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Remote Telephonic Rn Health Coach Jobs in Phoenix, AZ

CLINICAL QUALITY REVIEWER (RN or LCSW) Location: USA- Remote in approved states Overview: TEEMA is partnering with a leading organization supporting a large-scale federal healthcare program to ...

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Remote Telephonic Rn Health Coach information

See Phoenix, AZ salary details

$16

$36

$59

How much do remote telephonic rn health coach jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote telephonic rn health coach in Phoenix, AZ is $36.23, according to ZipRecruiter salary data. Most workers in this role earn between $29.38 and $38.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephonic RN health coach, and why are they important?

To thrive as a Remote Telephonic RN Health Coach, you need a registered nursing license, experience in case management or health coaching, and strong knowledge of chronic disease management. Familiarity with telephonic coaching platforms, electronic health records (EHRs), and care management software is typically required. Excellent communication, motivational interviewing, and active listening skills make someone stand out in this role. These abilities are crucial for effectively supporting patients remotely, fostering engagement, and promoting positive health outcomes.

What are some common challenges faced by remote telephonic RN health coaches, and how can they be addressed?

Remote Telephonic RN Health Coaches often face challenges such as building rapport with patients without face-to-face interaction, managing a high volume of calls, and ensuring patient engagement remotely. To address these, strong communication skills, empathy, and the use of structured coaching frameworks are essential. Leveraging technology for documentation and scheduling, participating in regular team huddles, and staying updated with best practices also help maintain efficiency and effectiveness in delivering patient care and support.

What is the difference between Remote Telephonic Rn Health Coach vs Remote Telephonic Rn Case Manager?

AspectRemote Telephonic Rn Health CoachRemote Telephonic Rn Case Manager
CredentialsRN license, health coaching certificationRN license, case management certification (e.g., CCM)
Work EnvironmentRemote, telephonic coaching sessionsRemote, coordinating patient care
Employer & IndustryHealth and wellness companies, insuranceHealthcare providers, insurance companies
Job FocusPromoting healthy behaviors, lifestyle coachingManaging patient care plans, resource coordination

While both roles require RN licensure and involve telephonic work, the Remote Telephonic Rn Health Coach primarily focuses on health promotion and lifestyle coaching. In contrast, the Remote Telephonic Rn Case Manager concentrates on coordinating patient care and managing treatment plans. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What is a remote telephonic RN health coach?

A Remote Telephonic RN Health Coach is a registered nurse who provides health education, support, and guidance to patients over the phone or through virtual platforms. Their primary role is to help individuals manage chronic conditions, improve their lifestyle choices, and achieve better health outcomes by offering personalized coaching and resources. Working remotely, these professionals collaborate with patients, families, and other healthcare providers to create care plans, monitor progress, and motivate individuals toward healthier behaviors. They play a key role in preventive care, disease management, and patient empowerment. This position allows nurses to make a positive impact without direct, in-person contact.
What are popular job titles related to Remote Telephonic Rn Health Coach jobs in Phoenix, AZ? For Remote Telephonic Rn Health Coach jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Telephonic Rn Health Coach jobs in Phoenix, AZ look for? The top searched job categories for Remote Telephonic Rn Health Coach jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Remote Telephonic Rn Health Coach jobs? Cities near Phoenix, AZ with the most Remote Telephonic Rn Health Coach job openings:
Infographic showing various Remote Telephonic Rn Health Coach job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,353 per year, or $36.2 per hour.

Integrated Care Manager - Medicare Advantage (prior CM experience working in a health plan)- Remote

Blue Cross Blue Shield of Arizona

Phoenix, AZ • On-site, Remote

Full-time

Medical

Re-posted 11 days ago


Blue Cross Blue Shield Of Arizona rating

5.9

Company rating: 5.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

286th of 304 rated insurance


Job description

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.
At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:
  • Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week
  • Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week
  • Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month
  • Onsite: daily onsite requirement based on the essential functions of the job
  • Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building

Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.
This remote work opportunity requires residency, and work to be performed, within the State of Arizona.
Purpose of the job
Responsible for promoting continuity of care through a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates care options and services available to members through their benefit plan that meet the individuals' health care needs while promoting quality, cost effective outcomes. This job description is primary for case management functions but can assist with utilization management if a business need arises.
Qualifications
REQUIRED QUALIFICATIONS
Required Work Experience
  • 2 year(s) of experience in full-time equivalent of direct clinical care to the consumer

Required Education
  • Associate's Degree in general field of study or Post High School Nursing Diploma or Master's Degree in a behavioral health field of study (i.e., MSW, MA, MS, M.Ed.), Ph.D. or Psy.D

Required Licenses
  • Active, current, and unrestricted license to practice in the State of Arizona (or an endorsement to work in Arizona) as a behavioral health professional such as LCSW, LPC, LISAC LMFT, or licensed psychologist (Psy.D. or Ph.D.), OR an active, current, and unrestricted license to practice nursing in either the State of Arizona or another state in the United States recognized by the Nursing Licensure Compact (NLC) as an RN.

