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Remote Technical Assistant Jobs in Utah (NOW HIRING)

Tax Senior

Salt Lake City, UT · On-site +1

$90K - $125K/yr

Tax Senior - Public Accounting | Hybrid or Remote Overview: An established and nationally respected ... Conduct tax research and communicate findings clearly to clients and team members * Assist in the ...

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Remote Technical Assistant information

See Utah salary details

$6

$18

$30

How much do remote technical assistant jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote technical assistant in Utah is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $20.19 per hour, depending on experience, location, and employer.

How does a Remote Technical Assistant typically collaborate with other team members given the virtual nature of the role?

As a Remote Technical Assistant, collaboration is primarily accomplished through digital communication tools such as email, chat platforms, and video conferencing. You’ll often work closely with IT support teams, project managers, and sometimes directly with end-users to resolve technical issues or implement solutions. Clear communication and proactive status updates are vital to ensure everyone stays aligned while working remotely. Many organizations also use shared documentation platforms to enable smooth information flow and track progress on tasks.

What is the difference between Remote Technical Assistant vs Remote IT Support Specialist?

AspectRemote Technical AssistantRemote IT Support Specialist
Required CredentialsBasic technical certifications, relevant experienceIT certifications like CompTIA, Cisco, or Microsoft
Work EnvironmentRemote, client or company systemsRemote, troubleshooting and maintaining IT infrastructure
Employer & Industry UsageTech companies, startups, support agenciesCorporate IT departments, managed service providers
Common Search & ComparisonYesYes

The main difference is that Remote Technical Assistants typically handle basic technical support and customer inquiries, while Remote IT Support Specialists focus on maintaining and troubleshooting complex IT systems. Both roles are remote and require technical knowledge, but IT Support Specialists usually need more advanced certifications and experience.

What is a Remote Technical Assistant?

A Remote Technical Assistant is a professional who provides technical support and assistance to clients, teams, or organizations from a remote location. Their responsibilities often include troubleshooting software or hardware issues, guiding users through technical processes, managing support tickets, and sometimes assisting with system installations or updates. They use communication tools such as email, chat, or video calls to interact with clients and resolve issues efficiently. This role allows businesses to access technical help without needing an on-site technician, offering flexibility and wider coverage.

What are the key skills and qualifications needed to thrive as a Remote Technical Assistant, and why are they important?

To thrive as a Remote Technical Assistant, you need strong troubleshooting abilities, technical knowledge of software and hardware, and a relevant degree or experience in IT support. Familiarity with remote desktop tools, ticketing systems like Zendesk or Freshdesk, and communication platforms such as Slack or Microsoft Teams is typically required. Excellent problem-solving skills, attention to detail, and effective written communication make someone stand out in this remote role. These skills and qualities are crucial for efficiently resolving technical issues and maintaining seamless support across distributed teams.
What are the most commonly searched types of Remote Technical jobs in Utah? The most popular types of Remote Technical jobs in Utah are:
Remote Sensing and Geospatial Support IT Systems Administrative Specialist (RSGS13)

Remote Sensing and Geospatial Support IT Systems Administrative Specialist (RSGS13)

ProSidian Consulting

Salt Lake City, UT • Remote

Full-time

Posted 7 days ago


Job description

Company Description

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Solutions for Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of industries including but are not limited to Energy, Nuclear, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, and Federal/State Government Agencies. Learn More About ProSidian Consulting at www.ProSidian.com

Job Description

ProSidian Seeks a Remote Sensing and Geospatial Support Geospatial IT Systems Administrative Specialist (RSGS13) [Key Personnel | Senior Consultant - Exempt 874-1 Consultant] located: CONUS:  Washington DC and Salt Lake City, UT to provide Agriculture, Forestry, Fishing, And Hunting Sector related Environmental Services Solutions for GTAC Remote Sensing & Geospatial Support Services on Behalf of The USDA Forest Service-SPOC SW (USDA-FS).  These services are considered part of the ProSidian Professional Services Sector Group with overall focuses being Multi-Sector Expertise, Experience, And Specialized Knowledge through Professional Services to Help Clients Solve Problems And Improve Operations under NAICS Code: 541990 - All Other Professional, Scientific and Technical Services for The Department of Agriculture with service(s) also characterized as The purpose of this request for information is to gather vendor's ability to provide professional remote sensing and geospatial services for the Forest Service.

JOB OVERVIEW

Provide expert level support and oversight for IT systems including desktop, NAS device, and network administration. Provide expert level consultation on IT systems architecture with specific emphasis on geospatial technology function and performance. Serve as a point of contact with IT systems managers in the FS CIO and USDA OCIO to coordinate implementation and management of enterprise systems and infrastructure, including cloud processing and storage. Provide expert level support and management of on-site information security technology and protocols. Serve as a lead consultant on IT systems to federal program management staff in GTAC and the GMO. Coordinate with FS and USDA CIO organizations and agency technology users to evaluate and implement enterprise remote sensing technology including remote sensing software acquisition and distribution (both standard and customized), hardware acquisition and evaluation and general IT system administration. Expert knowledge is required in system support/administration for Windows NAS devices, Windows servers (Windows Server 2016 and beyond), Linux servers (e.g., CentOS, Redhat, Debian), system support/administration for e numerous desktop/laptop PCs and workstations (, Windows 10, etc.), and support of IT infrastructure operations.

