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Remote Telephone Operator Jobs in Foley, AL (NOW HIRING)

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Remote Telephone Operator information

See Foley, AL salary details

$7

$15

$21

How much do remote telephone operator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote telephone operator in Foley, AL is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $16.68 per hour, depending on experience, location, and employer.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are popular job titles related to Remote Telephone Operator jobs in Foley, AL?

For Remote Telephone Operator jobs in Foley, AL, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Foley, AL look for?

The top searched job categories for Remote Telephone Operator jobs in Foley, AL are:

What cities near Foley, AL are hiring for Remote Telephone Operator jobs?

Cities near Foley, AL with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Foley, AL as of August 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,791 per year, or $15.3 per hour.

Mobile, AL - Work from Home Customer Service Representative

Mobile, AL • Remote

Stride 2 Hire Staffing Agency
Recruiting and Staffing Services
Learn more about Stride 2 Hire Staffing Agencyexternal

$16 - $21.50/hr

Full-time

Posted 10 days ago

Job description

This is a remote position.

Customer Service 

Inbound, Billing & Customer Support Calls

Telemarketing Experience Preferred

Job ID# A1001

 

Leverage your customer service expertise and provide billing support to a Company's customers, all from the comfort of your own home! 

 

About

 

Stride 2 Hire works with our Premier partner, Parkes & Co., who connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss.

 

WHAT TO EXPECT:

 

What’s Needed to Provide Customer Support for this Client

- Assisting callers with billing inquiries
- Determining offerings customers are missing
- Making upgrade and add-on service recommendations
- Ensuring First Call Resolution (FCR) and complete            Customer Satisfaction (VOC)
- Coding sales accurately and completely

WHAT IT TAKES TO SUCCEED:

Must-Have Qualities and Capabilities

- Familiarity with company processes and policies
- Clear, confident and professional communication skills to build trust and rapport
- Understanding of “client call flow”
- Quick-thinking management of client needs
- Assertiveness to promote additional products and services
- Empathy and a sincere desire to assist and prioritize the customer
- Tenacity to understand and deliver on customers’ needs

 
EDUCATION NECESSARY:

No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own

boss.

WHAT YOU'LL BE DOING:

Providing great inbound, billing customer service calls.

WHAT YOU NEED TO GET STARTED:

- Apply

- A computer

- High Speed wired Internet (No WiFi)

- Phone with headset

- Pass a background screening


This is not an offer of employment.


Requirements
Background Screening

• Have no felonies or fraudulent behaviors.

PC Requirements

• A desktop/tower computer with a separate monitor is recommended.

• Dual boot machines, Netbooks, and Tablets are prohibited from use.

• All-in-One computers are not currently compatible with any client programs.

  • CPU Speed
    • Dual-core 2.8 GHz or better or
    • Intel i class or AMD Phenom X2 class or better
    • Atom, Celeron, Pentium and Opteron processors are notpermitted
  • Hard Drive 20 GB or more of available space
    • 60 GB or more of total space
  • Memory 4 GB of RAM or better
  • Operating System Windows 7 or Windows 10
    • Windows 8/8.1 not supported by some clients
  • Standard Connection and Speed Hard-wired connection (no wireless)
    • Minimum 10 mbps download / Minimum 3 mbps upload
    • Maximum Latency Threshold 120 milliseconds (ms)
  • Monitor Recommendations
    • 1280 x 1024 (SXGA) screen resolution
    • 1920 x 1080 (Full HD or 1080p)
    • Dual monitors may be required on some client programs

Mac Requirements

• Macs must have an Ethernet port

• MacBook Air and Mac USB-C ports will not be supported

• Boot Camp and a licensed version of Windows (please see page 2 for acceptable Windows

operating systems) MUST be installed.

Accessories, Software and Internet/Phone Service Providers

REQUIRED ACCESSORIES

  • USB headset with microphone (required for Certification)
    • Logitech, Plantronics, Microsoft, or similar brands recommended.

                  Suggestions:

                  • Plantronics PLNAUDIO478 USB

                  • Logitech USB H570e

                  • Jabra UC VOICE 150

  • Hard-wired Telephone and headset (required for Production/Servicing)
    • Plantronics S12 or similar recommended

SOFTWARE

Internet Explorer 8, 9, 10, or 11 on

Windows 7, 8 or 10

Certain client programs may require specific versions of

Windows. Windows 8/8.1 not supported by some clients.

(Optional) Mozilla Firefox or Chrome for Windows

Microsoft Security Essentials for

Windows 7; Windows Defender for

Windows 8 or 10

Other security software may be incompatible and should be

avoided. Technical support may be refused if your company’s

software configuration is not compatible with the Arise

Platform or is determined to cause incompatibilities with client

required servicing software.

INTERNET AND PHONE SERVICE PROVIDERS


Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection

The use of wireless connections to access any system at any time is prohibited, even if the connection is encrypted.

Connectivity to the Platform through an unauthorized Proxy Service or unauthorized VPN Service is strictly prohibited.

Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted.

USB connected modems are not supported.

Hard-wired land line telephone service

Unless stated otherwise in the opportunity announcement, most client programs are compatible with the following types

of services: POTS (plain old telephone service), cable telephony, digital service, or business class VoIP.

The service should be connected directly from the wall to your telephone.

Softphones and cell phones are not permitted.

The servicing telephone line should not interface at any point with the computer.

All servicing telephone lines should not have voicemail, fax, or other features on the line (other than unlimited long

distance, if necessary – please see page 7 for details).

Call centers and agents have the option to use either a POTS line (plain old telephone service) or VoIP (aka digital telephone or cable telephony) to service a client program. However, call centers and agents servicing client programs that route calls through the AVG system will need to be able to dial into the AVG (786) number.

      • Call Centers and agents who do not have Miami area code phone numbers (305 or 786) will need to be able to dial       long distance on their service lines which may result in long distance charges. For that reason, bulk or unlimited long-        distance service plans are recommended and available from most carriers to avoid per-minute charges.

      • A small number of client programs currently prohibit the use of VoIP while servicing and a POTS line will be required       to service those programs. If the client program does not currently allow VoIP, agents will not be servicing on AVG.

Please be sure to review the opportunity announcement in detail to see if AVG is required on the client program you select.


Benefits

  • Work from home
  • Determine your own work schedule
  • Scalable income opportunity


Apply