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Remote Telecom Expense Management Jobs in Atlanta, GA

CEDENT

SAP Analyst :: Remote

Alpharetta, GA · Remote

Role: SAP Analyst Duration: 6+ Months Location: Remote ? Must have: * Intermediate ERP experience with SAP Intermediate Microsoft Excel and Google Suite. * Experience with the following tools ..

Sinch

Account Manager II

Atlanta, GA · On-site +1

$65K - $82K/yr

ABOUT SINCH Sinch is pioneering the way the world communicates. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications

Sinch

Account Manager II

Atlanta, GA · On-site +1

$65K - $82K/yr

ABOUT SINCH Sinch is pioneering the way the world communicates. More than 200,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications

ITTConnect

Apigee Architect

Atlanta, GA · On-site +1

ITTConnect is seeking an Apigee Architect to work as a contractor for one of our clients in the Atlanta/Sandy Springs area (or remotely). This is a position with a global leader in consulting,

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All JobsTelecom Expense Management JobsRemote Telecom Expense Management JobsRemote Telecom Expense Management Jobs in Atlanta, GA

Remote Telecom Expense Management information

What are the key skills and qualifications needed to thrive as a Remote Telecom Expense Management professional, and why are they important?

To thrive as a Remote Telecom Expense Management professional, you need a solid understanding of telecommunications billing, financial analysis, and contract management, typically supported by experience in telecom or finance. Familiarity with telecom expense management (TEM) platforms, Excel, and data analysis tools is crucial, and certifications like CTEM can be advantageous. Strong attention to detail, problem-solving skills, and effective communication are important soft skills for ensuring accurate expense tracking and vendor negotiations. These skills ensure cost optimization, compliance, and efficient management of telecom services for organizations.

What is the difference between Remote Telecom Expense Management vs Remote Network Technician?

AspectRemote Telecom Expense ManagementRemote Network Technician
Primary RoleManaging and optimizing telecom expenses and billingInstalling, maintaining, and troubleshooting network hardware and software
Required SkillsBilling analysis, vendor management, telecom systems knowledgeNetwork configuration, troubleshooting, hardware setup
Work EnvironmentOffice or remote, focused on telecom billing systemsRemote or on-site, focused on network infrastructure
CertificationsTelecom or billing certifications often preferredNetwork certifications like CompTIA Network+ or Cisco CCNA

While both roles may work remotely and require technical knowledge, Remote Telecom Expense Management focuses on managing telecom costs and billing, whereas Remote Network Technicians handle network hardware and infrastructure. They serve different functions within the IT and telecom industry but may collaborate on projects involving network and telecom systems.

What is remote telecom expense management?

Remote telecom expense management (TEM) refers to the process of managing and optimizing an organization's telecommunications costs, assets, and services from a remote location. This involves tracking usage, auditing invoices, identifying billing errors, and negotiating contracts without the need for on-site presence. Remote TEM specialists use software and cloud-based tools to analyze data, ensure compliance, and recommend cost-saving measures for phone, internet, and mobile services. The goal is to reduce unnecessary expenses and streamline telecom operations for businesses.

What are some common challenges faced in a remote Telecom Expense Management role, and how can they be addressed?

In a remote Telecom Expense Management (TEM) role, professionals often encounter challenges such as managing large volumes of billing data from multiple carriers, ensuring timely dispute resolution, and maintaining clear communication with internal teams and vendors. These challenges can be addressed by leveraging specialized TEM software, establishing standardized processes, and actively collaborating via digital tools to track issues and share updates. Strong organizational skills and proactive communication are key to overcoming these obstacles and ensuring cost savings and compliance for the organization.
What are popular job titles related to Remote Telecom Expense Management jobs in Atlanta, GA? For Remote Telecom Expense Management jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Remote Telecom Expense Management jobs in Atlanta, GA look for? The top searched job categories for Remote Telecom Expense Management jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Remote Telecom Expense Management jobs? Cities near Atlanta, GA with the most Remote Telecom Expense Management job openings:
Remote Telecom Expense Management jobs near you
Infographic showing various Remote Telecom Expense Management job openings in Atlanta, GA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution.
Managed Services Specialist - Telecom Expense Management

