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Remote Technology Jobs in Appleton, WI (NOW HIRING)

EDCi

Continuous Improvement Lead

Appleton, WI · Remote

Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout North America. Through our partnership and certifications with leading technology providers ...

ThedaCare

Cybersecurity Engineer - Remote

Appleton, WI · On-site +1

This role is ideal for someone who thrives at the intersection of IT operations and cybersecurity, and wants to make a direct impact in a healthcare setting. What You'll Do * Detect, investigate, and ...

micro1 AI

Business Law Attorney

Green Bay, WI · Remote

$90 - $130/hr

Remote Job Summary: We are seeking seasoned in-house transactional attorneys for a part-time role ... Minimum of 3 years of in-house experience focused on technology transactions, particularly ...

micro1 AI

Transactional Counsel

Green Bay, WI · Remote

$90 - $130/hr

Remote Job Summary: We are seeking seasoned in-house transactional attorneys for a part-time role ... Minimum of 3 years of in-house experience focused on technology transactions, particularly ...

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All JobsTechnology JobsRemote Technology JobsRemote Technology Jobs in Appleton, WI

Remote Technology information

What are remote technology jobs?

Remote technology jobs are positions in the tech industry that allow employees to work from locations outside of a traditional office, often from home or anywhere with an internet connection. These roles can include software development, IT support, cybersecurity, data analysis, and more. Remote tech jobs leverage digital tools and platforms to enable collaboration, communication, and project management across distributed teams. They offer flexibility, the ability to work with global teams, and access to a wider range of job opportunities.

What are the key skills and qualifications needed to thrive in a remote technology role?

To thrive in a remote technology role, you need strong technical expertise in your discipline (such as software development, IT support, or cybersecurity), typically supported by relevant degrees or certifications. Familiarity with collaboration tools (like Slack, Zoom, and Jira), version control systems, and cloud platforms is also essential. Excellent self-management, communication, and proactive problem-solving skills set standout remote tech professionals apart. These competencies are crucial for delivering results, maintaining productivity, and ensuring effective teamwork while working independently.

How do remote technology professionals typically stay connected and collaborate effectively with their teams?

Remote technology professionals often rely on a combination of collaboration tools such as Slack, Microsoft Teams, or Zoom for real-time communication, along with project management platforms like Jira or Trello to track progress. Regular virtual meetings and daily stand-ups help ensure everyone is aligned on priorities and deliverables. Building strong written communication skills and being proactive in sharing updates are key to overcoming the challenges of remote work, such as time zone differences and reduced face-to-face interaction. Many organizations also foster a sense of community through virtual team-building activities and knowledge-sharing sessions.

What is the difference between Remote Technology vs Remote Network Technician?

AspectRemote TechnologyRemote Network Technician
Required CredentialsIT certifications, such as CompTIA A+, Network+, or Cisco certificationsNetworking certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentPrimarily remote, involving software, hardware, and system supportRemote troubleshooting, configuring, and maintaining network infrastructure
Employer & Industry UsageTech companies, IT service providers, remote support firmsTelecommunications, IT departments, managed service providers

Remote Technology roles focus on a broad range of IT support, including hardware, software, and systems, often requiring diverse certifications. Remote Network Technicians specialize in network infrastructure, requiring specific networking credentials. Both roles are commonly remote and serve similar industries, but their core responsibilities differ in scope and technical focus.

What remote technology jobs can be done remotely?

Remote technology jobs include roles such as software developers, IT support specialists, cybersecurity analysts, network administrators, and data analysts. These positions often require proficiency with collaboration tools, programming languages, and remote communication platforms, and they can be performed from virtually anywhere with a reliable internet connection.

What are the most commonly searched types of Technology jobs in Appleton, WI?

The most popular types of Technology jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Remote Technology jobs?

Cities near Appleton, WI with the most Remote Technology job openings:

Remote Technology jobs near you
Infographic showing various Remote Technology job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Sr. Genesys CX Implementation Engineer

Appleton, WI • Remote

EDCi
IT Services • 51 - 200 employees
Learn more about EDCiexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

⬅ Back to Career Opportunities

Sr. Genesys CX Implementation Engineer

Location: Remote

EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin and the Midwest. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer.

The Sr. Genesy Engineer will have the responsibility for designing, configuring, developing, implementing and supporting Genesys technologies. The opportunity is will serve as a lead engineer on EDCi’s Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide “world class services” while maintaining the highest level of quality.

Associates of EDCi have the opportunity to engage in dynamic projects, leveraging the latest technologies. Our partnerships provide a unique opportunity for associates to continue to develop their professional skills. EDCi is an organization that takes pride in recognizing balance and the importance of family. If your interest is for challenging work in a comfortable work environment, look to EDCi.

When you join the EDCi team, you’ll receive many perks, such as:

  • Remote work from home
  • Paid holidays, vacation and sick time
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Casual dress
  • Funded training and certifications
  • Health, dental & vision insurance
  • 401K match

And much more!

RESPONSIBILITIES:

  • Acts as the Lead Engineer for Genesys implementation and upgrade projects
  • Preform project and support tasks for Genesys products and solutions
  • Responsible for design, configuration, implementation, and support of IVR/ACD scripts for Genesys Cloud Solutions
  • Contribute to the solution architectural design
  • Coordinate and write technical papers, articles, standard operating procedures and best practices
  • Perform in-depth analysis combining complex technical and business issues, sometimes involving fast-paced, business-critical, high profile problem solving.
  • Ability to balance both support and project work when applicable; able to meet support/project milestones
  • Collaborates with Technical Account Managers, Project Managers & Sales to delivery projects on-time and on-budget

PRIMARY /ESSENTIAL SKILLS AND QUALIFICATIONS:

  • 5+ years IP Telephony/VoIP experience is Required
  • Knowledge of VoIP equipment, implementations and support Required
  • 3+ years experience in Genesys Cloud CX (Purecloud) technology
  • Genesys Could CX certification is a plus
  • Knowledge of Media / Voice gateway knowledge Preferred
  • Knowledge of SIP Protocol implementation and support Preferred
  • BS preferred, Associate’s degree in IT related field Required
  • Excellent client service attitude and team focus
  • Understand best practices for a service organization
  • Development Skills/certifications as a plus are:
    • Java/Java Script
    • HTML
    • Rest WEB Services
    • Genesys Cloud CX API’s
    • Microsoft SQL Server
    • Web-services, 3rd party API’s

SECONDARY /OPTIONAL SKILLS AND QUALIFICATIONS:

  • 1+ years experience in network administration and support is a Plus
  • NET development or C# Experience is a Plus
  • Experience with Microsoft SQL Stored procedures is a Plus

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