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Remote Telecom Service Delivery Jobs in Missouri

Liveops

Remote Customer Service Agent

Saint Charles, MO · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Columbia, MO · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Lees Summit, MO · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Chesterfield, MO · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Florissant, MO · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Saint Joseph, MO · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Independence, MO · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Ballwin, MO · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Saint Peters, MO · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Joplin, MO · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Saint Louis, MO · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Jefferson City, MO · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Saint Louis, MO · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

Liveops

Remote Customer Service Agent

Kansas City, MO · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

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Showing results 21-40

All JobsTelecom Service Delivery JobsRemote Telecom Service Delivery JobsRemote Telecom Service Delivery Jobs in Missouri

Remote Telecom Service Delivery information

What is remote telecom service delivery?

Remote Telecom Service Delivery refers to the process of managing, implementing, and supporting telecommunication services for clients without the need for onsite visits. Professionals in this role coordinate the installation, activation, troubleshooting, and maintenance of telecom products and services using digital tools and communication platforms. This approach allows companies to efficiently serve clients across different locations, reduce operational costs, and minimize downtime. It requires strong technical expertise, problem-solving skills, and the ability to work effectively with both customers and technical teams from a distance.

What are the main challenges faced by professionals in remote telecom service delivery roles, and how can they be addressed?

Professionals in Remote Telecom Service Delivery often encounter challenges such as coordinating with on-site teams, troubleshooting issues without physical access to equipment, and managing client expectations across different time zones. Effective communication and strong organizational skills are essential to overcome these hurdles. Utilizing remote diagnostic tools, maintaining detailed documentation, and fostering close collaboration with field technicians can help ensure smooth service delivery and client satisfaction.

What are the key skills and qualifications needed to thrive as a remote telecom service delivery professional, and why are they important?

To thrive as a Remote Telecom Service Delivery professional, you need a solid understanding of telecommunications technologies, project management, and service delivery processes, often supported by a relevant degree or certifications like ITIL or PMP. Familiarity with network management tools, ticketing systems, and remote monitoring platforms is typically required. Strong communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These competencies are crucial for efficiently coordinating services, resolving technical issues, and ensuring high customer satisfaction in a remote environment.

What is the difference between Remote Telecom Service Delivery vs Remote Telecom Network Technician?

AspectRemote Telecom Service DeliveryRemote Telecom Network Technician
CredentialsCertifications like CCNA, CompTIA Network+Certifications like CCNA, CompTIA Network+
Work EnvironmentCustomer sites, remote support, office-basedRemote troubleshooting, on-site visits, network labs
Employer & Industry UsageTelecom providers, service companiesTelecom providers, network maintenance firms
Common Search & ComparisonRemote Telecom Service DeliveryRemote Telecom Network Technician

Remote Telecom Service Delivery and Remote Telecom Network Technician roles share similar certifications and industry environments. However, Service Delivery focuses on managing customer relationships and deploying telecom services remotely, while Network Technicians primarily troubleshoot and maintain network hardware and infrastructure. Both roles are essential in the telecom industry but differ in daily tasks and focus areas.

What cities in Missouri are hiring for Remote Telecom Service Delivery jobs?

Cities in Missouri with the most Remote Telecom Service Delivery job openings:

Remote Telecom Service Delivery jobs near you

Remote Customer Service Agent

Liveops

Saint Charles, MO • Remote

$14.50 - $19.50/hr

Contractor

Re-posted 6 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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