Voice Architect Remote Jobs in Washington (NOW HIRING)

General information
Job Posting Title
Salesforce IT Architect
Date
Friday, June 26, 2026
City
Remote
Country
United States
Working time
Full-time
Description & Requirements
Maximus is currently seeking a Salesforce IT Architect.
This is a remote position. Because of contract obligations the chosen candidate must be a US Citizen or Green Card Holder.
Essential Duties and Responsibilities:
- Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
- Interact with other team members and groups within the IT organization
- Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
- Perform other duties assigned by leadership.
Job-Specific Essential Duties and Responsibilities:
- Lead the end-to-end technical architecture and design of Salesforce solutions across multiple clouds (e.g., Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, Field Service Management), ensuring scalability, performance, and alignment with business objectives.
- Define and enforce enterprise architecture standards, integration patterns, and development best practices across Salesforce and adjacent platforms (e.g., Genesys, Amazon Connect, MuleSoft, AWS/Azure, external APIs).
- Partner with business stakeholders, product owners, and delivery teams to translate complex business requirements into well-architected solutions and technical roadmaps.
- Own integration architecture, including real-time and batch integrations, data synchronization, API strategy, and event-driven patterns across enterprise systems.
- Provide technical leadership and mentorship to development teams, conducting code reviews, solution reviews, and ensuring adherence to Salesforce platform limits and governance.
- Oversee data architecture, including data modeling, data migration strategies, data quality, master data management, and security/compliance considerations.
- Evaluate and recommend Salesforce-native and third-party solutions (AppExchange or custom) to meet functional and non-functional requirements.
- Collaborate with DevOps teams to define CI/CD pipelines, release management processes, and environment strategies for Salesforce development and deployment.
- Ensure security, compliance, and identity management best practices (e.g., role hierarchy, sharing model, OAuth, SSO) are properly implemented.
- Act as a trusted advisor to leadership by providing technical guidance, risk assessments, and solution trade-offs during pre-sales, discovery, and delivery phases.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree. Additional years of relevant experience will be considered in lieu of degree.
- Must have 7 years related experience.
- 5 to 7 years of Salesforce experience performing architect roles, technical development.
- Salesforce technical architect, development, integration of contact center, ability to demonstrate Salesforce solutions.
- Salesforce Administrator, Salesforce Developer.
Preferred Skills and Qualifications:
- Salesforce certifications such as Certified Technical Architect (CTA), Application/System Architect, or multiple domain certifications (Integration, Data Architecture, Sharing & Visibility, etc.).
- Deep experience with Salesforce industry solutions (e.g., Health Cloud) and complex enterprise implementations.
- Strong background in contact center integrations (e.g., Amazon Connect, Genesys, Service Cloud Voice, CCaaS platforms).
- Experience with middleware and integration platforms such as MuleSoft, including API-led connectivity and event-driven architecture patterns.
- Familiarity with DevOps and modern delivery practices (e.g., Git-based version control, CI/CD pipelines, SFDX, DevOps Center, Copado, or Gearset).
- Knowledge of cloud ecosystems (AWS, Azure, or GCP) and how Salesforce integrates within broader enterprise cloud architectures.
- Experience designing and implementing large-scale data migrations, data governance frameworks, and master data management strategies.
- Strong understanding of security and compliance standards (e.g., HIPAA, FedRAMP, OAuth, SSO) in regulated environments.
- Excellent communication skills with the ability to influence stakeholders and present complex technical concepts to non-technical audiences.
- Experience supporting pre-sales activities, including solutioning, estimations, RFP/RFI responses, and architecture reviews.
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EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
151,760.00
Maximum Salary
$
200,000.00