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Remote Technical Assistant Jobs in Florida (NOW HIRING)

VetsEZ

Program Analyst (Remote Opportunity)

Miami, FL · On-site +1

VetsEZ is seeking a Program Analyst to assist with Intake activities at the Department of Veterans ... Ability to translate technical concepts for non-technical audiences. * Strong understanding of ...

VetsEZ

Program Analyst (Remote Opportunity)

Miami, FL · On-site +1

VetsEZ is seeking a Program Analyst to assist with Intake activities at the Department of Veterans ... Ability to translate technical concepts for non-technical audiences. * Strong understanding of ...

Wood Plc

Distribution Engineer (remote)

Orlando, FL · On-site +1

Supporting the preparation of technical specifications, tender documents, technical reports, and ... assist team leads and managers * Traveling and visiting project sites during design and ...

Wood Plc

Distribution Engineer (remote)

Lakeland, FL · On-site +1

Supporting the preparation of technical specifications, tender documents, technical reports, and ... assist team leads and managers * Traveling and visiting project sites during design and ...

Wood Plc

Distribution Engineer (remote)

Lakeland, FL · On-site +1

Supporting the preparation of technical specifications, tender documents, technical reports, and ... assist team leads and managers * Traveling and visiting project sites during design and ...

Wood Plc

Distribution Engineer (remote)

Tampa, FL · On-site +1

Supporting the preparation of technical specifications, tender documents, technical reports, and ... assist team leads and managers * Traveling and visiting project sites during design and ...

Wood Plc

Distribution Engineer (remote)

Tampa, FL · On-site +1

Supporting the preparation of technical specifications, tender documents, technical reports, and ... assist team leads and managers * Traveling and visiting project sites during design and ...

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All JobsTechnical JobsRemote Technical Assistant JobsRemote Technical Assistant Jobs in Florida

Remote Technical Assistant information

What is a remote technical assistant?

A Remote Technical Assistant is a professional who provides technical support and assistance to clients, teams, or organizations from a remote location. Their responsibilities often include troubleshooting software or hardware issues, guiding users through technical processes, managing support tickets, and sometimes assisting with system installations or updates. They use communication tools such as email, chat, or video calls to interact with clients and resolve issues efficiently. This role allows businesses to access technical help without needing an on-site technician, offering flexibility and wider coverage.

How does a remote technical assistant typically collaborate with other team members given the virtual nature of the role?

As a Remote Technical Assistant, collaboration is primarily accomplished through digital communication tools such as email, chat platforms, and video conferencing. You’ll often work closely with IT support teams, project managers, and sometimes directly with end-users to resolve technical issues or implement solutions. Clear communication and proactive status updates are vital to ensure everyone stays aligned while working remotely. Many organizations also use shared documentation platforms to enable smooth information flow and track progress on tasks.

What are the key skills and qualifications needed to thrive as a remote technical assistant, and why are they important?

To thrive as a Remote Technical Assistant, you need strong troubleshooting abilities, technical knowledge of software and hardware, and a relevant degree or experience in IT support. Familiarity with remote desktop tools, ticketing systems like Zendesk or Freshdesk, and communication platforms such as Slack or Microsoft Teams is typically required. Excellent problem-solving skills, attention to detail, and effective written communication make someone stand out in this remote role. These skills and qualities are crucial for efficiently resolving technical issues and maintaining seamless support across distributed teams.

What is the difference between Remote Technical Assistant vs Remote IT Support Specialist?

AspectRemote Technical AssistantRemote IT Support Specialist
Required CredentialsBasic technical certifications, relevant experienceIT certifications like CompTIA, Cisco, or Microsoft
Work EnvironmentRemote, client or company systemsRemote, troubleshooting and maintaining IT infrastructure
Employer & Industry UsageTech companies, startups, support agenciesCorporate IT departments, managed service providers
Common Search & ComparisonYesYes

The main difference is that Remote Technical Assistants typically handle basic technical support and customer inquiries, while Remote IT Support Specialists focus on maintaining and troubleshooting complex IT systems. Both roles are remote and require technical knowledge, but IT Support Specialists usually need more advanced certifications and experience.

