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Sales Administrator - IT Solutions (Remote - California)

Full-Time, Part-Time, or Contract | Competitive Compensation + Performance Incentives

About GigaKOM

For more than 20 years, GigaKOM has delivered enterprise-level IT solutions to California K-12 school districts, higher education institutions, state and local government agencies, and commercial organizations. Through partnerships with leading distributors and technology providers, we deliver secure, scalable, and cost-effective infrastructure and technology solutions.

As GigaKOM continues to expand its client base and technology offerings, we are seeking a Sales Administrator - IT Solutions to support our sales operations, customer engagement, proposal coordination, and vendor management activities.

This role is ideal for an organized and proactive professional with strong administrative and communication skills who also has an interest or background in information technology and enterprise solutions.

Location

Remote - California

This is a fully remote position supporting internal sales operations and client activities across California.

Position Overview

The Sales Administrator - IT Solutions plays a critical operational role within the sales organization, ensuring smooth coordination between clients, vendors, Account Executives, and internal teams.

This position supports sales activities including:

• Proposal and bid coordination
• CRM and opportunity management
• Vendor pricing and order processing
• Customer communications and follow-up
• Sales operations and administrative support

The ideal candidate combines strong organizational abilities with a working knowledge of IT products, enterprise technologies, or technical sales environments.

This role offers opportunities for growth within technology sales, operations, and client engagement.

What You'll Do

Sales Operations & Administrative Support

• Support Account Executives and sales leadership with day-to-day operational activities
• Process leads, update opportunities, and maintain CRM records
• Coordinate schedules, appointments, and sales follow-ups
• Monitor communications, customer requests, and sales activity tracking
• Maintain organized records, documentation, and internal reporting

Proposal, Bid & Vendor Coordination

• Review bid postings, RFPs, RFQs, and customer requests
• Assist with preparation of:
  • Proposals
  • Bid responses
  • Customer correspondence
  • Pricing documentation
• Work with distributors and vendors on:
  • Product availability
  • Pricing requests
  • Quotes
  • Lead times
• Support sales teams during procurement and proposal processes

Customer & Partner Engagement

• Serve as a point of contact for customer and vendor communications
• Assist clients with:
  • Order inquiries
  • Returns
  • Delivery updates
  • Product information requests
• Coordinate internally with sales representatives to resolve customer needs
• Support relationship-building with clients, vendors, and partners

Order Processing & CRM Management

• Enter and process customer purchase orders into CRM systems
• Track order status and communicate expected delivery timelines
• Maintain accurate opportunity, pipeline, and account information
• Assist with reporting and sales activity tracking

Marketing & Sales Coordination

• Assist with coordination of marketing materials and sales campaigns
• Support webinars, partner events, and promotional activities
• Collaborate with sales and marketing teams on customer outreach initiatives

Professional Development & Industry Knowledge

• Continue developing knowledge of enterprise IT products and solutions
• Learn about:
  • Networking
  • Cloud solutions
  • Security technologies
  • Public sector procurement processes
• Participate in training, educational opportunities, and professional development initiatives

Qualifications

Required

• High School diploma required; Associate's or Bachelor's degree preferred
• Strong administrative, organizational, and multitasking skills
• Excellent written and verbal communication abilities
• Proficiency with:
  • Microsoft Office Suite
  • Excel
  • CRM systems
  • Database management tools
• Ability to manage multiple priorities in a fast-paced environment
• Detail-oriented, dependable, and highly organized
• Comfortable working independently in a remote environment

Preferred

• Previous experience in:
  • Technology sales
  • IT administration
  • Customer service
  • Sales operations
  • Procurement coordination
• Familiarity with enterprise IT technologies and terminology
• Experience working with:
  • Cisco
  • HPE Aruba
  • Networking or security products
• Experience supporting SLED (K-12, higher education, government) accounts is a plus

Core Competencies

• Sales administration and operational support
• CRM and opportunity management
• Proposal and bid coordination
• Vendor and distributor communication
• Customer service and relationship management
• Organization and attention to detail
• IT product and technology awareness
• Multitasking and time management
• Written and verbal communication
• Team collaboration and adaptability

Compensation & Structure

• Competitive compensation based on experience
• Flexible engagement options:
  • Full-time
  • Part-time
  • Contract
• Performance-based incentives where applicable
• Fully remote work environment
• Opportunity for career growth within technology sales and operations

Why Join GigaKOM?

• Established reputation in California's public sector and enterprise markets
• Strong partnerships with leading technology manufacturers and distributors
• Opportunity to grow within the IT and technology solutions industry
• Collaborative and fast-paced team environment
• Exposure to enterprise networking, cloud, and cybersecurity technologies
• Flexible structure with long-term growth opportunities

If you are an organized and motivated professional with strong administrative skills and an interest in technology solutions, we encourage you to apply and join GigaKOM's growing sales operations team.