English-Spanish Bilingual Tier 2 Technical Support Representative Company: Callnovo Location ... Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ...
English-Spanish Bilingual Tier 2 Technical Support Representative Company: Callnovo Location ... Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ...
Remote Client Support Representative
Houston, TX · Remote
$15.75 - $20.75/hr
We are seeking a Remote Client Support Representative - Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers ...
Remote Client Support Representative
Houston, TX · Remote
$15.75 - $20.75/hr
We are seeking a Remote Client Support Representative - Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers ...
The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...
The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...
Customer Support Representative - CS
Houston, TX · Remote
$16.25 - $20.75/hr
High volume technical inbound/outbound call center environment providing end user phone support in ... Utilize remote desktop software along with end user to resolve issues using documented solutions.
Customer Support Representative - CS
Houston, TX · Remote
$16.25 - $20.75/hr
High volume technical inbound/outbound call center environment providing end user phone support in ... Utilize remote desktop software along with end user to resolve issues using documented solutions.
Customer Support Representative - CS
Houston, TX · Remote
$15.25 - $19.50/hr
High volume technical inbound/outbound call center environment providing end user phone support in ... Utilize remote desktop software along with end user to resolve issues using documented solutions.
Customer Support Representative - CS
Houston, TX · Remote
$15.25 - $19.50/hr
High volume technical inbound/outbound call center environment providing end user phone support in ... Utilize remote desktop software along with end user to resolve issues using documented solutions.
Technical Support Engineer
Houston, TX · On-site +1
$56K - $115K/yr
Salary Range: $56,600.00 - $115,000.00 This pay range represents the minimum and maximum ... remote. The working arrangement for this position will be confirmed during the hiring process.
Technical Support Engineer
Houston, TX · On-site +1
$56K - $115K/yr
Salary Range: $56,600.00 - $115,000.00 This pay range represents the minimum and maximum ... remote. The working arrangement for this position will be confirmed during the hiring process.
Customer Support Representative - CS
Houston, TX · Remote
$14.50 - $19.50/hr
High volume technical inbound/outbound call center environment providing end user phone support in ... Utilize remote desktop software along with end user to resolve issues using documented solutions.
Customer Support Representative - CS
Houston, TX · Remote
$14.50 - $19.50/hr
High volume technical inbound/outbound call center environment providing end user phone support in ... Utilize remote desktop software along with end user to resolve issues using documented solutions.
Customer Support Representative - CS
Houston, TX · Remote
$15.25 - $20.75/hr
High volume technical inbound/outbound call center environment providing end user phone support in ... Utilize remote desktop software along with end user to resolve issues using documented solutions.
Customer Support Representative - CS
Houston, TX · Remote
$15.25 - $20.75/hr
High volume technical inbound/outbound call center environment providing end user phone support in ... Utilize remote desktop software along with end user to resolve issues using documented solutions.
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Healthcare Support Representative -- Independent Contractor Location: Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms. Join a network of self-employed ...
Remote Customer Support Represemtative
Houston, TX · Remote
$16.25 - $20.75/hr
Remote Customer Support Representative OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil ...
Remote Customer Support Represemtative
Houston, TX · Remote
$16.25 - $20.75/hr
Remote Customer Support Representative OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil ...
Remote Technical Support Representative information
See Spring, TX salary details
$10.70 - $12.31
3% of jobs
$12.31 - $13.92
8% of jobs
$15.45 is the 25th percentile. Wages below this are outliers.
$13.92 - $15.54
15% of jobs
$15.54 - $17.15
20% of jobs
The median wage is $17.47 / hr.
$17.15 - $18.77
19% of jobs
$20.18 is the 75th percentile. Wages above this are outliers.
$18.77 - $20.38
11% of jobs
$20.38 - $21.99
8% of jobs
$21.99 - $23.61
8% of jobs
$23.61 - $25.22
3% of jobs
$25.22 - $26.84
3% of jobs
$26.84 - $28.45
2% of jobs
$10
$18
$28
How much do remote technical support representative jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for remote technical support representative in Spring, TX is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.39 per hour, depending on experience, location, and employer.
What is a remote technical support representative?
Remote Technical Support Representatives are professionals who assist customers with technical issues related to products or services, typically via phone, email, or online chat from a remote location. They troubleshoot problems, provide guidance, and resolve issues to ensure customer satisfaction. Their responsibilities often include diagnosing software or hardware problems, walking customers through solutions, and escalating complex issues when necessary. Working remotely allows them to help customers from anywhere, offering flexibility for both the representative and the employer.
