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Remote Telecommunications Jobs in Kentucky (NOW HIRING)

We are looking for a Telecommunications Engineer II to join our team! Onco360 Pharmacy is a unique ... Engineer office and remote work telecom solutions that support a "work from anywhere" model through ...

Job Summary Responsible for implementing, configuring, and maintaining telecommunications systems, including voice, video, and messaging platforms. Provides independent support for system changes ...

Understanding of outside plant design principles, work order procedures, telecommunication ... This has the flexibility of being a remote position * This position will require 15% travel ...

Understanding of outside plant design principles, work order procedures, telecommunication ... This has the flexibility of being a remote position * This position will require 15% travel ...

Understanding of outside plant design principles, work order procedures, telecommunication ... This has the flexibility of being a remote position * This position will require 15% travel ...

... secure remote access for end users and vendors. • Coordinates and implements network and telecommunication upgrades, updates, and installations. • Documents and maintains network topology ...

... secure remote access for end users and vendors. • Coordinates and implements network and telecommunication upgrades, updates, and installations. • Documents and maintains network topology ...

This role will begin as a remote (work-from-home) position and will transition to a full-time, in ... We are a proven leader and innovator in telecommunications network construction, maintenance, and ...

This role will begin as a remote (work-from-home) position and will transition to a full-time, in ... We are a proven leader and innovator in telecommunications network construction, maintenance, and ...

This role will begin as a remote (work-from-home) position and will transition to a full-time, in ... We are a proven leader and innovator in telecommunications network construction, maintenance, and ...

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Remote Telecommunications information

See Kentucky salary details

$25.2K

$88.8K

$163.8K

How much do remote telecommunications jobs pay per year?

As of Aug 3, 2026, the average yearly pay for remote telecommunications in Kentucky is $88,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,530.00 and $128,323.00 per year, depending on experience, location, and employer.

What does a remote telecommunications do?

A typical day in a Remote Telecommunications role involves monitoring network performance, troubleshooting connection issues, and providing technical support to clients or internal teams, all from a remote setting. You may participate in virtual meetings to coordinate with IT staff, document and escalate complex technical challenges, and implement network updates or security protocols. Responsibilities can range from configuring VoIP systems to analyzing traffic data and ensuring minimal downtime. You'll usually collaborate closely with other technical professionals, making strong communication and teamwork skills important even when working independently. This structure provides a dynamic and flexible work environment, suited to those who enjoy fast-paced problem-solving and continual learning.

What is a remote telecommunications?

A Remote Telecommunications job involves managing communication systems, such as internet, phone, and video conferencing, from a remote location. Responsibilities may include network maintenance, troubleshooting connectivity issues, and supporting VoIP or wireless systems. These roles are common in industries like IT, customer service, and network engineering. Remote telecommunications professionals use digital tools to ensure seamless communication without needing to be onsite.

What are the key skills and qualifications needed to thrive in remote telecommunications, and why are they important?

To excel in a Remote Telecommunications role, you should have a solid understanding of networking principles, telecommunications systems, and troubleshooting techniques, often backed by a degree in telecommunications, IT, or a related field. Familiarity with VoIP platforms, network management tools, and certifications such as CCNA or CompTIA Network+ is highly valuable. Strong communication, problem-solving abilities, and self-motivation are essential soft skills for collaborating remotely and addressing issues promptly. These qualifications ensure efficient operation, effective teamwork, and reliable support for communication infrastructure in a virtual work environment.

What are the most commonly searched types of Telecommunications jobs in Kentucky? The most popular types of Telecommunications jobs in Kentucky are:
What are popular job titles related to Remote Telecommunications jobs in Kentucky? For Remote Telecommunications jobs in Kentucky, the most frequently searched job titles are:
What cities in Kentucky are hiring for Remote Telecommunications jobs? Cities in Kentucky with the most Remote Telecommunications job openings:
Infographic showing various Remote Telecommunications job openings in Kentucky as of July 2026, with employment types broken down into 73% Full Time, 10% Part Time, and 17% Contract. Highlights an 43% Physical, 3% Hybrid, and 54% Remote job distribution, with an average salary of $88,825 per year, or $42.7 per hour.

