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Remote Telecom Billing System Jobs in Raleigh, NC

Labcorp

Senior Business Analyst - Conga CPQ

Durham, NC · On-site +1

Due to collaboration requirements this position is not open to a fully remote worker. Conga (Apttus ... Support workflow, proposal management, and billing processes within CPQ and related systems.

Talkiatry

Remote Therapist - North Carolina

Raleigh, NC · Remote

$70K - $90K/yr

... systems, allowing you to deliver thoughtful and structured care. What your day-to-day practice ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...

VisionPoint Marketing

Agency Systems Manager

Raleigh, NC · On-site +1

Headquartered in Raleigh, NC, we operate as a remote-first company with VisionPointers across every ... and billing. Resourcing & Client Project Support * Sweep system and projects to flag potential ...

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic ... Ensure compliance with healthcare regulations and billing workflows . * Conduct system ...

Strata Clean Energy

Substation Project Engineer

Durham, NC · On-site +1

$95K - $121K/yr

... battery systems, fiber/telecom equipment, and other substation materials. * Review vendor drawings, technical submittals, equipment data sheets, bills of material, factory test procedures, and ...

Deloitte

Epic Denials Manager

Raleigh, NC · Remote

Works closely with Manager of Billing and engagement leadership to resolve barriers to account and ... This is a remote role with minimal travel requirements. A successful candidate would possess these ...

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All JobsTelecom Billing System JobsRemote Telecom Billing System JobsRemote Telecom Billing System Jobs in Raleigh, NC

Remote Telecom Billing System information

See Raleigh, NC salary details

$5

$26

$32

How much do remote telecom billing system jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote telecom billing system in Raleigh, NC is $26.92, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $30.38 per hour, depending on experience, location, and employer.

What is a remote telecom billing system?

A Remote Telecom Billing System is a software platform that enables telecommunications companies to manage and process billing operations from a remote location. It automates the collection, rating, and invoicing of usage data such as calls, texts, and data services for customers. These systems are designed to handle complex billing scenarios, support multiple payment methods, and provide detailed reporting. Using a remote system allows staff to access billing functions securely from anywhere, improving efficiency and flexibility.

What are the key skills and qualifications needed to thrive as a remote telecom billing system specialist?

To excel as a Remote Telecom Billing System Specialist, you need expertise in telecom billing processes, data analysis, and a solid understanding of telecommunications industry standards, often supported by a degree in IT, finance, or a related field. Familiarity with billing software like Oracle BRM, Amdocs, or SAP, as well as proficiency in SQL and data management tools, is typically required. Strong problem-solving, attention to detail, and effective communication skills help you resolve discrepancies and coordinate with cross-functional teams. These skills are essential for ensuring accurate billing, customer satisfaction, and compliance with regulatory requirements in a remote environment.

What are some common challenges faced by professionals working in remote telecom billing system roles, and how can they be addressed?

Professionals working in remote telecom billing system roles often encounter challenges such as managing complex billing data, ensuring accuracy in customer invoicing, and resolving discrepancies across different systems. Communication and coordination with cross-functional teams—such as IT, customer service, and finance—can also be more challenging in a remote setting. To address these issues, it’s important to leverage collaborative tools, participate in regular virtual meetings, and maintain clear documentation. Developing a deep understanding of both the billing software and telecom industry standards can further help in troubleshooting and process optimization.

What is the difference between Remote Telecom Billing System vs Telecom Billing Specialist?

AspectRemote Telecom Billing SystemTelecom Billing Specialist
CredentialsKnowledge of billing software, telecom industry certificationsRelevant certifications, such as telecom billing or customer service training
Work EnvironmentRemote, software-focused, technicalOffice or remote, customer service and billing processing
Industry UsageUsed by companies to manage billing processesPerformed by professionals to handle billing inquiries and issues

The Remote Telecom Billing System involves managing billing software and processes remotely, focusing on technical system operations. In contrast, a Telecom Billing Specialist directly interacts with customers and handles billing inquiries. Both roles require industry knowledge, but the system role emphasizes software proficiency, while the specialist role emphasizes customer service skills.