Managed Services Specialist - Telecom Expense Management

Vatic Outsourcing

Atlanta, GA • Remote

Other

Posted 2 days ago

Job description

Salary:

Position:Managed Services Specialist (MSS)


Organization:Telecom Management Solutions (TMS)


Classification:Exempt


Reports to: Manager of Telecom Management Services


Summary:The MSS is a customer facing support position focused on the clients experience with the lifecycle of Telecom Managed Solutions. This includes invoice and inventory management, contract and vendor management, and reporting and business intelligence. The MSS is chartered with delivering consultative cost reduction, cost avoidance, savings and ROI and therefore ensuring recurring client satisfaction.


Levels:MSS, MSS I, MSS II, Sr. MSS, Sr. MSS I, Sr. MSS II


Essential Functions and Qualifications:

  • Forensic analysis of telecom invoices inclusive of receiving, reviewing, approving, auditing, optimizing, processing, validating payment, etc.
  • Account Management in serving as an extension of a clients team
  • Microsoft Office competency and fluency in Excel
  • Confidence in delivering in-person and web-meetings;to all levels/organizationsof a client organization
  • Presenting to assignedclients their respective monthly Performance and Opportunities Dashboard and QBRs (Quarterly Business Reviews) & SBRs (Strategic Business Reviews) on a recurring basis
  • Managing large volumes of data in excel and application databases
  • Navigating carrier portals (wireline/wireless)


Preferred Competencies:

  • General knowledge of business finance cost allocation, AP and GL process
  • Basic knowledge of telecommunications services and networks (voice, data, mobile, unified communications)
  • General knowledge of enterprise system integrations (i.e. AD/LDAP, SFTP, AP/GL/HR)
  • Reviewing, understanding, interpreting and managing carrier contracts
  • Knowledge of and understanding of pricing and benchmarking of telecom services
  • Understanding of SAAS structure, architecture, and security
  • C-Level presentation and interaction skills


Major Duties and Responsibilities:

  • Ensure 100% capture of client invoices for on-time processing
  • Perform invoice audit, review and approval within desired SLA for accuracy and AP/GL file run
  • Establish and maintain 100% telecom inventory integrity for each assigned client
  • Provide constant external feedback to clients on savings opportunities and best practices in Telecom Management
  • Complete monthly and/or quarterly customer account review (i.e. Performance & Opportunities Dashboard Review)
  • Provide timely, detailed and accurate reporting to external and internal audiences


Skills and Abilities

  • Ability to escalate effectively and manage vendors (both partners and non-partner vendors)
  • Ability to communicate effectively (verbal, written, email) with customers, peers, direct and seniormanagement
  • Ability to work as a facilitator on project plans implementations and installs/disconnects
  • Ability to leverage automation for efficiency and added customer benefit


Supervisory Responsibility:While there is not a formal responsibility for personnel management, this role will work closely with various members of internal peer and management organizations and will need to take various leadership roles, internally and externally.


Work Environment:This position is remote - work from home based. There is opportunity to work in office if desired.


Position Type and Expected Hours of Work:This is a full-time position. Days and hours of work are Monday through Friday, from 9:00 a.m. to 6:00 p.m EST.


Travel:Some travel (locally or in the US) may be required to perform the critical functions of the job or meet with the rest of the TMS team/company.


Required Education and Experience:

  • College Degree
  • 5+ years in telecommunications and/or in the Telecom Management (TEM) and/or Managed Mobility Services (MMS) industries (depending upon MSS level at time of hire)


Additional Eligibility Qualifications:Job contingent upon a background check


EEO Statement:It is our policy to provide equal employment opportunity to all individuals. We are committed to a diverse workforce. We value all employees talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.


Vatics policy is to provide equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age, known mental and physical disabilities, or veteran status. Federal and state laws require this, and we believe equal employment opportunity is simply good business practice.