ZipRecruiter

Log In

2

Remote Technical Customer Support Jobs in Jackson, MI

Adecco

Customer Service Call Agent

Jackson, MI · Remote

$16.50/hr

... technical customer support · Familiarity with CRM systems or application processing platforms Work Environment · Fully remote (work from home) · Structured, process-driven role with consistent ...

Liveops

Remote Spanish Bilingual Customer Service

Jackson, MI · Remote

$14 - $17.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

InsuraTec

Sales Representative (Remote)

Jackson, MI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Liveops

Remote Customer Service Agent

Jackson, MI · Remote

$14 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

HSS Careers

Remote Sales Agent

Jackson, MI · Remote

$69K - $175K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Actalent

Distribution Engineer

Jackson, MI · On-site +1

Associate's degree in a related technical field with 1-3 years of relevant experience will be ... Work Environment This role combines both field and remote work in support of electric distribution ...

Dart Container

Senior Subcontracts Specialist

Mason, MI · On-site +1

Remote candidates will be considered if they are located within one hour of a major airport. While ... Support procurement system administration and purchasing activities across the organization What ...

Dart Container

Senior Subcontracts Specialist

Mason, MI · On-site +1

Remote candidates will be considered if they are located within one hour of a major airport. While ... Support procurement system administration and purchasing activities across the organization What ...

next page

Showing results 1-20

All JobsTechnical Customer Support JobsRemote Technical Customer Support JobsRemote Technical Customer Support Jobs in Jackson, MI

Remote Technical Customer Support information

See Jackson, MI salary details

$9

$16

$27

How much do remote technical customer support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote technical customer support in Jackson, MI is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $20.14 per hour, depending on experience, location, and employer.

What is remote technical customer support?

A Remote Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, all while working from a location outside of a traditional office. Support is typically provided via phone, email, chat, or ticketing systems. These professionals troubleshoot problems, guide users through solutions, and escalate complex issues to higher-level technical teams when necessary. Working remotely requires strong communication skills, a reliable internet connection, and proficiency with relevant software tools. It is a popular role for those seeking flexibility and the ability to work from anywhere.

What are the key skills and qualifications needed to thrive as remote technical customer support?

To thrive as a Remote Technical Customer Support specialist, you need strong troubleshooting abilities, technical knowledge relevant to the products supported, and typically a background in IT or customer service. Familiarity with CRM systems, ticketing platforms, and remote desktop tools is essential for resolving customer issues efficiently. Excellent communication, patience, and problem-solving skills help build trust and provide clear guidance to users. These skills ensure effective support delivery, high customer satisfaction, and swift resolution of technical problems in a remote setting.

What are some common challenges faced by remote technical customer support professionals, and how can they be managed effectively?

Remote Technical Customer Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to customer systems, managing multiple communication channels, and maintaining effective collaboration with team members across different time zones. To manage these challenges, it’s important to develop strong problem-solving skills, become proficient with remote diagnostic tools, and maintain clear documentation of customer interactions. Regular virtual meetings and using project management platforms can also help foster team collaboration and knowledge sharing.

What job categories do people searching Remote Technical Customer Support jobs in Jackson, MI look for?

The top searched job categories for Remote Technical Customer Support jobs in Jackson, MI are:

What cities near Jackson, MI are hiring for Remote Technical Customer Support jobs?

Cities near Jackson, MI with the most Remote Technical Customer Support job openings:

Remote Technical Customer Support jobs near you
Infographic showing various Remote Technical Customer Support job openings in Jackson, MI as of June 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $34,883 per year, or $16.8 per hour.

Customer Service Call Agent

Adecco

Jackson, MI • Remote

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Energy Customer Care Agent (Work From Home)

Location: Michigan (Remote), must reside in the state of Michigan

Schedule: Monday-Friday 8:00 am-5:00 pm

Pay Rate: $16.50 an hour

Position Overview
We are seeking detail-oriented and customer-focused Energy Customer Care Agents to join our dedicated energy team. In this work-from-home role, you will support utility customers by delivering exceptional service in a specialized, technical environment. Our team plays a critical role in helping customers and program participants successfully navigate energy efficiency programs.

Key Responsibilities

· Review and process energy efficiency incentive applications for accuracy and eligibility

· Finalize approved energy applications and ensure accurate payment processing

· Provide inbound and outbound customer support via phone and online chat

· Assist applicants and program participants with program questions and application status

· Perform back-office processing support for utility clients and their customers

· Maintain a high level of accuracy while managing repetitive data and detailed information

Required Skills & Qualifications

· Strong attention to detail and ability to focus on repetitive data-driven tasks

· Excellent customer service and communication skills (verbal and written)

· Ability to work independently in a remote environment

· Comfort working in a technical or regulated setting

· Basic computer proficiency and ability to navigate multiple systems

Preferred Qualifications

· Previous customer service, call center, or data processing experience

· Experience in utilities, energy efficiency programs, or technical customer support

· Familiarity with CRM systems or application processing platforms

Work Environment

· Fully remote (work from home)

· Structured, process-driven role with consistent daily tasks

· Supportive team focused on accuracy, service quality, and customer satisfaction

Why Join Us?

· Make a meaningful impact by supporting energy efficiency initiatives

· Stable remote work opportunity

· Be part of a knowledgeable and dedicated energy services team


Pay Details: $16.50 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.