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Remote Live Chat Jobs in Canton, GA (NOW HIRING)

WorldVia

Customer Service Representative

Roswell, GA · Remote

$16.50 - $22.25/hr

Respond promptly to member inquiries via phone, email, video calls, and live chat * Guide new members and make sure they're excited about our programs and resources * Troubleshoot issues, investigate ...

Liveops

Remote Customer Service Representative

Canton, GA · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

ForgeFit

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

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Remote Live Chat information

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are popular job titles related to Remote Live Chat jobs in Canton, GA?

For Remote Live Chat jobs in Canton, GA, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat jobs in Canton, GA look for?

The top searched job categories for Remote Live Chat jobs in Canton, GA are:

What cities near Canton, GA are hiring for Remote Live Chat jobs?

Cities near Canton, GA with the most Remote Live Chat job openings:

Remote Live Chat jobs near you
Infographic showing various Remote Live Chat job openings in Canton, GA as of August 2026, with employment types broken down into 72% Full Time, 21% Part Time, and 7% Contract. Highlights an 100% Remote job distribution.

Customer Service Representative

WorldVia

Roswell, GA • Remote

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

WorldVia Travel Network is a leading, innovative company supporting thousands of independent travel business owners across the U.S. Our team is passionate about helping our members succeed—delivering exceptional service, solutions, and support every day. Join a dynamic team where your work truly matters, and your ideas are valued.

The Opportunity

Are you energized by helping others, solving problems, and creating a positive member experience? We’re searching for a Customer Service Representative (known as Member Success Specialist internally) to join us. In this role, you’ll be the friendly, knowledgeable voice and advocate for our agency members—ensuring they get the answers, support, and encouragement they need to thrive.

What You’ll Do
  • Respond promptly to member inquiries via phone, email, video calls, and live chat
  • Guide new members and make sure they’re excited about our programs and resources
  • Troubleshoot issues, investigate solutions, and coach members through next steps
  • Maintain accurate member records and document solutions in our systems
  • Collaborate with the Agency Development & Service Delivery team and other departments to resolve advanced queries
  • Inform members about additional products and services to help their business grow
  • Meet personal and team support quotas and revenue targets
  • Always champion an outstanding member experience

Requirements

  • 2+ years of customer or client support experience, ideally using CRM/Support Desk tools
  • Engaging, empathetic communication—both written and verbal
  • Strong phone and active listening skills
  • Ability to adapt and respond to different communication styles
  • Resourcefulness, self-management, and great researching skills
  • Organized, able to multitask, prioritize, and manage time effectively
  • High school diploma required
  • Available to work Monday through Friday, 9 AM to 8 PM, and on Saturday, 9 AM to 4 PM
  • Experience in the travel industry is a plus!

Benefits

  • Employer-Sponsored Medical and Dental Insurance with Employee Contribution
  • Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
  • Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance)
  • 401k with up to 4% Company Match
  • Paid Time Off + Company Holidays
  • Additional Time Off for Your Birthday and Work Anniversary
  • Discount Travel Program

Equal Opportunity & E-Verify Statement
WorldVia is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences. 

WorldVia participates in E-Verify. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.