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Remote Telephone Operator Jobs in Lowell, MA (NOW HIRING)

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Fall 2026 Training & Compliance Internship

Boston, MA · On-site +1

$43K - $52K/yr

Please note that this internship will be a remote format, meaning that all hours are conducted ... Create and maintain training library on new/updated Standard Operating Procedures (SOPs) * Gather ...

Getinge

Transplant Coordinator

Boston, MA · Remote

$92K/yr

Responsible for being reachable within 5 minutes by telephone during their 24-hour call shift ... LI-Remote About us With a firm belief that every person and community should have access to the ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Sparx Hockey

Customer Service Representative (Remote)

Acton, MA · Remote

$16.50 - $22.25/hr

About us: Sparx Hockey was founded in 2013 to solve the greatest unmet need in ice skating sports (e.g., hockey and figure skating) - maintaining sharp skates. Today, Sparx is relied upon for high ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Lowell, MA

Remote Telephone Operator information

See Lowell, MA salary details

$9

$17

$25

How much do remote telephone operator jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote telephone operator in Lowell, MA is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.33 per hour, depending on experience, location, and employer.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are popular job titles related to Remote Telephone Operator jobs in Lowell, MA?

For Remote Telephone Operator jobs in Lowell, MA, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Lowell, MA look for?

The top searched job categories for Remote Telephone Operator jobs in Lowell, MA are:

What cities near Lowell, MA are hiring for Remote Telephone Operator jobs?

Cities near Lowell, MA with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Lowell, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,842 per year, or $17.7 per hour.

US Based Spanish OPI Interpretation Vacancy (Acton)

Future Group

Acton, MA • Remote

Full-time, Part-time

Re-posted 8 days ago

Job description

We are hiring Spanish< >English OPI/VRI Interpreters




If you are passionate about different languages and interpretation, we need you!


We are looking for professional remote interpreters who want to join an international company and be a great help to the community.

An Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in Future Group Translation and Localization Services provide accurate communication between non-English and English speakers during the calls. They carry out exclusive service in different fields and industries and assure transparency during the conversation.

Interpreters in Future Group Translation and Localization Services are linguistic experts, fast workers when it comes to the information mentioned during the call, and renowned for their high level of tolerance, accuracy, and expertise.

 

After you familiarize yourself with the following description of the position, you can click "Apply now" and send us your resume and certificate in PDF or Word files. 

 

Location: United States 


Must Have Requirements :

 * Security Clearance ( if not available we will help you obtain it )
* Citizenship or Green Card  


Your responsibilities:


  • Answer calls in a professional manner, acting according to the Interpreter's code of conduct.
  • Be always prepared to take notes during a call.
  • Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
  • Rendering all messages accurately and completely, without adding, omitting, or substituting.
  • Provide the highest level of customer service during interpreting
  • Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message. Applying standards of practice
  • Go into internal professional training.
  • Be eager to get new professional certifications.
  • Communicate and report to your team leader.
  • Comply with dress code requirements for video remote interpreting.


Your background and experience:


  • Fluent in source language (English) and Native in target language "Spanish".
  • 1+ years of over the telephone interpretation experience in a well-known interpretation company.
  • Good knowledge of medical terminology.
  • Awareness in legal terminology is a plus.
  • International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
  • High school diploma in your native language.
  • High emotional intelligence and tolerance to different cultures.
  • High level of communication, listening, note-taking, and memory retention skills.


Technical requirements:


As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure, that your home office will work effectively. 


  • Internet
  •  ✓ Dedicated high-speed, private, and secured internet connection
  • ✓ Minimum download speed 10 Mbps (megabits per second)
  • ✓ Minimum upload speed 3 Mbps (megabits per second)
  • ✓ Wired Internet, Ethernet Port (Wi-Fi is not allowed)
  • Systems
  • ✓ Minimum Windows 10 operating system
  • ✓ Computers with dual core, 2 GHZ processor, like an Intel Core i3 or superior
  • ✓ 8 GB RAM memory minimum
  • Equipment
  • ✓ Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted)
  • ✓ External monitors and connectors (if applicable).
  • ✓ Computers must operate in “High Performance” mode, not “balanced” or “power saver”.
  • ✓ Power adapter plugged in and not operating on battery.
  • ✓ Chromebook is not allowed.
  • ❖ Headphones Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.

What we offer you:


  • Fully remote position with a clear schedule.
  • Full-time or part-time position (business and weekend hours).
  • Immediate availability to start working after onboarding.
  • Internal Certified training.
  • Monthly fee payments.
  • Contract type of employment.


If you choose to work with Future Group Translation and Localization Services you will get into a friendly team, that supports each other, actively communicates, has its own corporate culture, and achieves the goals together!


About us:


Founded in 1994, Future Group has grown into one of the world’s most trusted translation and localization expert houses

across the globe.

We have successfully established a global reputation for meeting our clients’ requirements in the most beneficial and

cost-effective way.

With a high-tech translation memory software technology, ISO certification and access to translators for any language

and business application, Future Group has earned a reputable image all across the language services market.


Send us your resume. If your expertise complies with the requirements listed above, our Talent Acquisition Team will contact you by email to explain in detail the pay rates, schedules, and other working conditions. 


We will be happy to welcome you to our team!

Apply