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Remote Technical Support Jobs in Dallas, GA (NOW HIRING)

YO AI Labs

AI Consulting Expert - Remote

Atlanta, GA · Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Technical & Report Writing * Business Communication * Content Review & Editing * Data ...

Humana

Technical FinOps Analyst

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience supporting FinOps or cloud cost management practices across AWS, Azure, and/or GCP ... Limited Geography Remote - This is a remote position but located within a specific geography. Must ...

New

Humana

Technical FinOps Analyst

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience supporting FinOps or cloud cost management practices across AWS, Azure, and/or GCP ... Limited Geography Remote - This is a remote position but located within a specific geography. Must ...

Humana

Technical FinOps Analyst

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience supporting FinOps or cloud cost management practices across AWS, Azure, and/or GCP ... Limited Geography Remote - This is a remote position but located within a specific geography. Must ...

New

Switch

Technical Program Manager II

Lithia Springs, GA · On-site +1

$118K - $154K/yr

Technical Program Manager II As a Technical Program Manager II, you will lead the end-to-end ... remote, we offer the technology and support to keep teams connected and productive. * Career ...

The AES Group

Technical Architect

Atlanta, GA · Remote

$67.75 - $82/hr

Remote Let's create our future together at The AES Group! About The AES Group: The AES Group is a ... Design a target-state architecture that supports growth from 380+ users to 580+ users and beyond.

Switch

Technical Program Manager II

Lithia Springs, GA · On-site +1

$118K - $154K/yr

Technical Program Manager II As a Technical Program Manager II, you will lead the end-to-end ... remote, we offer the technology and support to keep teams connected and productive. * Career ...

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Showing results 21-40

All JobsTechnical Support JobsRemote Technical Support JobsRemote Technical Support Jobs in Dallas, GA

Remote Technical Support information

See Dallas, GA salary details

$13

$23

$40

How much do remote technical support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote technical support in Dallas, GA is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $25.62 per hour, depending on experience, location, and employer.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by remote technical support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What are the most commonly searched types of Technical Support jobs in Dallas, GA?

The most popular types of Technical Support jobs in Dallas, GA are:

What are popular job titles related to Remote Technical Support jobs in Dallas, GA?

For Remote Technical Support jobs in Dallas, GA, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support jobs in Dallas, GA look for?

The top searched job categories for Remote Technical Support jobs in Dallas, GA are:

What cities near Dallas, GA are hiring for Remote Technical Support jobs?

Cities near Dallas, GA with the most Remote Technical Support job openings:

Remote Technical Support jobs near you
Infographic showing various Remote Technical Support job openings in Dallas, GA as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Nights. Highlights an 100% Remote job distribution, with an average salary of $48,947 per year, or $23.5 per hour.

AI Consulting Expert - Remote

YO AI Labs

Atlanta, GA • Remote

$100 - $200/hr

Part-time

Posted 6 days ago

Job description

Job Title: AI Consulting Domain Remote

Job Type: Contractor (Part-Time)
Location: Remote

Job Overview

We are seeking experienced AI Consulting Domain Experts to contribute their consulting expertise to an innovative project focused on improving next-generation AI systems. In this role, you will evaluate, review, and refine AI-generated business content, helping enhance the quality, accuracy, and reasoning of AI outputs. No prior AI experience is required—your consulting expertise, analytical thinking, and communication skills are what matter most.

Key Responsibilities
  • Evaluate and refine AI-generated responses for accuracy, clarity, and alignment with business objectives.
  • Author, review, and enhance strategy reports, market analyses, business cases, executive summaries, and technical documentation.
  • Develop, refine, and evaluate prompts for AI models.
  • Conduct quality assurance and rubric-based evaluations of AI-generated outputs.
  • Annotate data, interpret findings, and perform fact-checking to ensure high-quality content.
  • Provide actionable feedback and recommendations to improve AI model performance.
  • Collaborate remotely with project teams to support continuous AI improvement.
Required Skills
  • Critical Thinking
  • Analytical Reasoning
  • Prompt Engineering
  • AI Output Evaluation
  • Quality Assurance
  • Technical & Report Writing
  • Business Communication
  • Content Review & Editing
  • Data Interpretation
  • Data Annotation
  • Fact Checking
  • Independent Research
  • Problem-Solving
  • Attention to Detail
Preferred Qualifications
  • 3+ years of experience in strategy consulting, management consulting, corporate strategy, business transformation, or operations.
  • Experience preparing strategy reports, business cases, market analyses, client presentations, or executive recommendations.
  • Strong professional writing, business communication, and technical editing skills.
  • Excellent critical thinking, analytical reasoning, and structured problem-solving abilities.
  • Bachelor's degree or equivalent professional experience required; an advanced degree (Master's, MBA, JD, or PhD) is a plus.
  • Candidates with strong academic or professional achievements are encouraged to apply