Remote Telecommunications Relay Service Jobs in Reston, VA

Koniag Data Solutions, LLC a Koniag Government Services company, is seeking a Senior Program Manager, Network & Telecom to support KDS and our government customer in Washington, DC. This position requires the candidate to be able to obtain a Public Trust. This position is for a Future New Business Opportunity.   

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag Data Solutions, a Koniag Government Services company, is seeking an experienced Program Manager with extensive expertise in IT program management, network infrastructure, and telecommunications operations. The ideal candidate will possess demonstrated leadership experience managing complex, large-scale technology programs, federal contract oversight, and cross-functional teams in a government environment. The candidate must have exceptional communication skills and the ability to navigate complex organizational structures while ensuring program alignment with strategic objectives. Ability to obtain and maintain appropriate security clearance required. This position may be Remote or Hybrid depending on program requirements.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

The Program Manager will provide strategic leadership and oversight for complex IT programs supporting federal government clients. Principal responsibilities will include but are not limited to:

• Lead and monitor day-to-day program execution by strategically guiding cross-functional teams to ensure effective work toward organizational objectives and customer requirements
• Manage program budgets, schedules, and resource allocation for multi-million dollar contracts encompassing extensive technology infrastructure and services
• Provide technical and administrative oversight of federal contracts, including coordination with Contracting Officers, Budget Analysts, and Contracting Officer Representatives (CORs)
• Oversee contract performance management including quality assurance, surveillance activities, invoice review and approval, Service Level Agreement (SLA) validation, and cost recovery processes
• Lead requirements gathering, analysis, and validation processes; facilitate peer review sessions for contract modifications and releases
• Coordinate with multiple Operating Divisions (OpDivs), agencies, or customer organizations to manage Interagency Agreements (IAAs) and facilitate seamless service delivery
• Manage enterprise-wide inventory control systems and processes for telecommunications and network infrastructure assets
• Develop and implement risk management frameworks (people, processes, and systems) to identify, measure, and monitor program risks in accordance with federal guidelines and customer policies
• Provide technical leadership for network modernization initiatives such as SD-WAN, 5G, Zero Trust Architecture, and cloud-based services
• Lead Change Control Board (CCB) activities and coordinate with stakeholder CCBs on system maintenance schedules and service impacts
• Develop and maintain comprehensive program documentation, including technical designs, data flows, implementation plans, and status reports
• Serve as liaison with federal oversight agencies (GSA, GAO, OMB) and provide expert analysis on technical capabilities, security posture, and vendor management activities
• Support new acquisition activities including responses to Requests for Information (RFIs) and Fair Opportunity proposals
• Provide strategic recommendations to senior leadership on program direction, technology investments, and process improvements
• Mentor and develop federal and contractor team members; promote collaboration and knowledge sharing across the organization

Education and Experience:

Required:

• Bachelor’s degree in computer science, Information Technology, Business Administration, or related field from an accredited college or university
• Minimum of 15 years of progressive IT experience with at least 10 years in program management or senior leadership roles
• Demonstrated experience managing large-scale federal IT programs valued at $50M+ annually
• Extensive experience with telecommunications and network infrastructure management including MPLS networks, WAN, LAN, VoIP, and Unified Communications
• Proven track record managing complex federal contracts and working with federal acquisition processes
• Experience supervising and leading teams of 15+ federal employees and contractors
• Experience with GSA Enterprise Infrastructure Solutions (EIS) or similar large-scale telecommunications contracts
• Current or ability to obtain federal security clearance (Public Trust minimum)

Desired:

• Master's degree in relevant field
• Program Management Professional (PMP) certification
• ITIL Foundation or higher certification
• Cisco certifications (CCNP, CCSP, or equivalent)
• Experience managing transitions from legacy systems to modern infrastructure solutions

Required Skills and Competencies:

• Exceptional leadership and team building abilities with demonstrated experience managing diverse, geographically dispersed teams
• Expert-level knowledge of federal IT acquisition processes, including FAR/DFARS requirements, IAAs, and contract administration
• Strong understanding of network infrastructure including routing, switching, security, and telecommunications technologies
• Proven ability to manage multiple concurrent projects while maintaining focus on strategic program objectives
• Advanced knowledge of risk management frameworks and quality assurance methodologies
• Excellent written and oral communication skills with ability to effectively communicate complex technical concepts to both technical and non-technical audiences at all organizational levels
• Strong analytical and problem-solving skills with ability to make sound decisions under pressure
• Demonstrated ability to develop and maintain productive relationships with senior executives, contracting officers, and stakeholders across multiple organizations
• Experience with budget development, cost analysis, and financial management for large-scale programs
• Knowledge of federal IT security requirements including FISMA, NIST frameworks, and Zero Trust Architecture
• Strong facilitation skills including ability to lead cross-functional working groups and resolve conflicts
• Proven track record of implementing process improvements and operational efficiencies
• Experience with performance metrics development and management reporting
• Advanced proficiency with Microsoft Office Suite and collaboration tools (SharePoint, MS Teams)
• Working knowledge of ITSM tools such as ServiceNow

Security Requirement:

• Ability to obtain a public trust 

Desired Skills and Competencies:

• Experience with cloud computing services and data center modernization initiatives
• Knowledge of IPv6 implementation and transition strategies
• Familiarity with Identity and Access Management (IAM) systems and Single Sign-On (SSO) technologies
• Experience with SD-WAN design and implementation
• Understanding of 5G wireless technologies and mobile services
• Experience with Unified Communications platforms (Cisco UC, Microsoft Teams)
• Knowledge of SIEM, SOC, and NOC operations
• Experience with vendor management and performance evaluation (CPARS)
• Familiarity with federal budget cycles and appropriations processes
• Background in data center consolidation and optimization
• Experience leading agency-wide technology standardization initiatives
• Knowledge of OMB policy directives and GSA telecommunications programs
• Prior experience as a Designated Agency Representative (DAR) for telecommunications services
• Understanding of Trusted Internet Connection (TIC) requirements
• Experience with emergency response communications and disaster recovery planning

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352