ZipRecruiter

Log In

2

Remote Technical Support Analyst Remote Jobs in Calmar, IA

next page

Showing results 1-20

All JobsTechnical Support Analyst JobsRemote Technical Support Analyst Remote JobsRemote Technical Support Analyst Remote Jobs in Calmar, IA

Remote Technical Support Analyst Remote information

See Calmar, IA salary details

$14

$26

$41

How much do remote technical support analyst remote jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote technical support analyst remote in Calmar, IA is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $29.95 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

Can I work remotely as a remote technical support analyst?

Yes, remote technical support analyst positions are commonly available and typically involve providing technical assistance via phone, chat, or email. These roles often require familiarity with remote support tools, troubleshooting skills, and sometimes certifications like CompTIA or Microsoft, making remote work feasible for qualified candidates.

What cities near Calmar, IA are hiring for Remote Technical Support Analyst Remote jobs?

Cities near Calmar, IA with the most Remote Technical Support Analyst Remote job openings:

Remote Technical Support Analyst Remote jobs near you
Infographic showing various Remote Technical Support Analyst Remote job openings in Calmar, IA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,874 per year, or $26.4 per hour.

Data Processor I (Remote)

Decorah, IA • Remote

Neumo Holdings LLC
See more jobs at Neumo Holdings LLCexternal

Full-time

Posted 17 days ago

Job description

Job Summary: 

The primary focus of this role will be indexing & verifying documents for various customer accounts, ensuring that all documents are processed on time and meet the highest quality standards. Prerequisites required for this role are an existing knowledge of land records, proofreading skills to interpret legal documents and extract the pertinent info, attention to detail, fast typing skills, as well as computer competency. This is a fully remote position with a reasonable amount of flexibility in terms of scheduling. From time to time, you may be asked to help support other projects if indexing work is completed, these other tasks include things like document QC and image tagging.

Essential Duties and Responsibilities: 

  • Index or verify documents efficiently and accurately, ensuring high-quality standards.
  • Switch between various customer contracts without getting the guidelines mixed up- each customer account is unique.
  • Work closely with your team lead or manager to ensure timely execution and completion of assigned tasks, asking questions and seeking guidance as needed.
  • Other duties and responsibilities as assigned by management.

Key Performance Indicators (KPIs): 

  • On-Time Completion: Complete 100% of indexing projects within the agreed timelines, maintaining a doc/hr quota.
  • Quality of Work: Ensure typed data meets company standards with less than a 2% error rate in document indexing/verification.
  • Customer Satisfaction: Achieve positive customer feedback and correct any indexing errors relayed from our customers.
  • Inventory Accuracy: Maintain 100% accuracy in any reporting or logs of work completed.


Education and Experience: 

  • High School diploma or equivalent required.
  • 2 years' experience indexing land records or comparable skillset required


Knowledge, Skills, and Abilities: 

  • Strong ability to use computers and learn new software and interfaces.
  • Working knowledge of land records and how to interpret legal documents for indexing.
  • Strong written communication and ability to collaborate with a remote team.
  • Ability to troubleshoot technical issues and think critically to solve problems.
  • Excellent organizational skills to manage multiple projects and deadlines effectively.
  • Detail-oriented with a commitment to maintaining high-quality standards.
  • Basic understanding of digital imaging concepts preferred (file types, resolution, aspect ratio, etc.).


 Work Environment: 

  • The role is fully remote, and you are responsible for maintaining a proper workspace free from distraction and with access to high-speed internet.
  • Occasional video or audio calls will be required, but most of your communication with leads and teammates will be via email.


 Physical Demands:

  • Must be able to remain seated for extended periods.
  • Regular use of a computer and other office machinery, such as printers and copy machines.
  • Occasional movement around the office.
  • Frequent communication via telephone or video


Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.