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Remote Telecom Mediation Jobs in Washington (NOW HIRING)

Remote We are seeking a Netcracker Architect to lead the architecture, design, and technical ... Mediation - Ensure alignment between business requirements, technical design, and Netcracker ...

Remote Telecom Mediation information

What is a remote telecom mediation specialist?

A Remote Telecom Mediation specialist is responsible for managing and processing telecommunications data, such as call records, to ensure accurate billing and reporting. Mediation involves collecting data from network elements, transforming it into a standard format, and delivering it to downstream systems like billing or analytics platforms. Working remotely, these specialists use secure connections and specialized software to monitor data flows, troubleshoot issues, and maintain data integrity. Their role is crucial for telecom companies to efficiently handle large volumes of usage records and prevent revenue leakage.

What are the key skills and qualifications needed to thrive as a remote telecom mediation specialist?

To thrive as a Remote Telecom Mediation Specialist, you need a solid understanding of telecommunications networks, data processing, and mediation concepts, typically supported by a degree in computer science, IT, or telecommunications. Familiarity with mediation platforms (such as Ericsson or Nokia Mediation), SQL, scripting languages, and telecom billing systems is essential, along with relevant certifications. Analytical thinking, attention to detail, and effective remote communication are crucial soft skills in this role. These competencies ensure accurate data handling, seamless integration between network elements and billing, and effective collaboration with cross-functional teams in a remote environment.

What are some common challenges faced in a remote telecom mediation role, and how can they be addressed?

Professionals in Remote Telecom Mediation often encounter challenges such as handling large volumes of call data records (CDRs), ensuring data accuracy, and resolving discrepancies between multiple network systems. Effective time management and strong problem-solving skills are essential, as is familiarity with mediation tools and automated processes. Building good communication channels with both IT and network operations teams also helps address issues quickly, ensuring data integrity and smooth revenue assurance processes.

What is the difference between Remote Telecom Mediation vs Remote Telecom Billing Specialist?

AspectRemote Telecom MediationRemote Telecom Billing Specialist
CredentialsKnowledge of telecom protocols, mediation systems, and relevant certificationsUnderstanding of billing processes, billing software, and certifications in billing or finance
Work EnvironmentTypically in telecom service providers or mediation service companies, remote options availableUsually in billing departments of telecom companies or outsourcing firms, often remote
Industry UsageCommonly used in telecom network management and data routingFocused on customer billing, invoicing, and revenue management

While both roles operate within the telecom industry and may be remote, Remote Telecom Mediation primarily handles data routing and protocol translation between networks, whereas Remote Telecom Billing Specialist focuses on customer billing and revenue processes. Understanding these differences helps in choosing the right career path or job search focus.

What cities in Washington are hiring for Remote Telecom Mediation jobs?

Cities in Washington with the most Remote Telecom Mediation job openings:

Netcracker Architect

Dulles, VA • Remote

Contractor

Re-posted 21 days ago


Job description

Hi,

Please find the job description below

Role: Netcracker Architect

Location: Remote

We are seeking a Netcracker Architect to lead the architecture, design, and technical governance of Netcracker BSS/OSS solutions for large-scale telecommunications and service provider implementations. This role is responsible for defining end-to-end solution architecture, guiding delivery teams, and ensuring scalable, high-performance Netcracker implementations aligned to business objectives.

Key Responsibilities

- Own the end-to-end architecture of Netcracker BSS/OSS solutions across multiple modules

- Define solution architecture, system landscape, and integration patterns

- Lead design decisions for Netcracker components including Billing, CRM, Order Management, Product Catalog, and Mediation

- Ensure alignment between business requirements, technical design, and Netcracker product capabilities

- Design and govern system integrations (APIs, middleware, event-based architectures)

- Define and enforce non-functional requirements (performance, scalability, availability, security)

- Act as the technical authority for Netcracker across delivery teams

- Review and approve solution designs, configurations, and customizations

- Partner with enterprise architects, client IT leadership, and Netcracker product teams

- Support complex troubleshooting, performance tuning, and production issues

- Mentor consultants and technical leads; establish best practices and standards

Qualifications

Required Qualifications

- 8+ years of experience in telecom BSS/OSS implementations

- 5+ years of hands-on experience with Netcracker platforms

- Proven experience designing large-scale Netcracker architectures

- Deep understanding of telecom business processes (order-to-cash, lead-to-activate, trouble-to-resolve)

- Strong experience with system integration architecture, APIs, and data modeling

- Experience working with large Tier 1 or Tier 2 telecom providers

- Ability to translate business strategy into scalable technical solutions

- Strong leadership, stakeholder management, and communication skills

Preferred / Nice to Have

- Netcracker certifications

- Experience with cloud-based Netcracker deployments

- Microservices and containerization experience

- SQL, Unix/Linux, scripting, or performance tuning expertise

- Experience on large digital transformation or modernization programs