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Remote Telehealth Assistant Jobs in Rochester, NY

Athena

Remote Psychotherapist

Rochester, NY · Remote

$50K - $100K/yr

We provide both in-person and telehealth services for our clients. We are a fee-for-service modeled ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Athena

LCSW Clinical Supervisor - Remote

Rochester, NY · Remote

$60 - $65/hr

In-person and telehealth sessions are conducted by our clinicians. Responsibilities * Provide ... Complete and maintain NYS licensure paperwork for supervisees as applicable * Assist with the ...

Valera Health

Mental Health Therapist

Rochester, NY · On-site +1

This means you can practice at the top of your license alongside psychiatrists, medical assistants ... Telehealth or remote experience * Self-motivated with strong independent work skills and ...

All JobsTelehealth JobsRemote Telehealth Assistant JobsRemote Telehealth Assistant Jobs in Rochester, NY

Remote Telehealth Assistant information

See Rochester, NY salary details

$12

$18

$26

How much do remote telehealth assistant jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote telehealth assistant in Rochester, NY is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.87 per hour, depending on experience, location, and employer.

What are Remote Telehealth Assistants?

Remote Telehealth Assistants are healthcare professionals who provide administrative and basic clinical support to patients and healthcare providers through virtual platforms. They help schedule appointments, manage patient records, answer patient inquiries, and facilitate communication between patients and medical staff. Their role allows patients to receive assistance and healthcare services without needing to visit a physical clinic, improving accessibility and convenience. Remote Telehealth Assistants must be comfortable with technology, maintain patient confidentiality, and have good communication skills.

How does a Remote Telehealth Assistant typically interact with patients and healthcare providers during a workday?

As a Remote Telehealth Assistant, you will primarily communicate with patients and healthcare teams through secure digital platforms, such as video calls, messaging apps, and electronic health records. Your daily responsibilities often include scheduling appointments, collecting patient information, assisting with technical troubleshooting, and relaying messages between patients and providers. Working remotely, you’ll need to be comfortable using various telehealth technologies and maintaining patient confidentiality. Collaboration and clear, compassionate communication are essential, as you’ll serve as a key link between patients and healthcare professionals.

What are the key skills and qualifications needed to thrive as a Remote Telehealth Assistant, and why are they important?

To thrive as a Remote Telehealth Assistant, you need strong organizational skills, knowledge of medical terminology, and experience in healthcare administration, often supported by a related certification or training. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication systems is typically required. Excellent communication, empathy, and attention to detail are crucial soft skills for effectively supporting patients and healthcare providers remotely. These skills ensure efficient virtual care delivery, accurate information management, and positive patient experiences in a digital healthcare environment.

What is the difference between Remote Telehealth Assistant vs Remote Medical Scheduler?

AspectRemote Telehealth AssistantRemote Medical Scheduler
CredentialsBasic healthcare certifications, medical office experienceNone typically required, administrative skills preferred
Work EnvironmentRemote healthcare settings, telehealth platformsRemote healthcare offices, scheduling software
Employer & IndustryHospitals, clinics, telehealth providersMedical practices, clinics, telehealth companies
Common Search IntentAssist patients, manage telehealth communicationsSchedule appointments, coordinate patient visits

Remote Telehealth Assistants focus on supporting telehealth services by managing patient interactions and assisting healthcare providers remotely. In contrast, Remote Medical Schedulers primarily handle appointment scheduling and coordination. While both roles are remote and healthcare-related, the Telehealth Assistant has a broader scope involving patient communication, whereas the Scheduler concentrates on administrative scheduling tasks.

What are the most commonly searched types of Remote Telehealth jobs in Rochester, NY? The most popular types of Remote Telehealth jobs in Rochester, NY are:
What are popular job titles related to Remote Telehealth Assistant jobs in Rochester, NY? For Remote Telehealth Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Telehealth Assistant jobs in Rochester, NY look for? The top searched job categories for Remote Telehealth Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Telehealth Assistant jobs? Cities near Rochester, NY with the most Remote Telehealth Assistant job openings:
Remote Telehealth Assistant jobs near you
Infographic showing various Remote Telehealth Assistant job openings in Rochester, NY as of June 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,068 per year, or $18.8 per hour.

Remote Psychotherapist

Athena

Rochester, NY • Remote

$50K - $100K/yr

Full-time

Re-posted 19 days ago

Job description

AthenaPsych is a New York State mental health-approved provider of community mental health services for children, adults, and families with behavioral and emotional challenges. We specialize in individual and group psychotherapy for clients with a focus on trauma-informed care. Athena is dedicated to improving the quality and accessibility of mental health care for all, especially individuals from underserved communities. 
 
Here at Athena, we pride ourselves on hiring a diverse group of mental health clinicians and staff who are passionate and dedicated to improving our clients’ overall emotional well-being. We provide both in-person and telehealth services for our clients. 
 
We are a fee-for-service modeled clinic where therapists are paid per session completed.

While this is a remote position, candidates must reside in or be willing to relocate to one of the following states prior to their start date:

Colorado, Connecticut, District of Columbia (Washington, D.C.), Florida, Massachusetts, Maryland, North Carolina, New Hampshire, New Jersey, New York, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington

Athena's Amazing Perks and Benefits:
  • Weekly Clinical Supervision is provided by experienced Licensed Clinicians
  • Free CEU Credits for LMSWs, LCSWs, and LMHCs
  • Free License Exam Prep for Unlicensed Clinicians (must be LP eligible)
  • Athena will reimburse LP Application costs!
  • Flexible Schedule to Promote Work-Life Balance 
  • Medical, Dental, and Vision Insurance (for FT employees)
  • Additional Bonuses for Working Weekend & Evening Hours/Bilingual Sessions 
  • Paid Sick Leave 
  • 401k Retirement Plan with 3% Match!
  • Flexible Spending Accounts (Health/Commuter) 
  • Life Insurance Coverage and Malpractice Insurance
  • W-2 Weekly Pay!
Responsibilities:
  • Conducts evidence-based therapeutic sessions for children, families, and individuals in person or via telehealth.
  • Develops and implements goal-oriented treatment plans.
  • Completes documentation by a given deadline and in compliance with program and state regulations.
  • Ensures all clinical notes and client information are updated and accurate within the current EHR system.
  • Provide conflict resolution and crisis intervention when needed.
Qualifications:
  • Master's Degree from an accredited school in Mental Health Counseling, Social Work, Creative Arts Therapy, or Marriage and Family Therapy.
  • Bilingual in English and Spanish is a plus.
  • LMSW, LMHC, or LMFT is a plus but not required.
  • MUST BE Limited Permit Eligible. No expired LPs.
  • Must be passionate about working with underserved communities and possess a high level of engagement, entrepreneurial, and interpersonal skills.
  • Experience working in an OMH (Article 31/28) environment is strongly desired.
We are a fee-for-service modeled clinic where therapist are paid per session completed.

Compensation is based on credentials and experience.
Working Conditions:
The primary work location varies. This is a professional work environment where a computer, desk, chair, and office supplies will be provided in either office.
 
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role above. While performing the duties of this job, the employee is regularly required to hear and speak on the phone or through virtual telehealth sessions conducted on a computer throughout the day, stand and sit for an extended period, and be able to write and answer emails in addition to carrying objects no greater than 20 pounds, when needed.
 
Direct Reports:
This position has no direct reports.
 
Athena is an Equal Opportunity Employer.
 
Note: We comply with the Americans with Disabilities Act and consider reasonable accommodation measures that may be necessary for qualified applicants/employees to perform essential job functions. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.