Remote Telecommunications Relay Service Jobs in Reston, VA

Broadband Practice
Michael Baker International's Broadband Practice provides broadband and telecommunications consulting and engineering services to state broadband offices, public agencies, municipalities, and other government entities nationwide. Broadband Practice supports clients through technical advisory services, broadband planning, data analysis and mapping, verification and challenge support, and grant and program implementation support. Michael Baker's work includes advising clients on broadband technologies, evaluating broadband availability and serviceability information, and interpreting data and documentation received from Internet service providers in support of public-sector decision-making. The Broadband Practice also supports broadband technology evaluation, cost and schedule analysis, grant management, program and project strategy, risk assessments, and technical review of deployment-related information across wired and wireless environments.
What We're Looking For
The Broadband Engineering Consultant will support multiple broadband consulting engagements for public-sector clients, primarily state and local governments. This role combines technical expertise in broadband networks with strong analytical, communication, and project coordination skills. Responsibilities include reviewing, validating, and evaluating broadband network designs and related supporting data and documentation, as well as supporting field validation activities to assess technical accuracy, compliance, and alignment with program requirements.
The ideal candidate brings professional telecommunications and hands-on experience deploying fiber (FTTH, GPON/XGS-PON) and/or fixed wireless networks; a working knowledge of PON architectures and DOCSIS environments; strong understanding of wireless networks and technologies; and familiarity with real-world network deployment and operations. The candidate should be comfortable interpreting technical documentation and broadband-related data, evaluating network assumptions, and translating complex telecommunications concepts into clear, client-ready analyses and deliverables. Experience supporting desktop and field deployment validation activities and helping public-sector clients navigate broadband funding and compliance requirements is strongly preferred.
What You'll Do

• Support consulting engagements for state broadband offices, municipalities, and other public-sector clients related to broadband programs, telecommunications strategy, technical review, and data-driven decision-making.
• Review and assess broadband network-related data and supporting documentation, including service data, deployment project-area information, location information, technology descriptions, and deployment-related records.
• Analyze broadband serviceable locations (BSLs), project areas, and related datasets using spreadsheets, tabular analysis, GIS tools, targeted software platforms, and supporting technical documentation to identify inconsistencies, trends, gaps, and deployment project risks.
• Evaluate broadband technologies and network environments including fiber, PON-based systems, DOCSIS concepts, and fixed and mobile wireless, to support technical advisory.
• Support technical review of broadband grant applications and related program materials, including scoring inputs, risk indicators, and location-level documentation used during application and award phases.
• Support verification and challenge process activities by reviewing ISP-submitted evidence, assessing data and documentation quality, and helping document findings for public-sector decision-making.
• Prepare technical memoranda, issue logs, comparison analyses, summary reports, presentations, and other client-facing deliverables that clearly communicate findings to public-sector stakeholders.
• Assist clients and project teams in understanding broadband deployment assumptions, cost and schedule considerations, serviceability issues, and technology distinctions, and the implications of these data on program decisions.
• Coordinate and support field teams conducting broadband validation activities, including guidance on field procedures, documentation expectations, data collection requirements, location validation, and consistency in reporting.
• Provide day-to-day technical support and coordinate with multidisciplinary teams including project managers, analysts, GIS staff, and field personnel helping to resolve issues and create timely, accurate, and defensible client deliverables.
• Participate in internal and client meetings; present technical information in clear written and oral formats for both technical and non-technical audiences.
• Occasional travel may be required.
• Perform other duties as assigned.

What You Need to Succeed

• 4-8 years of experience involving broadband, telecommunications, network systems, GIS and mapping workflows, infrastructure analysis, technical consulting, or public-sector broadband program support.
• Expert understanding of broadband technologies, including fiber and fixed wireless systems, and the ability to apply that knowledge in an advisory and analytical setting.
• Familiarity with working network environments, including PON (GPON / XGS-PON) and/or DOCSIS concepts as well as a working knowledge of wireless network infrastructure, technologies, and spectrum use.
• Ability to interpret technical documentation, network-related materials, broadband availability and serviceability information, and ISP-submitted program data (including evidence used for verification and challenge processes).
• Experience working with spreadsheets and structured datasets, with strong proficiency in Microsoft Excel, Word, and PowerPoint.
• Strong written and verbal communication skills.
• Ability to manage multiple concurrent projects and deadlines.

Preferred/Highly Desired Qualifications

• Experience supporting state broadband offices, public-sector telecommunications programs, or federally/state-funded broadband initiatives.
• Familiarity or experience with the Broadband Equity, Access, and Deployment (BEAD) and Capital Projects Fund (CPF) broadband programs, grant administration support, field validation, and other compliance-oriented activities.
• Experience reviewing broadband funding applications and the associated project-area information, risk indicators, scoring inputs, or technical support materials.
• Working knowledge of satellite communications, especially as related to the BEAD program.
• Experience using GIS tools such as ArcGIS or QGIS in support of location, project-area, or serviceability analysis.
• Experience developing procedures, guidance documents, or training materials for technical or field-based teams.
• Ability to translate technical broadband concepts into clear advisory guidance for clients, project teams, and public-sector stakeholders.

Education and Certifications

• Bachelor's degree in Engineering, Computer Science, or a related field with a minimum of 4-6 years of broadband network design/engineering primarily as a consultant
• Certifications in network engineering design or related fields preferred but not required

Compensation
The approximate compensation range for this position is $69,731 to $100,692. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location.
Why Choose Us

• Medical, dental, vision insurance
• 401 (k) Retirement Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Life, AD&D, short-term, and long-term disability
• Professional and personal development
• Generous paid time off
• Commuter and wellness benefits

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About Us
Michael Baker International, a leading provider of engineering and consulting services, including design, planning, architectural, environmental, construction and program management, has been solving some of the world's most complex infrastructure challenges for more than 85 years with a legacy of expertise, experience, innovation and integrity.
Based in Pittsburgh and with over 100 offices nationwide, we partner with clients on everything from roads, bridges, tunnels, mass transit, and airports, to water treatment plants, arctic oil pipelines, environmental restoration and specialized overseas construction. We serve as a trusted adviser to the communities we serve, making them safer, more accessible, more sustainable and more prosperous.
We provide visionary leadership in facilitating transformational change for our clients. Our work delivers differentiating innovations and dedicated experts who challenge the status quo and share a world of diverse experience and an impassioned entrepreneurial spirit. We deliver quality of life.
We Make a Difference.
Michael Baker International is proud to be an Equal Opportunity Employer. Michael Baker International provides equal employment opportunity for all persons, in all facets of employment. Michael Baker International maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks. We encourage all qualified applicants to apply for any open position for which they feel they are qualified and all will receive consideration for employment without regard to race, color, religion, creed, age, gender, sexual orientation, gender identity, national origin, citizenship status, marital status, familial status, pregnancy or childbirth, genetic information, disability, protected veteran status, status with regard to public assistance, or membership or activity in a local human rights commission, or any other legally protected status.
EEO is the Law. Applicants to and employees of Michael Baker International are protected under Federal law from discrimination.
*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*There is no current application deadline. Michael Baker will continue to accept applications on an ongoing basis until the position is filled or no longer needed.