, text, or phone support. Essential Job Functions Support a variety of online webinar ... Remote #LI-ME1 Unless otherwise noted, applications will be accepted for a minimum of three (3) ...

Acara Solutions

Digital Marketing Specialist

Boston, MA · Remote

$25/hr

This position is 100% remote. Pay: $25.00/hour Schedule: Full Time 40 Hours per week Job Type: 12 ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Acara Solutions

Commissions Analyst

Boston, MA · Remote

$60 - $70/hr

Commission Analyst Location: 100% Remote working EST! Employment Type: Temporary (3-4 Month ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

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Remote Text Chat Operator information

See Billerica, MA salary details

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$31

How much do remote text chat operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote text chat operator in Billerica, MA is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.23 per hour, depending on experience, location, and employer.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

How do you become a remote text chat operator?

To become a remote text chat operator, you typically need good communication skills, a reliable internet connection, and sometimes prior customer service experience. Many employers require applicants to pass a skills test or training program and may prefer familiarity with chat platforms or specific tools. Job opportunities are often found through online job boards or company websites that list remote customer support roles.

What cities near Billerica, MA are hiring for Remote Text Chat Operator jobs?

Cities near Billerica, MA with the most Remote Text Chat Operator job openings:

Remote Text Chat Operator jobs near you

AI Solutions Engineer

3B Staffing LLC

Boston, MA • Remote

$60 - $77.50/hr

Full-time

Posted 24 days ago

Job description

Title: Senior AI Solutions Engineer

Location: Remote

Duration: 6 months

Job Description

Agentic AI leader responsible for building multi-agent systems while defining the standards, architecture, and best practices that enable scalable, reusable, and governed Agentic AI across the enterprise.

Responsibilities:

Build and scale enterprise-level Agentic AI by designing and orchestrating multi-agent systems that seamlessly collaborate and communicate.

Must Haves:

  • Agentic AI
  • LLM
  • Snowflake
  • Databricks
  • BigQuery APIs
  • LangGraph

Day to Day:

  • Build and deploy hands-on Agentic AI solutions, including multi-agent systems (5+ agents) with orchestration, planning, routing, and memory.
  • Define and implement an industry best-practice Agentic AI reference architecture, spanning:
  • User Interface Layer (Chat UI, API Gateway, Slack/Teams, Voice, Embedded BI tools)
  • Orchestration Layer (LangGraph / AutoGen / CrewAI)
  • Specialized Agents (SQL/Text-to-SQL, Analytics, Reasoning, Code Execution, Domain Experts)
  • Tool & Data Layer (Snowflake, Databricks, BigQuery, Vector DB/RAG, APIs, Knowledge Graphs, Guardrails & Eval)

Apply