New York, NY · Remote
$13 - $14/hr
Job Title: Call Center Representative (Technical Support) Location: Remote Duration: 6 Months ... Basic business and analytical problem-solving skills. Clear written and verbal communication skills.
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New York, NY · Remote
$13 - $14/hr
Job Title: Call Center Representative (Technical Support) Location: Remote Duration: 6 Months ... Basic business and analytical problem-solving skills. Clear written and verbal communication skills.
A real estate services firm in New York City has a great Remote opportunity awaiting a new Data ... Technical experience in Software Development, Machine Learning or Statistical Analysis, Data ...
A real estate services firm in New York City has a great Remote opportunity awaiting a new Data ... Technical experience in Software Development, Machine Learning or Statistical Analysis, Data ...
New York, NY · Remote
$90 - $130/hr
This role combines functional-technical integration, application support, and PeopleSoft ... Analyst Hands-on experience supporting production PeopleSoft environments Strong initiative ...
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New York, NY · Remote
$90 - $130/hr
This role combines functional-technical integration, application support, and PeopleSoft ... Analyst Hands-on experience supporting production PeopleSoft environments Strong initiative ...
Aid team supporting Automation maturity efforts * Assist with researching Security platform systems ... Ability to build strong partnerships and to work collaboratively with all business and technical ...
Aid team supporting Automation maturity efforts * Assist with researching Security platform systems ... Ability to build strong partnerships and to work collaboratively with all business and technical ...
New York, NY · On-site +1
This remote-based position involves frequent travel (up to 70%) to customer sites nationwide, with ... Contribute to product improvement initiatives through structured feedback, failure analysis, and ...
New York, NY · On-site +1
This remote-based position involves frequent travel (up to 70%) to customer sites nationwide, with ... Contribute to product improvement initiatives through structured feedback, failure analysis, and ...
New York, NY · Remote
$95K - $105K/yr
... Remote Position Position ... Technical Service Manager Salary: $95K/yr - $105K/yr Lead technical support for water/solvent inks ...
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New York, NY · Remote
$95K - $105K/yr
... Remote Position Position ... Technical Service Manager Salary: $95K/yr - $105K/yr Lead technical support for water/solvent inks ...
New York, NY · Remote
Data Analyst Location: Remote Top Skills: * Python * Tableu * SQL Strong * AWS Job Requirement: * * Need to have experience with Data sets to do: * Gain customer insights (segmentation and ...
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New York, NY · Remote
Data Analyst Location: Remote Top Skills: * Python * Tableu * SQL Strong * AWS Job Requirement: * * Need to have experience with Data sets to do: * Gain customer insights (segmentation and ...
Valhalla, NY · Remote
$75K - $80K/yr
... resolve technical issues related to NextGen EHR functionality. * Investigate and analyze system ... remote go-live support. Collaboration: * Collaborate with internal teams, including IT, clinical ...
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Valhalla, NY · Remote
$75K - $80K/yr
... resolve technical issues related to NextGen EHR functionality. * Investigate and analyze system ... remote go-live support. Collaboration: * Collaborate with internal teams, including IT, clinical ...
Valhalla, NY · Remote
$75K - $80K/yr
Diagnose and resolve technical issues related to NextGen EHR functionality. Investigate and analyze ... remote go-live support. Collaboration: Collaborate with internal teams, including IT, clinical ...
Valhalla, NY · Remote
$75K - $80K/yr
Diagnose and resolve technical issues related to NextGen EHR functionality. Investigate and analyze ... remote go-live support. Collaboration: Collaborate with internal teams, including IT, clinical ...
... technical support for customers as assigned in a timely and professional manner Interpret circuit diagrams and layout drawings for installation and/or troubleshooting purposes Program and ...
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... technical support for customers as assigned in a timely and professional manner Interpret circuit diagrams and layout drawings for installation and/or troubleshooting purposes Program and ...
New York, NY · On-site +1
Report on customer data to support Sales team and inventory data to support Product team * Analyse ... Flexible and hybrid working environment including tailored hours, remote working, career breaks ...
New York, NY · On-site +1
Report on customer data to support Sales team and inventory data to support Product team * Analyse ... Flexible and hybrid working environment including tailored hours, remote working, career breaks ...
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer ... Ability to analyze application and system logs to identify root cause * Experience working with ...
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Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer ... Ability to analyze application and system logs to identify root cause * Experience working with ...
Remote Job Overview We are seeking experienced Data Privacy Analysts to support a data privacy and AI training project focused on protecting sensitive information. In this role, you will review ...
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Remote Job Overview We are seeking experienced Data Privacy Analysts to support a data privacy and AI training project focused on protecting sensitive information. In this role, you will review ...
Lead post-incident root cause analyses (RCAs). * Mentorship & Team Elevation: Serve as a technical mentor to junior and mid-level Technical Support Engineers, creating internal training materials and ...
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Lead post-incident root cause analyses (RCAs). * Mentorship & Team Elevation: Serve as a technical mentor to junior and mid-level Technical Support Engineers, creating internal training materials and ...
