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Remote Technical Support Manager Jobs in Miami, FL

Miratech

Technical Project Manager, Telecom

Miami, FL · On-site +1

Today, we support digital transformation for some of the world's largest enterprises. By partnering ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

Alorica

Solution Development Architect

Hialeah, FL · Remote

$57 - $75.25/hr

Remote Employment Type : Full Time ABOUT US At Alorica, we only do one thing - make lives better ... Work in conjunction with Sales, Development, Technical Support, Client Technology Managers ...

Alorica

Solution Development Architect

Hialeah, FL · On-site +1

$57 - $75.25/hr

Remote Employment Type : Full Time ABOUT US At Alorica, we only do one thing - make lives better ... Work in conjunction with Sales, Development, Technical Support, Client Technology Managers ...

Danaher

Channel Sales Manager

Miami, FL · Remote

$145K/yr

The Channel Sales Manager is a leadership role to manage and optimize the partnership and ... remote product demonstrations, and ongoing technical support that enhances customer satisfaction ...

ITrade STEM

Cyber Security Intern

Fort Lauderdale, FL · Remote

... technical knowledge in secure certificate management with strong client service skills to support ... Remote work flexibility This position requires ability to work in the United States without ...

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All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Miami, FL

Remote Technical Support Manager information

See Miami, FL salary details

$28.2K

$82.2K

$141.1K

How much do remote technical support manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote technical support manager in Miami, FL is $82,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,200.00 and $99,500.00 per year, depending on experience, location, and employer.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are popular job titles related to Remote Technical Support Manager jobs in Miami, FL?

For Remote Technical Support Manager jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Miami, FL look for?

The top searched job categories for Remote Technical Support Manager jobs in Miami, FL are:

What cities near Miami, FL are hiring for Remote Technical Support Manager jobs?

Cities near Miami, FL with the most Remote Technical Support Manager job openings:

Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Miami, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $82,171 per year, or $39.5 per hour.

Sr. Technical Recruiter (Remote)

Sustainable Talent

Miami, FL • Remote

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Sr. Technical/Software Recruiter

Join Sustainable Talent as a Senior Technical Recruiter supporting our automotive supplier and manufacturing client. This is an exciting opportunity to bring your deep technical, engineering, and design expertise together with strong recruiting skills to help shape a sustainable, people-focused talent strategy.

We offer competitive pay, benefits, PTO, and a collaborative culture that values professional growth, innovation, and partnership.

What You'll Do

  • Lead the end-to-end recruitment lifecycle, from intake through offer, across a range of corporate, professional, and manufacturing functions.
  • Manage a dynamic requisition load of 25–30 roles simultaneously, ensuring timely delivery and high-quality candidate experience.
  • Partner closely with Hiring Managers to understand workforce plans, align recruiting strategies, and drive equitable, compliant hiring outcomes.
  • Act as a utility player, seamlessly jumping between technical, sales, and marketing roles as business needs evolve.
  • Build diverse talent pipelines through proactive sourcing, networking, and community engagement initiatives.
  • Develop and deliver data-driven talent insights, supporting HR and business leaders with market trends, hiring metrics, and workforce planning input.
  • Ensure an exceptional candidate experience that reflects the client's employer brand and values.
  • Collaborate on HR initiatives such as onboarding, workforce development, retention programs, and DE&I goals.
  • Manage and maintain candidate and requisition data across multiple systems (e.g., Eightfold, Oracle, internal ATS).
  • Lead or participate in job fairs, university relations, and on-site hiring events to attract and convert top talent.
  • Serve as a subject matter expert on recruiting compliance, process efficiency, and best practices within HR frameworks.

Requirements You Bring

  • Bachelor's Degree or equivalent experience
  • 5+ years of full-cycle recruiting experience, with strong exposure to technical, IT, or high-volume manufacturing environments.
  • Demonstrated success handling 25–30 active requisitions across multiple disciplines.
  • Experience recruiting for design, technical, software, automotive, engineering, talent preferred.
  • Proven ability to act as an influencer and trusted partner to hiring leaders, with a strong bias for action and results.
  • Known as a dedicated collaborator who thrives in team environments and possesses an innate curiosity to learn and improve.
  • Demonstrated success partnering with business leadership to develop and execute strategic recruiting initiatives.
  • Strong understanding of compliance, reporting, metrics, and data-driven recruiting practices.
  • Exceptional relationship-building, communication, and consultative skills.
  • Proficiency with Microsoft Office Suite (Excel, PowerPoint) for reporting and presentations.
  • Ability to operate independently while staying connected to team goals and organizational strategy.
  • Passion for sustainable workforce development and long-term talent solutions.

About Sustainable Talent

Sustainable Talent is a WBENC-certified, women-owned HR and Talent Consulting firm. We partner with respected companies—including NVIDIA, Amazon, MongoDB, and more—to deliver flexible workforce solutions that balance speed, compliance, and culture.

We are an equal opportunity employer and welcome applicants of all backgrounds, including women, minorities, individuals with disabilities, and veterans.

Apply