What are the most commonly searched types of Remote Technical jobs in Florida?

The most popular types of Remote Technical jobs in Florida are:

What cities in Florida are hiring for Remote Technical Assistant jobs?

Cities in Florida with the most Remote Technical Assistant job openings:

Remote Technical Assistant jobs near you
Infographic showing various Remote Technical Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Program Analyst (Remote Opportunity)

VetsEZ

Miami, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

VetsEZ is seeking a Program Analyst to assist with Intake activities at the Department of Veterans Affairs. This position plays a critical role in coordinating program operations, tracking deliverables, and ensuring alignment between technical teams and business customers. This role will work closely with the Intake Lead, government client stakeholders, program architects, and business customers to support scheduling, process coordination, documentation generation, and other intake process activities. The ideal candidate is highly organized, detail-oriented, able to work in a fast-paced environment, and comfortable and knowledgeable working in a complex IT environment.
This position requires U.S. citizenship and the ability to obtain and maintain a Public Trust clearance.
Responsibilities
  • Assist in monitoring and responding to Intake inquiries from current and prospective customer.
  • Assist with scheduling Intake sessions, coordinating logistics with the Intake Team and customer staff, and facilitating meetings.
  • Support tracking Intake requests throughout the process and reporting on individual and collective request statuses.
  • Collaborate closely with the Intake Lead, government client stakeholders, and the program Architecture Team to provide coordination, track action items to closure, and provide follow-up support.
  • Interface with government customer stakeholders to clarify requirements, communicate updates, and manage task execution.
  • Manage Intake documentation, including working with customers, government client stakeholders, and the program Architecture Team to gather needed information, updating documentation, and routing and processing Intake documentation.
  • Maintain and organize internal knowledge repositories (e.g., SharePoint, Teams, or other collaboration tools).
  • Assist in the development of reports, briefing materials, dashboards, and documentation to support executive and stakeholder communication Identify and support Intake process improvements, both manually and automated.
  • Support quality assurance of deliverables by reviewing for completeness, consistency, and adherence to program standards.
  • Assist with data calls, program reviews, and audits, ensuring timely and accurate responses.
  • Update standard Intake documentation and process flows.
  • Contribute to PI Planning efforts.
  • Act in place of the Intake Lead when necessary.

Requirements
  • Bachelor's degree in Business, IT, Healthcare, or a related field.
  • 5+ years of experience supporting federal healthcare IT or program management initiatives.
  • Strong understanding of healthcare data domains and middleware architecture.
  • Demonstrated ability to provide customer support and guidance in real-time session environments.
  • Ability to translate technical concepts for non-technical audiences.
  • Strong understanding of project and program management principles, including experience with schedule tracking and performance monitoring.
  • Strong organizational skills with experience coordinating meetings, schedules, and multi-team activities.
  • Ability to lead and support activities across remote, multi-disciplinary teams under high-pressure timelines.
  • Proficiency with SharePoint, Microsoft Teams, Jira, and other collaboration tools.
  • Excellent written and verbal communication skills with the ability to track, document, and communicate across distributed teams.

Additional Qualifications
  • Prior experience supporting VA programs or healthcare IT initiatives.
  • Prior experience supporting IT intake functions.
  • Familiarity with health data management and interoperability.
  • Experience developing or maintaining project documentation.
  • Certifications such as SAFe Scrum Master, CAPM, or PMI-PBA.

Security Clearance Requirements
  • U.S. Citizenship is required.
  • All selected candidates must successfully complete a background check.
  • Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.

Benefits
  • Medical, Dental, and Vision insurance
  • 401(k) with Employer Match
  • PTO and Federal Holidays
  • Corporate-provided Laptop
  • Training and Professional Development Opportunities
  • Fully Remote Role

Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Sorry, we are unable to offer sponsorship at this time.

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