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Remote Technical Support Agent Jobs in Utah (NOW HIRING)

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Technical SEO Team Lead

Lehi, UT · On-site +1

$80K - $85K/yr

Help the team adopt better AI-supported workflows in technical SEO. Leadership and People ... This position can be remote, hybrid or in-office depending on candidate preference and location.

Imh

Service Desk Agent Associate

Murray, UT · On-site +1

$20.14 - $30.87/hr

Requires additional support and/or training to become fully proficient. Work is normally overseen ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

New

Bendixen Life Group

Remote Insurance Agent

Salt Lake City, UT · On-site +1

$99K - $128K/yr

Whether you are already licensed or exploring a new career path, we provide the training, mentorship, tools, and support to help you succeed. This is a remote, commission-based opportunity with ...

RainFocus

Client Care Analyst (Remote)

Orem, UT · On-site +1

The Client Care Analyst is a frontline support engineer and provides technical assistance to our ... Leveraging of Online Help Center content Location This remote role can be located anywhere in the ...

GoEngineer

CATIA Technical Trainer

Midvale, UT · On-site +1

$78K - $83K/yr

This is a full-time, remote, U.S.A. -based role with approximately 25% travel. Your key ... Provide technical guidance and support for CATIA V5, 3DEXPERIENCE CATIA, CATIA-developed tools, and ...

Fervo Energy

GIS Developer

Salt Lake City, UT · Remote

... technical support to field users on mobile GIS applications. * Test and validate mobile workflows in offline and low-connectivity environments representative of Fervo's remote project sites. Platform ...

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Remote Technical Support Agent information

What is a remote technical support agent?

Remote Technical Support Agents are professionals who assist customers or employees with technical issues related to software, hardware, networks, or other technology, all while working from a remote location. They communicate with users via phone, email, or chat to diagnose problems, provide troubleshooting steps, and resolve technical issues. These agents often work for IT service providers, software companies, or large organizations and may support a variety of devices and systems. Their role is crucial for maintaining productivity and minimizing downtime by offering timely support from anywhere.

How do remote technical support agents typically collaborate with other teams to resolve complex customer issues?

Remote Technical Support Agents often work closely with engineering, product, and quality assurance teams to resolve complex or escalated issues that go beyond standard troubleshooting. Regular virtual meetings, ticket escalation systems, and internal chat platforms are commonly used to facilitate communication and share critical information. This collaborative approach ensures that customer concerns are addressed efficiently and that feedback from support interactions can help improve products and services. Building strong relationships and clear communication channels with cross-functional teams is key to success in this role.

What are the key skills and qualifications needed to thrive as a remote technical support agent, and why are they important?

To thrive as a Remote Technical Support Agent, you need strong troubleshooting abilities, a solid understanding of computer systems and networking, and often a relevant IT certification or prior help desk experience. Familiarity with ticketing systems, remote desktop tools, and communication platforms like Zendesk or TeamViewer is typically required. Excellent verbal communication, patience, and problem-solving skills help agents effectively assist users and manage challenging situations remotely. These skills ensure timely issue resolution, customer satisfaction, and efficient remote support operations.

What cities in Utah are hiring for Remote Technical Support Agent jobs?

Cities in Utah with the most Remote Technical Support Agent job openings:

Remote Insurance Agent (Licensed or Unlicensed)

Lehi, UT • On-site, Remote

Dinwiddie Agency
See more jobs at Dinwiddie Agencyexternal

$30K - $160K/yr

Full-time

Posted 23 days ago

Job description

Commission-Based | Flexible Schedule | Training Provided

The Dinwiddie Agency is expanding and looking to partner with motivated, self-directed individuals who want control over their income and schedule.

This is not an hourly job and not a “get rich quick” opportunity. It is a structured, performance-based role for people willing to take action.

What Makes This Different:

  • A proven, clear, and fast-start system (no guessing how to begin)
  • Lead options available (no cold prospecting required)
  • Mentorship based on action, not micromanagement
  • Two growth paths: producer or specialist
  • 100% remote — work from anywhere

If you take initiative, you’ll be supported. If you don’t, no one will chase you.

What You’ll Do:

  • Speak with individuals who have requested life insurance information
  • Help clients understand insurance and financial protection options
  • Run virtual appointments on your own schedule
  • Build repeatable sales and communication skills

No prior insurance experience required.

Licensing support is available for unlicensed applicants.

This Is a Good Fit If You:

  • Are comfortable with commissions only-based income
  • Want flexibility and accountability
  • Prefer clear expectations over hype
  • Are willing to take action before feeling “ready”

To learn more visit www.dinwiddie-agency.org

This role is not for everyone — and that’s intentional. We’re building with people who want real ownership and long-term growth.

No agent’s success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.

By submitting this form, you agree to recurring contact from Symmetry Financial Group LLC and its affiliated companies under common control and their insurance agents via text & live, automated, A.I., or prerecorded calls, including for marketing or recruiting purposes. Consent not a condition of purchase.

Apply