What are popular job titles related to Remote Telecom Billing System jobs in Raleigh, NC?

For Remote Telecom Billing System jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Telecom Billing System jobs in Raleigh, NC look for?

The top searched job categories for Remote Telecom Billing System jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Telecom Billing System jobs?

Cities near Raleigh, NC with the most Remote Telecom Billing System job openings:

Remote Telecom Billing System jobs near you
Infographic showing various Remote Telecom Billing System job openings in Raleigh, NC as of July 2026, with employment types broken down into 78% Full Time, 8% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $55,991 per year, or $26.9 per hour.

Patient Account Analyst - HBC Management - Remote

Durham, NC • On-site, Remote

Duke University
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about Duke Universityexternal

Full-time

Posted 19 days ago

Duke University rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Patient Revenue Management Organization
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.
REMOTE POSITION: Monday - Friday
General Description of the Job Class
Coordinate, prepare and analyze complex accounts receivable and/or financial reports. Review and analyze trends, advising PRMO, DUHS and PDC leadership regarding conclusions and recommendations. Serve as expert resource for covered area.
Duties and Responsibilities of this Level
65% Service Now Review/Testing:
  • Identify process improvements, including staff education/training, operational workflow modifications, system enhancements and external payer policy changes and work with Billing and Collection management to request and implement those improvements.
  • Enter Service Now tickets for system changes related to billing and collections.
  • Perform positive and negative testing of system changes to ensure appropriate updates are made and validate the process once the changes are moved to production.
  • Collaborate with DHTS Maestro Care team to communicate operational needs, coordinate testing efforts, and ensure appropriate turn around on changes and resolution of tickets.
  • Serve as an expert resource to leadership in decision-making process. Plays an integral role in implementing and managing change related to area of expertise.
  • Become a subject matter expert related to system logic and functionality.
  • Primary tester and liaison for system upgrade testing which includes performing parallel testing and providing feedback to leadership on issues found during testing.
  • Initiate and implement system logic changes per review of payor bulletins and guidelines.

30% AR Review:
  • Identify trends and opportunities for improvement for operational, payor, system and/or user issues.
  • Monitor clean claim rates and reporting to identify trends associated with edits across operational systems.
  • Escalate trends to management with recommendations for resolution with ideas/opportunities.
  • Proactively monitor payor rules and regulations related to claims logic build and billing guidelines.
  • Assist with facilitation of workgroup meetings including updating project log and validating testing within the system.
  • Prepare written reports and analysis for PRMO, DUHS and PDC leadership highlighting trends and appropriate recommendations/conclusions.
  • Maintain liaison with DUHS, PRMO and PDC management and staff, documenting reports and analysis and discussing results, trends and recommendations.
  • Conduct detailed research to identify trends, including a review of specifics in the appropriate accounts receivable and/or financial systems.
  • Act as a technical resource to operational management and staff on the appropriate interpretation of accounts receivable and/or financial data. Coordinate and mentor staff regarding accounts receivable and financial systems, analyses, reports and policies/procedures.

5% Other
  • Organize and lead committee meetings across DUHS, PRMO and PDC as it relates to accounts receivable and or financial data operation improvements.
  • Perform other related duties incidental to the work described herein.

Required Qualifications at this Level
Education:
Bachelor's Degree in business, healthcare administration, accounting, finance or a related field is required
Experience:
Minimum of four years of applicable experience.
Previous experience successfully managing complex projects involving multiple stakeholders with a consistent track record of delivering on time, or high quality results preferred.
A Master's degree in a related field can substitute two years of experience on a 1:1 basis.
Degrees, Licensure, and/or Certification:
Knowledge, Skills, and Abilities:
Data analysis and reporting Billing/Collections Insurance Claims Microsoft Office (Excel, Access, Word, Powerpoint) Good communication skills (verbal and written) are essential. Knowledge of Epic and IT related training/testing is essential.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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About Duke University

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Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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