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Remote Telephone Operator Jobs in Canton, GA (NOW HIRING)

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Remote Telephone Operator information

See Canton, GA salary details

$8

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$23

How much do remote telephone operator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote telephone operator in Canton, GA is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are popular job titles related to Remote Telephone Operator jobs in Canton, GA?

For Remote Telephone Operator jobs in Canton, GA, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Canton, GA look for?

The top searched job categories for Remote Telephone Operator jobs in Canton, GA are:

What cities near Canton, GA are hiring for Remote Telephone Operator jobs?

Cities near Canton, GA with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you

Remote LPN Customer Care Screener

ACC Premiere

Roswell, GA • On-site, Remote

$24 - $26/hr

Other

Posted 12 days ago

Job description

Work From Home- LPN Customer Service
***Equipment Provided***
***Paid Training***
JOB REQUIREMENTS:
Support consumer contacts with a focus on those alleging illness or similarly related claims
Maintain a working knowledge of client products, services, and SOPs
Enter information into specific Customer Relations Management (CRM) Software while maintaining dialogue with a consumer
Track handling of escalated contacts per client protocols; provide follow up activities as required
Resolve escalated contacts to consumer and client satisfaction
Identify potential safety concerns using tools provided
Assess the severity of contacts related to Regulatory needs and alert appropriate team members as dictated by client protocols
Communicate and coordinate with client Quality Assurance, Regulatory, and Legal teams regarding the management of high priority cases
KNOWLEDGE, SKILLS, & ABILITIES REQUIRED
Excellent communication skills both oral and written
Attention to detail as evidenced by concise documentation
Demonstrated success in problem solving and diffusing difficult callers
Ability to navigate multiple systems (CRM Software, ACD System, Email and Web Browser) while actively listening and entering information
Knowledge of program specific material
Ability to search databases to locate specific information
Strong organizational skills related to case management
OTHER JOB RESPONSIBILITIES
Continually maintain working knowledge of all company products, services, and promotions
May be required to work in one or multiple queues/skill sets over various customer contact channels (email, telephone, etc.)
Represent our client in a professional and positive manner
Handle numerous customer complaints promptly, accurately and efficiently
Enjoy working with customers and building professional relationships with coworkers
Bilingual skills (French or Spanish) not required but a plus
REQUIREMENTS INCLUDE
Registered Nurse (RN) or Licensed Practical Nurse (LPN)
Experience operating PCs to Type, Navigate the Internet, Search Databases, etc.
Experience in an environment in which customer interaction is required
Excellent oral and written communication skills in English (Spanish and/or French needed also)
TRAINING
Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.)
Systems training (How to use CRM and ACD Tools)
On-the-job training (Frequently Asked Questions, Job shadowing, etc.)
EEO Statement:
ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state or local law.

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