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Remote Telecom Finance Jobs in Florida (NOW HIRING)

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ...

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Remote Telecom Finance information

What is the difference between Remote Telecom Finance vs Remote Telecom Accounting?

AspectRemote Telecom FinanceRemote Telecom Accounting
Required CredentialsFinance degree, CPA or CFA often preferredAccounting degree, CPA typically required
Work EnvironmentFinancial analysis, budgeting, forecastingBookkeeping, financial statement preparation
Employer & Industry UsageTelecom companies, financial consulting firmsTelecom providers, accounting firms
Common Search & Comparison IntentFinancial planning roles in telecomAccounting roles in telecom companies

Remote Telecom Finance focuses on financial analysis, budgeting, and strategic planning within the telecom industry, often requiring finance-specific certifications. Remote Telecom Accounting centers on bookkeeping, preparing financial statements, and compliance, typically requiring CPA credentials. Both roles are essential in telecom companies but differ in their core responsibilities and required qualifications.

What are the most commonly searched types of Telecom Finance jobs in Florida? The most popular types of Telecom Finance jobs in Florida are:
What are popular job titles related to Remote Telecom Finance jobs in Florida? For Remote Telecom Finance jobs in Florida, the most frequently searched job titles are:
What cities in Florida are hiring for Remote Telecom Finance jobs? Cities in Florida with the most Remote Telecom Finance job openings:
Infographic showing various Remote Telecom Finance job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Remote Call Center Representative

Remote Call Center Representative

MCI Military Recruitment

Tampa, FL โ€ข Remote

$14.10 - $16.25/hr

Full-time

Re-posted 7 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers