Remote Technical Support Specialist Jobs in Rochester, MN

The Dairy Technical Sales Specialist provides technical expertise and support within an assigned sales region, working directly with the sales team and customers. The specialist will work closely with multiple departments, including the Regional Sales Directors and Sales team, marketing, customer service, and R&D, to ensure the highest standards of technical excellence and customer satisfaction. Territory is the North Central Division (MN, Eastern SD, Northern IA)

Key Responsibilities:

Engages in technical support of direct selling activities (80%):

• Provides farmgate Sales support including nutritional and animal management consultations to drive growth aligned to business strategies. Partners with sales and key dealers to call on large accounts. Collaborates with Area Sales Manager and Sales Specialists to meet sales goals.
• Interfaces with industry associations, vendors, and competitors to stay informed about research, market trends, and industry developments.
• Gathers and analyzes technical market data to support strategic decision-making
• Creates content and delivers technical sales presentations at live events, VIP meetings, podcasts, expos, dealer/sales meetings, and conferences.

Collaborates with Marketing department to share expertise (10%):

• Influences and supports development and execution of marketing strategies and tactics
• Shares dairy technical expertise across the organization including editorial reviews and technical design and content of marketing materials.
• Helps translate product science into language that resonates with consumers.
• Responds to technical customer inquiries.

Collaborates with Research department to support service and new product launches (10%):

• Provides technical writing skills and knowledge for reports and recommendations.
• Provides technical insights to product applications and product development.

Qualifications:

• PhD with 5-9 years of experience preferred, Master's degree with 10+ years field experience
• Dairy industry acumen and ability to work effectively within diverse industry segments.
• Strong technical knowledge of species nutritional requirements and management.
• Excellent communication skills, including presentation and technical writing abilities.
• Experience providing customer-facing technical support and training.
• Ability to translate complex science into practical, customer-friendly applications.
• Collaborative approach with demonstrated ability to work across departments.

Additional Information:

• Travel up to 80% of the time. This role is remote and requires travel, living within the area is necessary.

Compensation
This is a sales role that is compensated with a target mix of base salary plus commission.

Base salary is dependent upon experience/tenure and generally ranges between: $114,000 - $140,000

Target bonus is: Thirty Thousand

In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).

Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.

Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.

Land O'Lakes does not use Automated Decision-Making Technology, as defined by California law, to substantially replace human decision-making or make significant decisions about applications for employment or contracting opportunities.