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Remote Technical Support Analyst Remote Jobs in Suffolk, VA

Adroit Partners

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Oracle Technical Product Analyst - 100% Remote

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$30 - $35/hr

Oracle Technical Product Analyst Location: 100% Remote At this time, No 3rd parties or C2C will be ... Support Agile product delivery by partnering with Product Owners and TPMs to manage backlogs, Azure ...

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Market analysis: Proficiency in gathering and analyzing market intelligence. * Communication: Strong written and verbal communication skills, including interacting regularly with the external market ...

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We're looking for a proactive and customer-focused Remote Support Specialist to join our growing team. If you enjoy helping people, solving problems, and providing outstanding customer service, we'd ...

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See Suffolk, VA salary details

$14

$26

$41

How much do remote technical support analyst remote jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote technical support analyst remote in Suffolk, VA is $26.20, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $29.71 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

What are popular job titles related to Remote Technical Support Analyst Remote jobs in Suffolk, VA?

For Remote Technical Support Analyst Remote jobs in Suffolk, VA, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Analyst Remote jobs in Suffolk, VA look for?

The top searched job categories for Remote Technical Support Analyst Remote jobs in Suffolk, VA are:

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Cities near Suffolk, VA with the most Remote Technical Support Analyst Remote job openings:

Remote Technical Support Analyst Remote jobs near you

Senior Business System Analyst - Remote

Sentara Healthcare

Norfolk, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Sentara Health rating

6.7

Company rating: 6.7 out of 10

Based on 412 frontline employees who took The Breakroom Quiz

531st of 887 rated healthcare providers

Job description

City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara is hiring a Senior Business Systems Analyst!
This position is fully remote.
Overview
Position is responsible for support, enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-scale projects; develops project plans and timelines and coordination of project resources.
Description
Incumbent will identify opportunities to leverage technologies in areas that improve and enhance the business practices by designing and implementing application/product enhancements. Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technology functionality to operational processes. Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modeling technique to elicit requirements. Develop detailed test cases, execute them, and share results with business and tech managers for approval. Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements. Performs longer term analysis and design of systems and hardware to maintain the production environments. Synthesize requirements and develop recommendations that best meet the objectives of the business. Works on project teams that are developing or modifying very complex information systems.
Education
  • Bachelor's degree preferably in a field such as Computer Science, Business, Technical, Education, Information Systems, Finance, Business Administration, Accounting, Engineering, Information Technology (Required) or

  • Candidates without a bachelor's degree with 6 or more years of relevant experience may be considered.

Experience:
  • 4 years of relevant experience (Required)
  • Advanced SQL experience (Required)
  • Experience with EDI-834 files (Required)
  • Experience working with QNXT and/or Facets is nice to have
  • Member enrollment experience is a plus.
  • Experience with Clarity - ID card-related configuration and member eligibility processes is a plus
  • Experience with Medicaid, commercial health plans, and marketplace coverage is a plus.
  • Proficiency in SQL, HTML, and CSS (Preferred)

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: 69,876 - 116,438. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities
Talroo-IT
Keywords: Member enrollment, EDI-834, ID card configuration, member eligibility, QNXT, Facets, SQL, reporting, queries, enrollment, Medicaid, commercial, health plans, Clarity
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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