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Remote Technical Support Specialist Jobs in Rochester, MN

Remote Spanish Bilingual Customer Service

Rochester, MN ยท Remote

$15.75 - $19.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Understand and consider both the business and the technical needs of all customers with the goal of ... Perform data analysis, define and document business requirements, support translation to functional ...

AI Training Specialist - Physics

Rochester, MN ยท On-site +1

$80 - $150/hr

Remote (US, Canada, UK focused) micro1 is engaging Physics Experts (Postdoc / Junior professor) to ... Deliver structured feedback designed to support iterative enhancement of submitted work and project ...

Remote micro1 is engaging Physics Experts (PhD / Postdoc) to contribute deep scientific knowledge ... support if needed. * Demonstrated excellence in written technical communication, with a track ...

CAD Specialist I

Rochester, MN ยท Remote

$50K - $74K/yr

Technical College degree, Associates degree or equivalent and 2-4 years of experience. Software ... remote Compensation Range: $50,000.00 - $74,000.00 As an EEO/Affirmative Action Employer, all ...

Solution Architect-Rev Cycle-Remote

Rochester, MN ยท On-site +1

$61.50 - $81/hr

... support our priorities. * Technical Leadership & Design - Serve as a consultative architect who ... This position is a 100% remote work. Individual may live anywhere in the US. **This vacancy is not ...

Remote micro1 is engaging Microbiologists to contribute their scientific expertise to a unique ... Contribute to the study of the relationship between microorganisms and disease, supporting projects ...

Remote (US, Canada, UK focused) micro1 is engaging Physics Experts (Postdoc / Junior professor) to ... Deliver structured feedback designed to support iterative enhancement of submitted work and project ...

Showing results 21-40

Remote Technical Support Specialist information

See Rochester, MN salary details

$14

$27

$44

How much do remote technical support specialist jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote technical support specialist in Rochester, MN is $27.01, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $31.01 per hour, depending on experience, location, and employer.

What is a remote technical support specialist?

A Remote Technical Support Specialist provides technical assistance to customers or employees over the phone, via chat, email, or remote access tools. They diagnose and troubleshoot technical issues related to software, hardware, or network systems. Their role includes guiding users through problem resolution, escalating complex issues, and ensuring customer satisfaction. This position requires strong problem-solving skills, technical expertise, and effective communication in a remote work environment.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support Specialist, you need strong problem-solving abilities, technical troubleshooting expertise, and a solid understanding of computer systems and networking, typically backed by relevant certifications or an associate degree. Familiarity with remote desktop tools, ticketing systems (like Zendesk or ServiceNow), and knowledge base platforms is essential. Excellent communication skills, patience, and the ability to remain calm under pressure are key soft skills that enhance effectiveness in this role. These competencies ensure timely and clear resolution of technical issues, leading to high customer satisfaction and efficient remote support.

What are some common challenges faced by remote technical support specialists, and how can they overcome them?

Remote Technical Support Specialists often encounter difficulties such as troubleshooting issues without physical access to the user's device and communicating complex technical solutions in a clear, understandable way. Overcoming these challenges requires strong diagnostic skills, effective use of remote access tools, and the ability to ask precise questions to gather necessary information from clients. Building rapport with users and maintaining a patient, supportive demeanor helps to ease frustration and facilitates smoother problem resolution. Continual learning and staying updated on new technologies also play a crucial role in managing and overcoming technical challenges in a remote environment.

What are popular job titles related to Remote Technical Support Specialist jobs in Rochester, MN?

For Remote Technical Support Specialist jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Specialist jobs in Rochester, MN look for?

The top searched job categories for Remote Technical Support Specialist jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Remote Technical Support Specialist jobs?

Cities near Rochester, MN with the most Remote Technical Support Specialist job openings:

Infographic showing various Remote Technical Support Specialist job openings in Rochester, MN as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $56,187 per year, or $27 per hour.

Remote Spanish Bilingual Customer Service

Liveops

Rochester, MN โ€ข Remote

$15.75 - $19.75/hr

Contractor

Re-posted 6 days ago


Job description

Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away.

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business tailored to your strengths. 

As an Independent Contractor, you will:
  • Be your own boss
  • Choose when and to whom you provide support services
  • Set your own schedule
  • Provide a distraction-free home office
  • Provide your own home office equipment
  • Handle customer calls, assess needs, and solve problems
Requirements:
  • Strong verbal and written English and Spanish skills
  • At least 1 year of phone-based customer support experience
  • Computer skills, including navigating multiple systems and documenting call notes
  • Ability to sit for long periods
  • Patience and empathy
  • Ability to provide services pursuant to your contract independently
Compensation:
  • Submit invoices and receive payment for completed services pursuant to contract
  • Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
  • ICs are responsible for their own taxes and expenses
Application and Certification Process
To become an Independent Contractor the following are required:
  • Complete an application and pass a background check
  • Sign an Independent Contractor Agreement
  • Complete a W9 form and set up direct deposit
  • Complete program-specific certifications
Background Check Information

The backgroundโ€ฏcheck requires aโ€ฏnon-refundableโ€ฏ$35โ€ฏprocessing fee paid directly to the background check vendor.โ€ฏ 

View our background requirements
Computer requirements:
  • Some clients may require additional security measures and equipment
  • Wired internet connection
  • Android or Apple Phone
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)
Review the Liveops basic technology requirements
 
Hours:
  • Choose your own schedule by self-scheduling 30-minute blocks
  • Client hours of operation will vary
Apply now and become part of the Liveops Nationโ€”where flexibility meets opportunity

Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

 

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000