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Remote Technical Assistant Jobs in Utah (NOW HIRING)

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People Technology Lead

Salt Lake City, UT · Remote

$153K - $192K/yr

Serve as functional and technical owner of HiBob across Core HR, Compensation, Talent, and ... Lead system enhancements, design, and vendor management * Assist in driving tech stack optimization ...

Bread Financial

Senior Technical Product Owner

Draper, UT · On-site +1

$112K - $221K/yr

... for technical decisions. Assist in the break down initiatives into Epics and support Feature ... Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if ...

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How much do remote technical assistant jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote technical assistant in Utah is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $20.19 per hour, depending on experience, location, and employer.

How does a Remote Technical Assistant typically collaborate with other team members given the virtual nature of the role?

As a Remote Technical Assistant, collaboration is primarily accomplished through digital communication tools such as email, chat platforms, and video conferencing. You’ll often work closely with IT support teams, project managers, and sometimes directly with end-users to resolve technical issues or implement solutions. Clear communication and proactive status updates are vital to ensure everyone stays aligned while working remotely. Many organizations also use shared documentation platforms to enable smooth information flow and track progress on tasks.

What is the difference between Remote Technical Assistant vs Remote IT Support Specialist?

AspectRemote Technical AssistantRemote IT Support Specialist
Required CredentialsBasic technical certifications, relevant experienceIT certifications like CompTIA, Cisco, or Microsoft
Work EnvironmentRemote, client or company systemsRemote, troubleshooting and maintaining IT infrastructure
Employer & Industry UsageTech companies, startups, support agenciesCorporate IT departments, managed service providers
Common Search & ComparisonYesYes

The main difference is that Remote Technical Assistants typically handle basic technical support and customer inquiries, while Remote IT Support Specialists focus on maintaining and troubleshooting complex IT systems. Both roles are remote and require technical knowledge, but IT Support Specialists usually need more advanced certifications and experience.

What is a Remote Technical Assistant?

A Remote Technical Assistant is a professional who provides technical support and assistance to clients, teams, or organizations from a remote location. Their responsibilities often include troubleshooting software or hardware issues, guiding users through technical processes, managing support tickets, and sometimes assisting with system installations or updates. They use communication tools such as email, chat, or video calls to interact with clients and resolve issues efficiently. This role allows businesses to access technical help without needing an on-site technician, offering flexibility and wider coverage.

What are the key skills and qualifications needed to thrive as a Remote Technical Assistant, and why are they important?

To thrive as a Remote Technical Assistant, you need strong troubleshooting abilities, technical knowledge of software and hardware, and a relevant degree or experience in IT support. Familiarity with remote desktop tools, ticketing systems like Zendesk or Freshdesk, and communication platforms such as Slack or Microsoft Teams is typically required. Excellent problem-solving skills, attention to detail, and effective written communication make someone stand out in this remote role. These skills and qualities are crucial for efficiently resolving technical issues and maintaining seamless support across distributed teams.
What are the most commonly searched types of Remote Technical jobs in Utah? The most popular types of Remote Technical jobs in Utah are:
Remote Technical Assistant jobs near you
Senior Technical Implementation Engineer

Senior Technical Implementation Engineer

Qualys

Salt Lake City, UT • Remote

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

We are seeking a SeniorTechnical Implementation Engineer (TIE)to lead the onboarding and technical enablement of enterprise customers across multipleQualys cybersecurity products, includingVMDR, CSAM, Patch Management, Policy Compliance, WAS, andEnterprise TruRisk Management (ETM). You will play a critical role in helping customers integrate these solutions into their environments and derive maximum value aligned with their cybersecurity goals.

This role involves hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerised environments.

Note - you will be working with US Public Sector accounts, the applicant must be a US citizen.

Key Responsibilities

Customer Onboarding & Enablement

  • Lead end-to-end onboarding for enterprise customers on multiple Qualys Cyber Security products
  • Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs.
  • Align solutiondeployment/configuration/optimisationwith customer business goals, security policies, and compliance requirements.

Technical Implementation

  • Assist with the deployment and configuration of Qualys agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments.
  • Support secure integration withAWS, Azure, GCP, OCI, and containerized platforms such asKubernetes, Docker, and CRI-o.
  • Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration.

Customer Success & Adoption

  • Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention.
  • Educate and guide customers on platform capabilities, security use cases, and best practices.
  • Design and manage onboarding plans, training sessions, and success criteria tracking.

Cross-functional Collaboration

  • Partner with internal teams including Product Management, Support, and Engineering to resolve implementation challenges and shape future enhancements.
  • Collect feedback to inform product development and improve onboarding frameworks.

Required Qualifications

Experience & Technical Skills

  • 7-10 years in customer-facing technical roles (e.g., onboarding, professional services, customer success, pre-sales, or support).
  • Hands-on experience inenterprise IT environments, with working knowledge ofWindows, Linux, and basic networking concepts.
  • Hands-on Exposure tocloud platforms(AWS, Azure, GCP, OCI)
  • Familiarity withcybersecurity principles, vulnerability management, compliance frameworks, and threat detection tools.

Tooling & Platform Knowledge

  • Ability to deploy and manage endpoint agents, connectors, and policy configurations across diverse systems.
  • Experience in working with security scanning tools, configuration baselines, patch rollouts, and dashboards.

Communication & Interpersonal Skills

  • Exceptional communication, presentation, and client engagement skills.
  • Proven ability to simplify complex topics for technical and non-technical stakeholders alike.

Mindset & Adaptability

  • Analytical thinker with problem-solving orientation.
  • Flexible working schedule, as role requires
  • Able to work independently and manage multiple onboarding projects simultaneously.
  • Collaborative and empathetic approach to building customer relationships.

Preferred Qualifications

  • Prior experience withQualys platform(as an end-user, consultant, or sales engineer).
  • Understanding ofIT asset management, configuration compliance, and security operations workflows.

#LI-Remote

Qualys is an Equal Opportunity Employer, please see our EEO policy.

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