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Remote Telecom Jobs in Humble, TX (NOW HIRING)

Hitachi

Foundation and Posture Lead

Houston, TX · Remote

$90K - $130K/yr

HITACHI ENERGY USA INC Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No The Opportunity At Hitachi Energy, we're shaping the future of the power industry by ...

GAI Consultants

Data Center Program Manager

Houston, TX · On-site +1

$112K/yr

Work on high-impact projects with top-tier clients in the tech and telecom sectors. * Enjoy flexible work arrangements (remote/hybrid options available). * Access a comprehensive benefits package ...

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All JobsTelecom JobsRemote Telecom JobsRemote Telecom Jobs in Humble, TX

Remote Telecom information

How do remote telecom professionals typically collaborate with on-site teams and clients?

Remote telecom professionals often rely on a combination of collaboration tools such as video conferencing, project management software, and cloud-based documentation to stay connected with on-site teams and clients. Establishing clear communication protocols and regular check-ins helps bridge any gaps that remote work might create. Additionally, remote telecom specialists are expected to be proactive in troubleshooting and resolving technical issues, often coordinating with field technicians or customer support to ensure minimal service disruption. Building strong virtual relationships and maintaining responsiveness are key to success in this role.

What is a remote telecom?

A Remote Telecom job involves working in the telecommunications industry from a location outside of a traditional office, often from home. Professionals in remote telecom roles may work on network management, customer support, technical troubleshooting, or system installation and maintenance. These jobs leverage digital tools and cloud-based systems to enable employees to perform their duties without being physically present at a company site. Remote telecom positions are popular due to their flexibility and the growing reliance on reliable communication networks. Common roles include network engineers, support specialists, and project managers.

What are the key skills and qualifications needed to thrive as a remote telecom professional?

To thrive as a Remote Telecom professional, you need a solid understanding of telecommunications systems, networking principles, and relevant industry standards, often backed by a degree in information technology or a related field. Familiarity with network management tools, VoIP systems, cloud communications platforms, and certifications like Cisco CCNA or CompTIA Network+ is highly valued. Strong problem-solving abilities, effective communication, and self-motivation are crucial soft skills for remote work environments. These skills ensure reliable service delivery, efficient troubleshooting, and clear collaboration with clients and teams across diverse locations.

What is the difference between Remote Telecom vs Remote Network Technician?

AspectRemote TelecomRemote Network Technician
Required CertificationsFCC, Cisco, CompTIA certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentTelecommunications companies, service providersIT firms, network service providers
Industry UsageTelecom industry, broadband providersIT and networking industry
Job FocusDesign, install, maintain telecom systemsInstall, troubleshoot, repair network hardware

Remote Telecom roles focus on telecommunications systems, requiring certifications like FCC or Cisco, and are common in telecom companies. Remote Network Technicians primarily troubleshoot and repair network hardware, often holding CompTIA Network+ or Cisco CCNA. Both roles involve remote work but differ in their technical focus and industry applications.

More about Remote Telecom jobs

What are the most commonly searched types of Telecom jobs in Humble, TX?

The most popular types of Telecom jobs in Humble, TX are:

What are popular job titles related to Remote Telecom jobs in Humble, TX?

For Remote Telecom jobs in Humble, TX, the most frequently searched job titles are:

What job categories do people searching Remote Telecom jobs in Humble, TX look for?

The top searched job categories for Remote Telecom jobs in Humble, TX are:

What cities near Humble, TX are hiring for Remote Telecom jobs?

Cities near Humble, TX with the most Remote Telecom job openings:

Remote Telecom jobs near you
Infographic showing various Remote Telecom job openings in Humble, TX as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 8% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

Senior Salesforce Engineer - AWS Connect & Contact Center

SunStrong Management LLC

Houston, TX • On-site, Remote

$52.75 - $68/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

Senior Salesforce Engineer - AWS Connect & Contact Center
Role Overview
SunStrong Management is an 18-month-old, hyper-growth renewable energy asset management company managing over 500K solar assets and 3+ GW of utility/commercial-scale infrastructure. We are seeking a Software Engineer to own the design and implementation of our global, AI-enabled contact center. Reporting directly to the Software Engineering Manager - Salesforce, you will be responsible for our AWS Connect - Salesforce Service Cloud Voice (SCV) to support 200+ agents across 4 global locations.
This role is 100% remote. You must have significant experience in telephony and multi-channel contact centers, with a mandatory mastery of AWS Connect.
Key Responsibilities
  • AWS Connect Telephony: Lead the technical design, global routing, SIP trunking, and carrier integration using AWS Connect.
  • Multi-Channel Architecture: Design and scale a unified footprint for voice, chat, and digital channels across 4 global support centers using the Salesforce Service Cloud Voice - AWS Connect products.
  • Salesforce SCV Integration: Own the integration between AWS Connect and Salesforce Service Cloud Voice to create a seamless agent desktop.
  • Startup Scale: Develop CI/CD pipelines and Infrastructure as Code (IaC) to rapidly deploy contact center changes in a fast-paced environment.
Required Skills & Qualifications
  • AWS Connect Mastery (Required): Expert-level knowledge of Contact Flows, Contact Lens, Lex bots, Lambda integrations, and AWS telephony infrastructure.
  • Telephony Architecture (Required): Deep understanding of SIP, WebRTC, VoIP, global telecom carrier regulations, and number porting.
  • Multi-Channel Experience: Proven track record of managing routing, queuing, and analytics for global multi-channel contact centers.
  • Salesforce Ecosystem: Strong familiarity with Salesforce Service Cloud, Service Cloud Voice (SCV), and Omni-Channel routing.
  • Agile Mindset: Ability to act as a hands-on tech lead in an agile, 18-month-old startup environment.
Desirable Skills (Nice to Have)
  • Experience with Salesforce AI capabilities (Einstein Copilot, Next Best Action, Einstein Analytics).
  • Experience handling IoT data streams, utility sector workflows, or renewable energy asset monitoring.
Experience & Certifications
  • 6+ years of contact center architecture experience, with 3+ years explicitly focused on deep AWS Connect implementations.
  • AWS Certified Solutions Architect or specialized AWS networking/telephony certifications are highly preferred.

physical requirements
  • Extended period working at a computer workstation.

Benefits
SunStrong Management offers a rich and affordable benefits package through UnitedHealthcare and MetLife within the US intercontinental states. Our benefits include:
  • HDHP and PPO Medical Plans, buy-up plans for both Dental and Vision, ancillaries such as Accident, Critical illness, Hospital indemnity, Short term and Long-Term Disability, Voluntary Life, and legal services along with multiple add-ons.
  • Our 401(k) Package includes an Employer Match of 100% up to the first 4% and 50% on the next 2% with immediate vesting.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
We appreciate the capabilities of artificial intelligence (AI), and we are looking to hire real people. If you use AI for any part of the job application process, we highly encourage that you review any AI generated content to ensure your personality and unique capabilities are highlighted. We reserve the right to disqualify candidates that we reasonably believe solely relied on AI generated content in the application process.
If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.

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