Required Certifications
  • Within 4 years of hire as a Care Manager employee must hold a certification in case management from the following certifications; Certified Case Manager (CCM), Certified Disability Management Specialist (CDMS), Case Management Administrator, Certified (CMAC), Case Management Certified (CMC), Certified Rehabilitation Counselor (CRC), Certified Registered Rehabilitation Counselor (CRRC), Certified Occupational Health Nurse (COHN), Registered Nurse Case Manager (RN, C), or Registered Nurse Case Manager (RN,BC).

PREFERRED QUALIFICATIONS
Preferred Work Experience
  • 3 year(s) of experience in full-time equivalent of direct clinical care to the consumer (managed care CM experience preferred)
  • 1-2 year (s) of experience working in a managed care organization
Preferred Education
  • Bachelor's Degree in Nursing or Health and Human Services related field of study
Preferred Licenses
  • N/A
Preferred Certifications
  • Active and current certification in case management from the following certifications; Certified Case Manager (CCM), Certified Disability Management Specialist (CDMS), Case Management Administrator, Certified (CMAC), Case Management Certified (CMC), Certified Rehabilitation Counselor (CRC), Certified Registered Rehabilitation Counselor (CRRC), Certified Occupational Health Nurse (COHN), Registered Nurse Case Manager (RN, C), or Registered Nurse Case Manager (RN,BC).
ESSENTIAL job functions AND RESPONSIBILITIES
  • Assess and collect data related to the member from all care settings. Interview and collaborate with case-related providers, member and family to implement the care plan.
  • Answer a diverse and high volume of health insurance related customer calls on a daily basis.
  • Explain to customers a variety of information concerning the organization's services, including but not limited to, contract benefits, changes in coverage, eligibility, claims, BCBSAZ programs, provider networks, etc.
  • Analyze medical records and apply medical necessity criteria and benefit plan requirements to determine the appropriateness of benefit requests.
  • Present status reports on all cases to the manager/supervisor and, when indicated, to the medical director.
  • Consult and coordinate with various internal departments, external plans, providers, businesses, and government agencies to obtain information and ensure resolution of customer inquiries.
  • Meet quality, quantity and timeliness standards to achieve individual and department performance goals as defined within the department guidelines.
  • Maintain all standards in consideration of state, federal, BCBSAZ, URAC, and other accreditation requirements.
  • Maintain complete and accurate records per department policy.
  • Demonstrate ability to apply plan policies and procedures effectively.
  • When indicated to assist with team/project functions:
    • Collaborate with team to distribute workload/work tasks;
    • Monitor and report team tasks;
    • Communicate team issues and opportunities for improvement to supervisor/manager;
    • Support/mentor team members.
  • Participate in continuing education and current development in the field of medicine, behavioral health and managed care at least annually.

  • The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
  • Perform all other duties as assigned.

competencies
REQUIRED COMPETENCIES
Required Job Skills
  • Intermediate PC proficiency
  • Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
  • Intermediate skill in word processing, spreadsheet, and database software

Required Professional Competencies
  • Maintain confidentiality and privacy
  • Advanced and current clinical knowledge
  • Practice interpersonal and active listening skills to achieve customer satisfaction
  • Interpret and translate policies, procedures, programs, and guidelines
  • Capable of investigative and analytical research
  • Demonstrated organizational skills with the ability to priortize tasks and work with multiple priorities
  • Follow and accept instruction and direction
  • Establish and maintain working relationships in a collaborative team environment
  • Apply independent and sound judgment with good problem solving skills
  • Navigate, gather, input, and maintain data records in multiple system applications

Required Leadership Experience and Competencies
  • Conflict Resolution
  • Represent BCBSAZ in the community

PREFERRED COMPETENCIES
Preferred Job Skills
  • Advanced PC proficiency
  • Knowledge of CPT 2018 and ICD-10 coding

Preferred Professional Competencies
  • Knowledge of managed care, utilization management, and quality management
  • Working knowledge of McKesson InterQual, MCG, ASAM, or other nationally recognized criteria
  • Knowledge of a wide range of matters pertaining to the organizations services and operations
  • Knowledge of health and/or patient education and behavior change techniques

Preferred Leadership Experience and Competencies
  • N/A

Our Commitment
AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.

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