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Remote Telecom Jobs in Waco, TX (NOW HIRING)

MCI Careers

Call CenterRepresentative

Killeen, TX · Remote

$14.25 - $18.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Call CenterRepresentative

Killeen, TX · Remote

$14.25 - $18.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Call CenterSales Representative

Killeen, TX · Remote

$14.25 - $18.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Call Center Team Lead

Killeen, TX · Remote

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Call Center Team Lead

Killeen, TX · Remote

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Call Center Team Lead

Killeen, TX · Remote

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Contact CenterRepresentative

Killeen, TX · Remote

$14.25 - $18.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Call CenterSales Representative

Killeen, TX · Remote

$14.25 - $18.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Home Delivery Agent

Killeen, TX · Remote

$14/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

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Showing results 1-20

All JobsTelecom JobsRemote Telecom JobsRemote Telecom Jobs in Waco, TX

Remote Telecom information

See Waco, TX salary details

$12

$36

$78

How much do remote telecom jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote telecom in Waco, TX is $36.34, according to ZipRecruiter salary data. Most workers in this role earn between $24.00 and $43.25 per hour, depending on experience, location, and employer.

How do remote telecom professionals typically collaborate with on-site teams and clients to ensure seamless communication and project delivery?

Remote telecom professionals often rely on a combination of collaboration tools such as video conferencing, project management software, and cloud-based documentation to stay connected with on-site teams and clients. Establishing clear communication protocols and regular check-ins helps bridge any gaps that remote work might create. Additionally, remote telecom specialists are expected to be proactive in troubleshooting and resolving technical issues, often coordinating with field technicians or customer support to ensure minimal service disruption. Building strong virtual relationships and maintaining responsiveness are key to success in this role.

What is a Remote Telecom job?

A Remote Telecom job involves working in the telecommunications industry from a location outside of a traditional office, often from home. Professionals in remote telecom roles may work on network management, customer support, technical troubleshooting, or system installation and maintenance. These jobs leverage digital tools and cloud-based systems to enable employees to perform their duties without being physically present at a company site. Remote telecom positions are popular due to their flexibility and the growing reliance on reliable communication networks. Common roles include network engineers, support specialists, and project managers.

What are the key skills and qualifications needed to thrive as a Remote Telecom professional, and why are they important?

To thrive as a Remote Telecom professional, you need a solid understanding of telecommunications systems, networking principles, and relevant industry standards, often backed by a degree in information technology or a related field. Familiarity with network management tools, VoIP systems, cloud communications platforms, and certifications like Cisco CCNA or CompTIA Network+ is highly valued. Strong problem-solving abilities, effective communication, and self-motivation are crucial soft skills for remote work environments. These skills ensure reliable service delivery, efficient troubleshooting, and clear collaboration with clients and teams across diverse locations.

What is the difference between Remote Telecom vs Remote Network Technician?

AspectRemote TelecomRemote Network Technician
Required CertificationsFCC, Cisco, CompTIA certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentTelecommunications companies, service providersIT firms, network service providers
Industry UsageTelecom industry, broadband providersIT and networking industry
Job FocusDesign, install, maintain telecom systemsInstall, troubleshoot, repair network hardware

Remote Telecom roles focus on telecommunications systems, requiring certifications like FCC or Cisco, and are common in telecom companies. Remote Network Technicians primarily troubleshoot and repair network hardware, often holding CompTIA Network+ or Cisco CCNA. Both roles involve remote work but differ in their technical focus and industry applications.

What Are Remote Telecom Jobs?

Remote telecom jobs often include roles in software and technical services that have telecommute options. You may work as a software architect, developer, analyst, or operator. In these telecommunications industry roles, you work from home using computers, the internet, and a phone to complete your duties. You may work with teams to write code, debug programs, monitor computer performance, and test software. Depending on the exact role, your responsibilities may include monitoring a wireless network or system for performance and security, upgrading hardware and software, troubleshooting user issues, and configuring user privileges and programs.

More about Remote Telecom jobs
What cities near Waco, TX are hiring for Remote Telecom jobs? Cities near Waco, TX with the most Remote Telecom job openings:
Remote Telecom jobs near you
Infographic showing various Remote Telecom job openings in Waco, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $75,597 per year, or $36.3 per hour.
Sales Growth Specialist | Killeen, TX

Sales Growth Specialist | Killeen, TX

MCI Careers

Killeen, TX • Remote

$14/hr

Full-time

Posted 20 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for a results-driven Sales Growth Specialist to accelerate customer acquisition and revenue within our telecom campaign. This role is ideal for a strategic seller who thrives on identifying opportunities, driving conversions, and contributing directly to business growth. You’ll play a key role in expanding our customer base by delivering tailored connectivity solutions and maximizing every interaction.

As a Sales Growth Specialist, you will engage with customers to understand their connectivity needs and position internet, TV, and phone solutions that deliver real value. You will focus on revenue generation through consultative selling, upselling, and cross-selling while maintaining a high-quality customer experience.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Drive revenue growth through proactive customer engagement and sales conversion
  • Identify customer needs and recommend tailored telecom solutions and bundles
  • Clearly communicate product benefits, pricing, and promotional offers
  • Use strategic questioning to uncover upsell and cross-sell opportunities
  • Overcome objections confidently and close sales effectively
  • Meet or exceed sales KPIs, including conversion rate and revenue targets
  • Maintain accurate records of customer interactions and sales outcomes
  • Navigate multiple systems efficiently during live customer interactions
  • Ensure compliance with company policies, scripts, and quality standards
  • Contribute to a high-performance, target-driven team environment

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • High School Diploma or equivalent
  • Minimum 1 year of experience in sales or a customer-facing role
  • Strong sales mindset with a passion for achieving targets
  • Excellent communication and interpersonal skills
  • Ability to multitask across systems while engaging customers
  • Basic computer proficiency and typing accuracy (20+ WPM)
  • Ability to work in a fast-paced, performance-driven environment
  • Reliable attendance and schedule adherence
  • Must be authorized to work in the U.S.
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About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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