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Remote Telecom Jobs in Garland, TX (NOW HIRING)

E-3 Tech Solutions

Fiber Optic Tester

Dallas, TX · Remote

... about the telecom industry. We strive to provide meaningful employment opportunities while ... Must be comfortable with extensive travel and remote work environments (up to 4 weeks at a time ...

MCI Careers

Call CenterRepresentative

Dallas, TX · Remote

$15.25 - $19.75/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Call CenterSales Representative

Dallas, TX · Remote

$15.25 - $19.75/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

Addison Group

Enterprise Endpoint Engineer

Dallas, TX · Remote

$109K - $136K/yr

Define remote access architecture * Support hybrid and cloud workspace models * Ensure scalability ... Telecom / Collaboration * Desktop Engineering * Mobility Engineering * Field Services * Service ...

MCI Careers

Insurance Account Director

Dallas, TX · Remote

$65K - $85K/yr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

E-Space

Software Integration Lead - 5G CORE

Arlington, TX · Remote

$93K - $126K/yr

Experience integrating CRM and billing platforms with telecom core networks: service provisioning ... Experience with eSIM and remote SIM provisioning in a satellite or IoT connectivity context.

E-Space

Software Integration Lead - 5G CORE

Arlington, TX · Remote

$180K - $220K/yr

Experience integrating CRM and billing platforms with telecom core networks: service provisioning ... Experience with eSIM and remote SIM provisioning in a satellite or IoT connectivity context.

MCI Careers

Accountant for Niche Markets

Dallas, TX · Remote

$45K - $60K/yr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Home Delivery Agent

Dallas, TX · Remote

$13.10 - $17.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

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Showing results 21-40

All JobsTelecom JobsRemote Telecom JobsRemote Telecom Jobs in Garland, TX

Remote Telecom information

See Garland, TX salary details

$12

$37

$80

How much do remote telecom jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote telecom in Garland, TX is $37.08, according to ZipRecruiter salary data. Most workers in this role earn between $24.49 and $44.12 per hour, depending on experience, location, and employer.

What is a remote telecom?

A Remote Telecom job involves working in the telecommunications industry from a location outside of a traditional office, often from home. Professionals in remote telecom roles may work on network management, customer support, technical troubleshooting, or system installation and maintenance. These jobs leverage digital tools and cloud-based systems to enable employees to perform their duties without being physically present at a company site. Remote telecom positions are popular due to their flexibility and the growing reliance on reliable communication networks. Common roles include network engineers, support specialists, and project managers.

What are the key skills and qualifications needed to thrive as a remote telecom professional?

To thrive as a Remote Telecom professional, you need a solid understanding of telecommunications systems, networking principles, and relevant industry standards, often backed by a degree in information technology or a related field. Familiarity with network management tools, VoIP systems, cloud communications platforms, and certifications like Cisco CCNA or CompTIA Network+ is highly valued. Strong problem-solving abilities, effective communication, and self-motivation are crucial soft skills for remote work environments. These skills ensure reliable service delivery, efficient troubleshooting, and clear collaboration with clients and teams across diverse locations.

How do remote telecom professionals typically collaborate with on-site teams and clients?

Remote telecom professionals often rely on a combination of collaboration tools such as video conferencing, project management software, and cloud-based documentation to stay connected with on-site teams and clients. Establishing clear communication protocols and regular check-ins helps bridge any gaps that remote work might create. Additionally, remote telecom specialists are expected to be proactive in troubleshooting and resolving technical issues, often coordinating with field technicians or customer support to ensure minimal service disruption. Building strong virtual relationships and maintaining responsiveness are key to success in this role.

What is the difference between Remote Telecom vs Remote Network Technician?

AspectRemote TelecomRemote Network Technician
Required CertificationsFCC, Cisco, CompTIA certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentTelecommunications companies, service providersIT firms, network service providers
Industry UsageTelecom industry, broadband providersIT and networking industry
Job FocusDesign, install, maintain telecom systemsInstall, troubleshoot, repair network hardware

Remote Telecom roles focus on telecommunications systems, requiring certifications like FCC or Cisco, and are common in telecom companies. Remote Network Technicians primarily troubleshoot and repair network hardware, often holding CompTIA Network+ or Cisco CCNA. Both roles involve remote work but differ in their technical focus and industry applications.

More about Remote Telecom jobs

What are the most commonly searched types of Telecom jobs in Garland, TX?

The most popular types of Telecom jobs in Garland, TX are:

What are popular job titles related to Remote Telecom jobs in Garland, TX?

For Remote Telecom jobs in Garland, TX, the most frequently searched job titles are:

What job categories do people searching Remote Telecom jobs in Garland, TX look for?

The top searched job categories for Remote Telecom jobs in Garland, TX are:

What cities near Garland, TX are hiring for Remote Telecom jobs?

Cities near Garland, TX with the most Remote Telecom job openings:

Remote Telecom jobs near you
Infographic showing various Remote Telecom job openings in Garland, TX as of August 2026, with employment types broken down into 83% Full Time, 10% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $77,124 per year, or $37.1 per hour.

Contact Center Client Services Manager

MCI Careers

Dallas, TX • Remote

Full-time

Re-posted yesterday

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  

We are looking for a client-focused and relationship-driven Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client expectations, ensuring service delivery, and driving account growth. If you excel at building partnerships and delivering results, this role is for you.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Serve as the main point of contact for assigned client accounts.
  • Ensure service delivery aligns with client expectations, SLAs, and KPIs.
  • Conduct regular business reviews and performance presentations with clients.
  • Collaborate with operations, QA, and training teams to resolve issues and implement improvements.
  • Identify opportunities for account growth and upselling additional services.
  • Manage client onboarding, transitions, and change requests.
  • Monitor client satisfaction and proactively address concerns.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in Business, Communications, or a related field (preferred).
  • 3+ years of experience in client services or account management in a BPO or contact center.
  • Strong relationship management and communication skills.
  • Ability to analyze data and present insights to clients.
  • Experience managing multiple client accounts simultaneously.
  • Familiarity with CRM tools and reporting platforms.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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