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Remote Technical Program Manager Jobs in Owasso, OK

pregis

Technical Support Specialist

Tulsa, OK · Remote

Job Title: Technical Support Specialist Summary of Job The Technical Support Specialist is ... Management platforms and digital workflows. Preferred * Experience with telemetry, remote ...

New

Best Buddies Int. Inc

Lead, Program Manager

Tulsa, OK · Remote

$45K - $48K/yr

Lead, Program Manager Department: State Operations and Programs Reports to: Deputy Director, Programs Salary Range: $45,000-$48,000 Position Overview: The primary responsibility of the Program ...

Aerotek

Refrigeration Service Technician

Pryor, OK · Remote

$60K - $95K/yr

... Remote-Based | Strong Bonus Programs If you're an experienced HVAC/R technician who wants high ... Provide technical support to customers via phone and email using schematics and documentation

Innovation Consulting

Project Manager

Tulsa, OK · Remote

$100K - $165K/yr

Project Manager - EPC / Utility Capital Programs (Remote work with travel to sites) Type ... technical discipline, or equivalent experience with a high school diploma. • Minimum 5 years of ...

HMG Careers

Remote Sales Manager

Tulsa, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Manager

Broken Arrow, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Sales Manager Remote

Broken Arrow, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Sales Manager Remote

Tulsa, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Sales Manager Remote

Tulsa, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Manager

Tulsa, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Manager

Tulsa, OK · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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Showing results 1-20

All JobsRemote Technical Program Manager JobsRemote Technical Program Manager Jobs in Owasso, OK

Remote Technical Program Manager information

See Owasso, OK salary details

$75.5K

$123.6K

$143K

How much do remote technical program manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for remote technical program manager in Owasso, OK is $123,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,500.00 and $141,800.00 per year, depending on experience, location, and employer.

What is a Remote Technical Program Manager job?

A Remote Technical Program Manager (TPM) oversees the planning, execution, and delivery of complex technical projects while working remotely. They collaborate with cross-functional teams, ensuring alignment between engineering, product, and business goals. Their responsibilities include managing project timelines, mitigating risks, and ensuring seamless communication across remote teams. Strong technical knowledge, leadership skills, and the ability to drive results in a distributed work environment are essential for success in this role.

What are the typical daily responsibilities of a Remote Technical Program Manager?

A Remote Technical Program Manager typically starts the day by reviewing project statuses, aligning priorities with team members, and organizing virtual stand-up meetings to ensure everyone is on track. You’ll coordinate deliverables with cross-functional teams, identify and mitigate risks, and communicate updates to stakeholders using various collaboration and project management tools. The role involves problem-solving technical challenges, tracking progress against milestones, and fostering a productive remote work environment. Keeping everyone aligned toward project goals while adapting to shifting requirements is a central part of your day-to-day work.

What are the key skills and qualifications needed to thrive in the Remote Technical Program Manager position, and why are they important?

To thrive as a Remote Technical Program Manager, you need expertise in project management frameworks, a solid technical background (often in software, IT, or engineering), and experience coordinating cross-functional teams, typically backed by a bachelor’s degree in a relevant field. Familiarity with tools like Jira, Asana, or Trello, proficiency in Agile or Scrum methodologies, and certifications such as PMP or CSM are common requirements. Excellent communication, time management, and leadership skills help you effectively collaborate across distributed teams and manage complex, deadline-driven projects. These abilities are crucial to delivering successful technical programs on schedule while ensuring seamless virtual teamwork and stakeholder alignment.

What cities near Owasso, OK are hiring for Remote Technical Program Manager jobs? Cities near Owasso, OK with the most Remote Technical Program Manager job openings:
Remote Technical Program Manager jobs near you
Technical Support Specialist

Technical Support Specialist

pregis

Tulsa, OK • Remote

Other

Posted 2 days ago

Pregis rating

6.8

Company rating: 6.8 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

74th of 110 rated packaging manufacturers

Job description

Job Title:     Technical Support Specialist   

Summary of Job

The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production equipment to protect uptime and minimize unnecessary field service dispatches. This role serves as the Technical Support Operations Center (TSOC) frontline support; using structured workflows, FSM tools, telemetry, and remote diagnostics to restore operation and avoid truck rolls. Provide accurate information to ensure seamless handoff and operational excellence when escalation to Field Technical service is required.

Essential Functions and Responsibilities

  • Technical Intake & Triage
    • Serve as the first technical point of contact for inbound customer support requests.
    • Perform structured intake to identify machine state, fault conditions, safety concerns, and production impact.
    • Prioritize tickets based on uptime risk, SLA requirements, and customer impact.
    • Determine whether issues can be resolved remotely or require escalation to onsite Field Technical Solutions.
  • Remote Technical Recovery
    • Execute remote troubleshooting using HMI data, alarms, error logs, telemetry, and customerprovided observations.
    • Guide customers through safe corrective actions to restore operation whenever possible.
    • Resolve issues remotely to avoid unnecessary truck rolls while maintaining safety and quality standards.
    • Escalate complex or unresolved issues with complete technical context and documented findings.
  • Field Service Coordination
    • Initiate Work Orders and support field service scheduling when onsite response is required.
    • Ensure accurate problem descriptions, parts identification, and job scope are provided to field technicians.
    • Support travel time optimization and technician utilization through clean, complete case data.
    • Collaborate with Field Technical Solutions to support First Visit Fix Rate objectives.
  • Ticket Documentation & Data Quality
    • Document all tickets accurately and consistently in C4C and Field Service Management systems.
    • Capture failure modes, corrective actions, resolution outcomes, and repeat issue indicators.
    • Ensure ticket data supports SLA reporting, service transparency, and lifecycle analytics.
    • Identify recurring issues and communicate trends to Operations, Engineering, and Product teams.

Key Performance Indicators

  • Technical Support Average Response Time
  • First Contact Fix Rate
  • Truck Roll Avoidance
  • Missed Calls and After Hours Call Handling

Education and Experience

Required:

  • 3+ years of experience in technical support, field service support, or equipment troubleshooting.
  • Handson experience supporting electromechanical or automated equipment.
  • Ability to troubleshoot systems using logical, structured diagnostic approaches.

Preferred:

  • Experience supporting capital equipment, automation, or packaging machinery.
  • Remote technical support background.
  • Familiarity with PLCs, HMIs, sensors, pneumatics, and industrial communication networks.

Job Requirements

Required

  • Strong technical troubleshooting and customer communication skills.
  • Ability to perform calmly and effectively in highpressure downtime situations.
  • High attention to detail in documentation and system updates.
  • Proficiency with Field Service Management platforms and digital workflows.

Preferred

  • Experience with telemetry, remote monitoring, or automated reporting tools.
  • Understanding of service KPIs such as FCFR, MTTR, and SLA compliance.
  • Crossfunctional collaboration experience with Field Service, Engineering, and Operations teams.
  • Experience with Customer Resource Management (CRM) tool. – i.e. C4C, Salesforce


Competency

  • Customer Focus
  • Operational Discipline
  • Data Accuracy
  • CrossFunctional Collaboration
  • Communication Clarity
  • Problem Solving
  • Ownership & Accountability

#SYS1

What Pregis employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Pregis

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Deerfield, IL, US

Year founded

2005

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