Telecommunications Engineer II

Onco360

Louisville, KY • On-site, Remote

$78K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Onco360 rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

21st of 110 rated pharmacies


Job description

Are you searching for an IT Position with a growing company that makes a difference? We are looking for a Telecommunications Engineer II to join our team!
Onco360 Pharmacy is a unique oncology pharmacy model, created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Our Onco360 Corporate Office in Louisville, Kentucky has an immediate need for a Telecommunications Engineer II.
We offer a competitive salary starting at $78K and company benefits!
Benefits
  • Medical, Dental amp; Vision insurance
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Paid Volunteer Day
  • Floating Holiday
  • Referral Incentive
  • Paid Life, and short amp; long-term disability insurance
Summary
The IT Telecom Engineer II is responsible for the design, implementation, optimization, operation, and maintenance of telecommunications systems hardware, software, and related infrastructure. This individual serves as a senior technical resource within the telecom function and is expected to contribute to the strategic planning, architecture, engineering, and continuous improvement of enterprise telecommunications solutions. This role is also responsible for a broad range of tasks, including the architecture, implementation, configuration, and day-to-day administration and support of our telecommunications and contact center environment, including hardware and software supported with Mitel, Microsoft, VMware, and other voice and collaboration technologies. Responsibilities range from architecture, engineering, evaluation, configuration, installs, upgrades, optimization, troubleshooting, deployment, and support of telephone infrastructure services and systems including voice services, call center applications, conferencing platforms, integrations, monitoring, and maintenance of systems. This role will also evaluate and audit telecommunications networks, systems, and hardware for integrity, resiliency, scalability, and capacity planning.
Major Responsibilities
  • Architect, engineer, implement, and support enterprise telecom On Prem and cloud contact center solutions in a Pharmacy or Healthcare call center environment.
  • Lead the design, configuration, and optimization of voice infrastructure, including PBX, VoIP, SIP, call routing, survivability, redundancy, and high availability solutions.
  • Design and implement complex IVR integrations with business systems and advance natural language solutions to improve customer experience and achieve higher contact center containment rates.
  • Provide advanced design, engineering, deployment, and support for call center applications such as ACD, IVR, AES, Taske, CTI, WFM, PBX CDR, monitoring systems, and related telecom applications to optimize call center operations.
  • Serve as a technical lead for Mitel telecom architecture, system design, upgrades, integrations, and lifecycle management.
  • Design, configure, deploy, and support voice services on Mitel PBX, VoIP platforms, modular messaging, and call center applications.
  • Develop telecom architecture standards, engineering documentation, configuration baselines, and support procedures for enterprise voice and collaboration systems.
  • Provide engineering oversight and implementation of telecom server patching, upgrades, and lifecycle maintenance for systems across all sites.
  • Build, maintain, and support a critical systems 24x7x365 call center environment with a focus on resiliency, performance, and scalability.
  • Design and support scalable, feature-rich conferencing and collaboration solutions across multiple software vendors such as Teams, Zoom, and WebEx.
  • Engineer office and remote work telecom solutions that support a “work from anywhere” model through scalable voice, video, and collaboration technologies.
  • Document requirements, design solutions, and build effective IT business continuity and disaster recovery plans, including table-top and real-world scenarios for telecom systems.
  • Develop new system and application implementation plans, technical documentation, custom scripts, and testing procedures to ensure operational reliability and successful deployments.
  • Provide technical leadership and guidance to other IT team members on telecom systems, standards, tools, and best practices.
  • Log and update support incidents using problem management tools, maintain historical records, and related problem documentation. Adhere to and ensure compliance with all change control practices.
  • Interface with vendors, carriers, and maintenance providers to engineer, support, and maintain systems in a manner that limits downtime and optimizes performance.
  • Act as a primary technical resource and escalation point for telecom providers, cloud-solution vendors, and internal stakeholders.
  • Ensure high availability, performance, security, and reliability of mission-critical telecom resources.
  • Develop, maintain, and provide performance, availability, utilization, and capacity reports, along with recommendations for improvements.
  • Participate in long-term telecom roadmap planning, technical evaluation of new technologies, and infrastructure modernization initiatives.
  • Perform other tasks as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Education/Learning Experience
  • Required: Bachelor’s degree in information technology, Networking, Engineering, Telecommunications, or a related field or combination of education and equivalent experience.
Work Experience
  • Required: 5+ years of experience supporting and engineering IP telecommunications infrastructure, telecom systems, or hardware within a call center environment. Strong experience with enterprise voice platforms, VoIP systems, SIP, telecom architecture, and telephony applications such as IVR, call recording, call management systems, CTI, and workforce management tools.
  • Desired: Mitel and/or Avaya experience highly desired for this role. Experience in healthcare environments is highly desirable. Experience designing and supporting highly available and multi-site telecom environments is preferred.
Skills/Knowledge
  • Required: Advanced technical knowledge of VoIP strategies including architecture, design, configuration, optimization, and operation. Strong understanding of contact center processes and integrations such as IVR configuration, ERP integrations, workforce management, call recording, and analytics/reporting. Experience designing conferencing and collaboration solutions that support modern Teams-centric and hybrid work environments. Strong analytical, evaluative, troubleshooting, and problem-solving abilities. Demonstrated project development, implementation, and technical leadership skills. Ability to make sound technical decisions and communicate effectively with both technical and non-technical stakeholders. Strong understanding of telecom resiliency, capacity planning, redundancy, and disaster recovery principles.

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