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Remote Testing Center Supervisor Jobs in New York

JLL

Professional, Pricing

New York, NY · On-site +1

Working closely with the Pricing Director of Portfolio Services, you'll be at the center of our new ... Execute multiple rounds of scenario modeling and assumption testing to support initial solutioning ...

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Remote Testing Center Supervisor information

What are some common challenges faced by a remote testing center supervisor, and how can they be effectively managed?

As a Remote Testing Center Supervisor, one of the main challenges is ensuring the integrity and security of online exams while managing a distributed team of proctors. Technical issues, such as connectivity disruptions or software malfunctions, can arise unexpectedly and require prompt resolution. Additionally, maintaining clear communication and consistent procedures across different time zones is essential. Supervisors can address these challenges by implementing standardized protocols, providing thorough training to proctors, and utilizing robust monitoring tools to quickly identify and address any issues that may compromise exam integrity.

What is the difference between Remote Testing Center Supervisor vs Remote Testing Coordinator?

AspectRemote Testing Center SupervisorRemote Testing Coordinator
Required CredentialsHigh school diploma or equivalent; certifications in testing proceduresHigh school diploma or equivalent; certifications in testing protocols
Work EnvironmentOversees testing centers, manages staff, ensures complianceCoordinates testing schedules, communicates with test-takers and staff
Employer & Industry UsageUsed in educational, certification, and professional testing industriesCommon in educational institutions, certification bodies, and testing agencies

The main difference is that the Remote Testing Center Supervisor manages testing operations and staff, ensuring compliance and quality, while the Remote Testing Coordinator focuses on scheduling, communication, and logistical support. Both roles require similar credentials and are integral to testing environments, but their responsibilities differ in scope and focus.

What is a remote testing center supervisor?

A Remote Testing Center Supervisor is responsible for overseeing the administration of exams in a remote or virtual setting. Their duties include ensuring that testing protocols and security measures are followed, supporting test-takers with technical or procedural issues, and reporting any incidents of misconduct. They play a key role in maintaining the integrity and smooth operation of remote testing environments, often coordinating with both candidates and test providers.

What are the key skills and qualifications needed to thrive as a remote testing center supervisor?

To thrive as a Remote Testing Center Supervisor, you need expertise in test administration, familiarity with academic integrity protocols, and often a bachelor's degree or equivalent experience. Experience with remote proctoring platforms, Learning Management Systems (LMS), and certification in test security or administration is valuable. Strong organizational skills, attention to detail, and the ability to communicate clearly and manage remote teams are essential soft skills. These capabilities ensure secure, fair testing environments and smooth operations for candidates and staff in a virtual setting.
What cities in New York are hiring for Remote Testing Center Supervisor jobs? Cities in New York with the most Remote Testing Center Supervisor job openings:
Remote Testing Center Supervisor jobs near you

Senior Advisor, Compliance PCG Branch Exams (Remote Nationwide)

Raymond James Financial, Inc.

New York, NY • On-site, Remote

$75K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Job Description Summary
Under administrative direction, uses knowledge and skills obtained through experience, specialized training and/or certification in securities industry to conduct onsite* branch examinations of retail brokerage offices throughout the U.S. Exams include reviews of various supervisory systems, setting and circumstances of the physical location, onsite files, related documentation, and employee interviews to ensure adherence with firm policies, procedures, and guidance, as well as federal and state rules and regulations. Examiner is responsible for detailed documentation of all testing activities, as well as communication of the testing results to the branches.
Job Description
Essential Duties and Responsibilities
  • Execution of the risk-based branch exam program in FINRA-registered and non-registered Private Client Group branches across the country
  • Detailed documentation of testing in branch exam system and related work papers
  • Ensure prescribed sample methodologies are used and resulting sample sizes provide an adequate reflection of the activity being tested
  • Use professional judgement to know when to "ask the next question" as potential risk areas are identified
  • Apply the appropriate risk weight to a given testing activity and/or finding level
  • Clear communication of all exam findings to branch management, exam managers and compliance leadership
  • Provide reporting of exam findings and complete any related follow up in a timely manner
  • Ensure risks and adverse trends are identified and escalated
  • Provide compliance support to business partners, as needed
  • Maintain regular interaction with Compliance and Supervision partners
  • Complete special and ad hoc reviews and projects, as identified, in a quality and timely manner
  • Provide guidance and mentoring to less-experienced peer group members

Knowledge, Skills, and Abilities
Advanced knowledge of:
  • Concepts, practices, and procedures of the securities industry, broker/dealer compliance and/or branch exams
  • Rules and regulations of the SEC, FINRA, and state securities regulatory agencies
  • Fundamental investment concepts, practices, and procedures used in the securities industry
  • Financial markets and products

Skill in:
  • Thorough and balanced documentation of work product
  • Clear, concise, cross-functional communications, both written and oral
  • Identification of opportunities for the development, enhanced consistency, and ongoing maintenance of the branch exam program
  • Building strong relationships based on mutual respect, trust, and understanding
  • Establishing credibility with others, presenting oneself with confidence, and holding one's ground when faced with pushback
  • Delivering difficult messages with sensitivity, tact, and diplomacy
  • Proactive identification of emerging risk areas and/or adverse trends and escalations of same to exam management for suggestions on mitigation
  • Problem-solving in a complex environment
  • Effectively navigating the organization to obtain information and achieve objectives
  • Demonstrated proficiency in Microsoft Word and Excel

Ability to:
  • Work under pressure on multiple tasks concurrently in a fast-paced work environment
  • Manage time exceptionally well and remain highly organized
  • Gain a thorough understanding and application of PCG policies and procedures
  • Shift focus from one activity to another without impacting the quality of the work
  • Constructively handle disagreements or conflicts to reach a resolution
  • Apply industry experience to proactively identify and anticipate existing and emerging compliance risks
  • Work well independently, but also collaboratively with the team

Educational/Previous Experience Requirements:
  • Bachelor's degree (B.A. /B.S.) and a minimum of three (3) years of licensed examination experience.

~or~
  • Any equivalent combination of experience, education, and/or training approved by Human Resources.

Licenses/Certifications:
• Appropriate series license(s) for assigned functional area required or the ability to obtain within an established timeframe.
o Required to have a Series 7, 24 or willing to obtain within 120 days of employment
o Series 9 and 10 can be used instead of the 24
• Additional licenses/certifications demonstrating the candidate's knowledge/expertise in industry regulation and concepts preferred.
Education
Work Experience
Certifications
Salary Range
$75,000.00-$95,000.00
Travel
Up to 50%
Workstyle
Remote
The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm
At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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