RESPONSIBILITIES AND DUTIES

  • Minimum of two (2) years relevant work experience in project management, client maintenance, and IT system development.
  • Demonstrated experience managing specialized geospatial data acquisition, management, and distribution systems (e.g., maintain nationwide high resolution digital photography archives, serve lidar data products, etc.) and geospatial web applications.
  • Demonstrated expertise in managing IT systems that facilitate operational geospatial data processing and dissemination.
  • Demonstrated expertise in preparing performance testing results, technical reports, and other publications.
  • Demonstrated experience in managing enterprise geospatial software (e.g. ERDAS, eCognition, Esri software, etc.).
  • Demonstrated experience at implementing and managing data provisioning applications (e.g., ArcGIS Server, etc.).
  • Experience achieving computer system objectives by gathering pertinent data, identifying and evaluating options, and recommending a course of action.
  • Experience in managing IT systems that support enterprise-scale geospatial operations is preferred.
Qualifications

Desired Qualifications for Agriculture, Forestry, Fishing, And Hunting Sector Time and Materials 874-1 Consultant Candidates - Assist program and project management in a functional area with educational and practical experience.IT Systems:

Requirements:

  • Bachelor's degree related to computer science or related discipline and ten (10) years of relevant professional work experience managing high-capacity computing and storage environment (e.g., Linux and Windows).

-OR-

  • Graduate degree related to computer science or related discipline and seven (7) years of relevant professional work experience managing high-capacity computing and storage environment (e.g., Linux and Windows).

-OR-

  • PhD degree related to computer science or related discipline and five (5) years of relevant professional work experience managing high-capacity computing and storage environment (e.g., Linux and Windows).

Skills / Abilities / Education / Experience Requirements / Qualifications

  • EEO STATEMENT: We attract the best people in the industry, supporting their efforts to learn and grow.  We strive to create a challenging and progressive work environment.  We provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients. 
  • FULLTIME-REGULAR VISA SPONSORSHIP AVAILABLE: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position
  • BACKGROUND CHECK AND DRUG TESTING INFORMATION: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions.  In addition, ProSidian may conduct drug testing for designated positions. 

REQUIRED SKILLS AND ABILITIES

  • Ability to initiate, develop and maintain mutually beneficial client relationships.
  • Ability to read, analyze and interpret common scientific and technical reports or journals, financial reports and legal documents.
  • Ability to respond to inquiries from internal and external clients.
  • Ability to write scopes-of-work, budget estimates, schedules, reports of findings, proposals, general correspondence, and other technical documents.
  • Clear vision and depth perception are also necessary.
  • Employees must be sharp, focused, and alert when conducting site inspections, speaking and interacting with clients, preparing written reports of findings, and testifying in deposition or trial.
  • Must be able to interact and communicate with clients at all levels (e.g.  internal and external)
  • Must have high level of analytical skills.
  • Must have knowledge of a variety of computer software applications including but not limited to, Microsoft Office Applications and computer-assisted engineering and design software.

Skills Required

  • Ability to multi-task and pay close attention to detail.
  • Excellent analytical, organizational and time management skills.
  • Strong communication skills, both oral and written.

Competencies Required

  • U.S.  Citizenship Required - You must be a United States Citizen
  • Excellent oral and written communication skills (This employer participates in the e-Verify program)
  • Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)

Ancillary Details of The Roles

  • PLACES(S) OF PERFORMANCE:  Team ProSidian shall perform the majority of services under this Contract at Washington D.C., Salt Lake City UT
  • TRAVEL:  Travel will be approved by the Project Manager and will be reimbursed.
  • RISK LEVEL DESIGNATION: Low Risk - background investigations required and Personnel performing labor categories designated at the MODERATE or LOW risk levels must  be either United States Citizens or Lawful Permanent Residents of the United States.

Other Details

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct.  The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

#TechnicalCrossCuttingJobs #Consulting #Jugaad #Technical Support #Transportantion #GrantManagement

Additional Information

CORE COMPETENCIES

  • Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
  • Leadership - ability to guide and lead colleagues on projects and initiatives
  • Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
  • Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
  • Motivation - persistent in pursuit of quality and optimal client and company solutions
  • Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
  • Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
  • Organization - ability to manage projects and activity, and prioritize tasks

------------ ------------ ------------

OTHER REQUIREMENTS

  • Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
  • Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
  • Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors
  • Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
  • Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
  • Willingness - to constantly learn, share, and grow and to view the world as their classroom

Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital


ProSidian Consulting logo

About ProSidian Consulting

Sourced by ZipRecruiter

ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit www.ProSidian.com or follow the company on Twitter at www.twitter.com/ProSidianfor more information.

Industry

Business schools and computer and management training

Company size

11 - 50 Employees

Headquarters location

Charlotte, NC, US

Year founded

2004

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