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Remote Telecom Jobs in Allen, TX (NOW HIRING)

MCI Careers

Home Delivery Agent

Dallas, TX · Remote

$13.10 - $17.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Accountant for Niche Markets

Dallas, TX · On-site +1

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Finance and Accounting

Dallas, TX · On-site +1

$54K - $71K/yr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Insurance Account Director

Dallas, TX · On-site +1

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

ValorVIP

Credentialed Tax Professional

Dallas, TX · On-site +1

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Contact CenterRepresentative

Dallas, TX · Remote

$16 - $21.75/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

MCI Careers

Home Delivery Agent

Dallas, TX · Remote

$13.10 - $17.25/hr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

IMEG

Technology Designer (Revit)

Dallas, TX · On-site +1

Hybrid and/or remote work schedule available Sponsorship: Not available What You'll Do * Assist in ... Telecom, AV, security, and acoustics * Recent work includes US Dept of Veterans Affairs / Syracuse ...

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All JobsTelecom JobsRemote Telecom JobsRemote Telecom Jobs in Allen, TX

Remote Telecom information

See Allen, TX salary details

$12

$36

$80

How much do remote telecom jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote telecom in Allen, TX is $36.88, according to ZipRecruiter salary data. Most workers in this role earn between $24.35 and $43.88 per hour, depending on experience, location, and employer.

How do remote telecom professionals typically collaborate with on-site teams and clients?

Remote telecom professionals often rely on a combination of collaboration tools such as video conferencing, project management software, and cloud-based documentation to stay connected with on-site teams and clients. Establishing clear communication protocols and regular check-ins helps bridge any gaps that remote work might create. Additionally, remote telecom specialists are expected to be proactive in troubleshooting and resolving technical issues, often coordinating with field technicians or customer support to ensure minimal service disruption. Building strong virtual relationships and maintaining responsiveness are key to success in this role.

What is a remote telecom?

A Remote Telecom job involves working in the telecommunications industry from a location outside of a traditional office, often from home. Professionals in remote telecom roles may work on network management, customer support, technical troubleshooting, or system installation and maintenance. These jobs leverage digital tools and cloud-based systems to enable employees to perform their duties without being physically present at a company site. Remote telecom positions are popular due to their flexibility and the growing reliance on reliable communication networks. Common roles include network engineers, support specialists, and project managers.

What are the key skills and qualifications needed to thrive as a remote telecom professional?

To thrive as a Remote Telecom professional, you need a solid understanding of telecommunications systems, networking principles, and relevant industry standards, often backed by a degree in information technology or a related field. Familiarity with network management tools, VoIP systems, cloud communications platforms, and certifications like Cisco CCNA or CompTIA Network+ is highly valued. Strong problem-solving abilities, effective communication, and self-motivation are crucial soft skills for remote work environments. These skills ensure reliable service delivery, efficient troubleshooting, and clear collaboration with clients and teams across diverse locations.

What is the difference between Remote Telecom vs Remote Network Technician?

AspectRemote TelecomRemote Network Technician
Required CertificationsFCC, Cisco, CompTIA certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentTelecommunications companies, service providersIT firms, network service providers
Industry UsageTelecom industry, broadband providersIT and networking industry
Job FocusDesign, install, maintain telecom systemsInstall, troubleshoot, repair network hardware

Remote Telecom roles focus on telecommunications systems, requiring certifications like FCC or Cisco, and are common in telecom companies. Remote Network Technicians primarily troubleshoot and repair network hardware, often holding CompTIA Network+ or Cisco CCNA. Both roles involve remote work but differ in their technical focus and industry applications.

More about Remote Telecom jobs

What are popular job titles related to Remote Telecom jobs in Allen, TX?

For Remote Telecom jobs in Allen, TX, the most frequently searched job titles are:

What job categories do people searching Remote Telecom jobs in Allen, TX look for?

The top searched job categories for Remote Telecom jobs in Allen, TX are:

What cities near Allen, TX are hiring for Remote Telecom jobs?

Cities near Allen, TX with the most Remote Telecom job openings:

Remote Telecom jobs near you
Infographic showing various Remote Telecom job openings in Allen, TX as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $76,701 per year, or $36.9 per hour.

Home Delivery Agent

MCI Careers

Dallas, TX • Remote

$13.10 - $17.25/hr

Full-time

Re-posted 12 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you committed to excellence and passionate about helping others? Join our team as a Customer Service Representative, where you’ll provide support across customer service, technical assistance, and sales. You’ll engage with customers nationwide, resolve issues, promote products, and ensure every interaction delivers a best-in-class experience.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Manage inbound and outbound customer interactions with professionalism and courtesy.
  • Actively listen to customer needs and provide effective, personalized solutions.
  • Use internal systems to manage accounts and process claims accurately.
  • Follow established scripts, policies, and procedures to ensure consistency.
  • Leverage training and knowledge bases to respond to inquiries confidently.
  • Maintain confidentiality and handle personal information responsibly.
  • Escalate complex issues to the appropriate team when necessary.
  • Strive for first-call resolution through effective problem-solving.
  • Participate in training and stay current on system and process updates.
  • Meet attendance and scheduling expectations consistently.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Qualifications

  • Must be 18 years or older.
  • High school diploma or equivalent required.
  • Fluent in English (spoken and written).
  • Typing speed of at least 20 words per minute.
  • Proficient in data entry and basic computer use.
  • Basic proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
  • Comfortable navigating Windows PC applications and learning new systems.
  • Reliable high-speed wired internet connection (minimum 20Mbps download).
  • Strong communication and organizational skills.
  • Dependable with excellent attendance and punctuality.
  • Skilled in troubleshooting and resolving customer concerns.
  • Customer-focused with empathy, patience, and responsiveness.
  • Able to multitask, stay focused, and manage time independently.
  • Team-oriented with a strong commitment to customer satisfaction.
  • Thrives in a dynamic, fast-paced environment.
  • Excellent interpersonal skills and the ability to build rapport with customers and colleagues.
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About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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