How do remote technical support representatives manage communication and troubleshooting when assisting customers with complex technical issues?
Remote Technical Support Representatives rely heavily on clear, efficient communication tools such as phone calls, live chat, and remote desktop software to assist customers. When dealing with complex technical issues, they often use screen sharing or step-by-step guidance to walk customers through problem-solving processes. Strong documentation and escalation protocols are also standard, allowing representatives to involve specialized teams if needed. Collaboration with colleagues, knowledge base resources, and regular training help ensure accurate and timely resolutions.
What are the key skills and qualifications needed to thrive as a remote technical support representative, and why are they important?
To thrive as a Remote Technical Support Representative, you need strong troubleshooting skills, technical knowledge of computer systems or software, and at least a high school diploma or relevant certification. Familiarity with help desk software, remote desktop tools, ticketing systems, and sometimes specific product certifications is typically required. Excellent communication, patience, and problem-solving abilities are standout soft skills in this role. These skills ensure swift issue resolution, customer satisfaction, and efficient support delivery in a remote work environment.
What is the difference between Remote Technical Support Representative vs Customer Service Representative?
| Aspect | Remote Technical Support Representative | Customer Service Representative |
|---|---|---|
| Required Credentials | Technical certifications often preferred (e.g., CompTIA, Microsoft) | Customer service or communication skills, sometimes certifications in customer relations |
| Work Environment | Remote, technical support tools, troubleshooting software | Remote or in-office, call centers, customer interaction platforms |
| Employer & Industry | IT, tech companies, software providers | Retail, telecom, service industries |
| Common Search/Comparison | Yes | Yes |
The main difference between a Remote Technical Support Representative and a Customer Service Representative lies in their focus and skill set. Technical support roles require technical knowledge and troubleshooting skills, often with certifications, while customer service roles emphasize communication and problem-solving for general inquiries. Both roles are typically remote and serve different industry needs, but they share common customer interaction functions.
What cities near Spring, TX are hiring for Remote Technical Support Representative jobs?
Cities near Spring, TX with the most Remote Technical Support Representative job openings:
English-Spanish Bilingual Tier 2 Technical Support Representative
Houston, TX • Remote
Fuku
 • Food Services and Drinking Places • 51 - 200 employees51 - 200 employees
Full-time
Re-posted 10 days ago
Job description
Job Title:
English-Spanish Bilingual Tier 2 Technical Support Representative
Company:
Callnovo
Location:
Remote / Freelancer Contract
This posting is city-anchored for job board distribution, but candidates may work remotely if they are legally able to provide freelance services from their location.
Employment Type:
Freelancer Contract
Working Hours:
- 3:00 PM - 12:00 AM Central European Time
- 5 days per week
- Weekend rotation may be required
Market Served:
English and Spanish-speaking customers
Industry:
Customer Support / Technical Support / Call Center Services
Job Overview:
Callnovo is seeking an English-Spanish Bilingual Tier 2 Technical Support Representative to deliver customer service and technical issue resolution for an international client. This position is ideal for candidates with strong spoken and written English and Spanish skills, solid troubleshooting abilities, and experience handling customer escalations.
Key Responsibilities:
- Provide Tier 2 customer and technical support in both English and Spanish.
- Troubleshoot product, account, and service issues, guiding customers to resolution.
- Accurately escalate complex cases with clear notes and supporting details.
- Maintain professional communication across email, phone, chat, or ticketing channels.
- Follow client workflows, quality standards, and data privacy requirements.
Requirements:
- Proficiency in both English and Spanish; must be comfortable supporting customers professionally in both languages.
- Prior experience in customer support, call center, help desk, or technical support.
- Ability to work 3:00 PM - 12:00 AM Central European Time, 5 days per week, including possible weekend rotation.
- Reliable internet connection, quiet work environment, and ability to work independently as a freelancer.
- Strong problem-solving skills, attention to detail, and clear written communication.
Preferred Qualifications:
- Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support.
- Familiarity with CRM, ticketing systems, remote troubleshooting, and escalation workflows.
How to Apply:
Please submit your resume through this posting. Qualified candidates may be invited to complete registration through Callnovo's application page: https://assess.herodash.ai/jobs/147. No separate assessment is required at this stage.
About Fuku
Sourced by ZipRecruiter
Industry
Food services and drinking places
Company size
51 - 200 Employees
Headquarters location
New York, NY, US
Year founded
2015