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Remote Telephone Operator Jobs in Rochester, NY (NOW HIRING)

Next Stop Travels

Travel Customer Representative

Rochester, NY · On-site +1

$15.75 - $21.50/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Rochester, NY

Remote Telephone Operator information

See Rochester, NY salary details

$9

$17

$24

How much do remote telephone operator jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for remote telephone operator in Rochester, NY is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Rochester, NY? For Remote Telephone Operator jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Rochester, NY look for? The top searched job categories for Remote Telephone Operator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Telephone Operator jobs? Cities near Rochester, NY with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Rochester, NY as of May 2026, with employment types broken down into 84% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 50% Physical, 5% Hybrid, and 45% Remote job distribution, with an average salary of $36,653 per year, or $17.6 per hour.
Independent Telehealth Psychiatric Mental Health Nurse Practitioner

Independent Telehealth Psychiatric Mental Health Nurse Practitioner

Seasoned Recruitment

Rochester, NY • Remote

Contractor

Posted 3 days ago

Job description

Seasoned Recruitment is seeking highly motivated and licensed Psychiatric Mental Health Nurse Practitioners (PMHNP) for a remote, independent contract opportunity. This role offers unparalleled professional freedom, allowing you to deliver high-quality psychiatric care and essential medication management to a diverse patient population across the country via a secure digital platform.

What We Offer:

  • Total Practice Control: Enjoy complete autonomy in setting your schedule and managing patient load, operating fully remotely from any secure and private location.
  • Strong Earnings Potential: Receive competitive compensation for your specialized services, with protective measures in place—you will be paid for patient no-shows and late cancellations.
  • Prioritized Clinical Work: Minimize time spent on administrative tasks, maximizing your focus on psychiatric evaluations, treatment planning, and direct patient care.

Core Accountabilities:

  • Administering expert pharmacological and psychiatric care to patients using our encrypted telehealth system.
  • Developing and implementing personalized, evidence-based treatment plans following comprehensive patient evaluations.
  • Completing all clinical documentation accurately and promptly, maintaining high professional standards.
  • Upholding strict compliance with all HIPAA privacy and security regulations.
  • Coordinating care with other medical professionals when necessary to ensure holistic patient outcomes.

Mandatory Qualifications:

  • Must hold an active, unencumbered state PMHNP license.
  • Must be willing to operate as a 1099 independent contractor.
  • Must possess a current DEA license or be prepared to secure one prior to credentialing.
  • Required to maintain personal medical malpractice insurance.
  • Proven competence in utilizing digital communication tools and remote health platforms.
  • Demonstrated capacity for self-management and independent operation, as this role does not include direct supervisory oversight.

Next Steps to Join Us:

Self-directed, licensed PMHNPs interested in this flexible contract opportunity are encouraged to apply immediately.

You have three options for application:

  1. Online: Complete the application form linked to this job advertisement.
  2. Email: Send your resume/CV directly to gethired@seasonedrecruitment.com.
  3. Book a time for an initial screening call here: https://calendly.com/seasoned-recruitment/telephone-screening
Seasoned Recruitment logo

About Seasoned Recruitment

Sourced by ZipRecruiter

Seasoned Recruitment is a premier recruitment agency based in Las Vegas, NV, US, specializing in the food and beverage industry. Founding its roots back in the mid-2010s, the company has a solid track record in connecting talented individuals with companies looking for specific expertise for roles ranging from mid-level management to high-profile executive positions. Recognized for its activeness and professional expertise, Seasoned Recruitment's business has been built on the core values of integrity, discretion, and personalized client and candidate service. The company’s mission is to connect job seekers and employers in the food and beverage sector, with an emphasis on finding the most favorable matches that benefit both parties.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Las Vegas, NV, US

Social media

Facebook

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