About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our ... Ability to write SQL queries to retrieve and analyze data from internal databases. * Polyglot:
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About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our ... Ability to write SQL queries to retrieve and analyze data from internal databases. * Polyglot:
Rockleigh, NJ · On-site +1
$77K - $110K/yr
Handle escalated Technical Support cases * Provide remote assistance and on-site support to Crestron's dealers and customers while working to resolve technical issues that cannot be efficiently ...
Rockleigh, NJ · On-site +1
$77K - $110K/yr
Handle escalated Technical Support cases * Provide remote assistance and on-site support to Crestron's dealers and customers while working to resolve technical issues that cannot be efficiently ...
You may participate in the company group medical insurance plan Pan-Portfolio Strategy & Support ... delivery to time and quality Technical Skills Proven fluency with use of soft skills and ...
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You may participate in the company group medical insurance plan Pan-Portfolio Strategy & Support ... delivery to time and quality Technical Skills Proven fluency with use of soft skills and ...
New York, NY · Remote
$53.50 - $69/hr
Analyze and interpret existing COBOL codebases, workflows, and business logic. * Develop clear and ... Annotate COBOL scripts and technical content to support the development of high-quality AI training ...
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New York, NY · Remote
$53.50 - $69/hr
Analyze and interpret existing COBOL codebases, workflows, and business logic. * Develop clear and ... Annotate COBOL scripts and technical content to support the development of high-quality AI training ...
New York, NY · Remote
$100 - $150/hr
Analyze and interpret existing COBOL codebases, workflows, and business logic. * Develop clear and ... Annotate COBOL scripts and technical content to support the development of high-quality AI training ...
Quick apply
New York, NY · Remote
$100 - $150/hr
Analyze and interpret existing COBOL codebases, workflows, and business logic. * Develop clear and ... Annotate COBOL scripts and technical content to support the development of high-quality AI training ...
New York, NY · On-site +1
$90 - $130/hr
This role combines functional-technical integration, application support, and PeopleSoft ... Analyst Hands-on experience supporting production PeopleSoft environments Strong initiative ...
New York, NY · On-site +1
$90 - $130/hr
This role combines functional-technical integration, application support, and PeopleSoft ... Analyst Hands-on experience supporting production PeopleSoft environments Strong initiative ...
$16.40 - $19.13
9% of jobs
$19.13 - $21.86
12% of jobs
$22.63 is the 25th percentile. Wages below this are outliers.
$21.86 - $24.58
16% of jobs
The median wage is $26.59 / hr.
$24.58 - $27.31
18% of jobs
$27.31 - $30.04
12% of jobs
$32.15 is the 75th percentile. Wages above this are outliers.
$30.04 - $32.76
11% of jobs
$32.76 - $35.49
10% of jobs
$35.49 - $38.21
6% of jobs
$38.21 - $40.94
3% of jobs
$40.94 - $43.67
1% of jobs
$43.67 - $46.39
2% of jobs
$16
$29
$46
| Aspect | Remote Technical Support Analyst Remote | Remote Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically certifications like CompTIA A+ or Network+; technical knowledge | Customer service skills; may have certifications like HDI or ITIL |
| Work Environment | Technical troubleshooting, remote access tools, diagnostic software | Customer communication, issue resolution via chat, email, or phone |
| Employer & Industry Usage | IT companies, tech support firms, software providers | Retail, telecom, e-commerce, service industries |
While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.
For Remote Technical Support Analyst Remote jobs in Stamford, CT, the most frequently searched job titles are:
The top searched job categories for Remote Technical Support Analyst Remote jobs in Stamford, CT are:
$13 - $14/hr
Contractor
Medical, Dental, Vision
Posted 12 days ago
BCforward is currently seeking a highly motivated Call Center Representative for an opportunity!
Job Title: Call Center Representative (Technical Support)
Location: Remote
Duration: 6 Months (Possibility of Extension)
Anticipated Start Date: ASAP
(Please note this is the target date and is subject to change. BCforward will send the official notice ahead of the confirmed start date.)
Job Type: Contract
Pay Rate: $14/hr
(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Work Schedule:
Must be available to work Monday through Friday, with shifts ranging between 6:00 a.m. and 9:00 p.m. Central Time.
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking a Call Center Representative to join our team. The ideal candidate will have experience in customer service, call handling, and help desk software and a proven ability to resolve basic inquiries, document interactions, and route requests accurately.
Responsibilities:
Answer telephones and respond to basic customer questions using established methods provided in training. Forward calls to appropriate personnel as needed.
Record calls in account history with inquiry results and initiate required confirmations.
Process customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.
Use help desk software and telephone technology to log, track, and resolve tickets per procedure.
Required Skills & Qualifications:
High school diploma or G.E.D.
One or more years of customer service or other telephone experience.
Experience working with organizational functions and personnel.
Proficiency with computer software and telephone technology.
Skilled in the use of help desk software, including experience with a Technical Help Desk.
Preferred Skills:
Basic business and analytical problem-solving skills.
Clear written and verbal communication skills.
Ability to follow oral and written directions.
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
Sourced by ZipRecruiter
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
It services
5,001 - 10,000 Employees
Indianapolis, IN, US
1998
