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Remote Technical Assistant Jobs in Florida (NOW HIRING)

VetsEZ

Backend Engineer (Remote Opportunity)

Miami, FL · Remote

Participate in technical design discussions, estimation activities, code reviews, troubleshooting ... * Assist with defect resolution, release support activities, and ongoing application maintenance ...

VetsEZ

Backend Engineer (Remote Opportunity)

Miami, FL · On-site +1

Participate in technical design discussions, estimation activities, code reviews, troubleshooting ... * Assist with defect resolution, release support activities, and ongoing application maintenance ...

Wood Plc

Distribution Engineer (remote)

Tampa, FL · On-site +1

Supporting the preparation of technical specifications, tender documents, technical reports, and ... assist team leads and managers * Traveling and visiting project sites during design and ...

Wood Plc

Distribution Engineer (remote)

Orlando, FL · On-site +1

Supporting the preparation of technical specifications, tender documents, technical reports, and ... assist team leads and managers * Traveling and visiting project sites during design and ...

Wood Plc

Distribution Engineer (remote)

Tampa, FL · On-site +1

Supporting the preparation of technical specifications, tender documents, technical reports, and ... assist team leads and managers * Traveling and visiting project sites during design and ...

Wood Plc

Distribution Engineer (remote)

Lakeland, FL · On-site +1

Supporting the preparation of technical specifications, tender documents, technical reports, and ... assist team leads and managers * Traveling and visiting project sites during design and ...

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All JobsTechnical JobsRemote Technical Assistant JobsRemote Technical Assistant Jobs in Florida

Remote Technical Assistant information

How does a remote technical assistant typically collaborate with other team members given the virtual nature of the role?

As a Remote Technical Assistant, collaboration is primarily accomplished through digital communication tools such as email, chat platforms, and video conferencing. You’ll often work closely with IT support teams, project managers, and sometimes directly with end-users to resolve technical issues or implement solutions. Clear communication and proactive status updates are vital to ensure everyone stays aligned while working remotely. Many organizations also use shared documentation platforms to enable smooth information flow and track progress on tasks.

What is the difference between Remote Technical Assistant vs Remote IT Support Specialist?

AspectRemote Technical AssistantRemote IT Support Specialist
Required CredentialsBasic technical certifications, relevant experienceIT certifications like CompTIA, Cisco, or Microsoft
Work EnvironmentRemote, client or company systemsRemote, troubleshooting and maintaining IT infrastructure
Employer & Industry UsageTech companies, startups, support agenciesCorporate IT departments, managed service providers
Common Search & ComparisonYesYes

The main difference is that Remote Technical Assistants typically handle basic technical support and customer inquiries, while Remote IT Support Specialists focus on maintaining and troubleshooting complex IT systems. Both roles are remote and require technical knowledge, but IT Support Specialists usually need more advanced certifications and experience.

What is a remote technical assistant?

A Remote Technical Assistant is a professional who provides technical support and assistance to clients, teams, or organizations from a remote location. Their responsibilities often include troubleshooting software or hardware issues, guiding users through technical processes, managing support tickets, and sometimes assisting with system installations or updates. They use communication tools such as email, chat, or video calls to interact with clients and resolve issues efficiently. This role allows businesses to access technical help without needing an on-site technician, offering flexibility and wider coverage.

What are the key skills and qualifications needed to thrive as a remote technical assistant, and why are they important?

To thrive as a Remote Technical Assistant, you need strong troubleshooting abilities, technical knowledge of software and hardware, and a relevant degree or experience in IT support. Familiarity with remote desktop tools, ticketing systems like Zendesk or Freshdesk, and communication platforms such as Slack or Microsoft Teams is typically required. Excellent problem-solving skills, attention to detail, and effective written communication make someone stand out in this remote role. These skills and qualities are crucial for efficiently resolving technical issues and maintaining seamless support across distributed teams.
What are the most commonly searched types of Remote Technical jobs in Florida? The most popular types of Remote Technical jobs in Florida are:
What cities in Florida are hiring for Remote Technical Assistant jobs? Cities in Florida with the most Remote Technical Assistant job openings:
Remote Technical Assistant jobs near you
Infographic showing various Remote Technical Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 7% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

ServiceNow HR Senior Technical Consultant

Stridepath Consulting

Jacksonville Beach, FL • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago

Job description

Seeking: ServiceNow HR Senior Technical Consultant (Remote)
Who We Are:
At Stridepath Consulting, we specialize in transforming employee experiences through ServiceNow's HR platforms. As a dedicated ServiceNow partner, we combine deep platform expertise with a sharp focus on delivering real value for our clients. What sets us apart isn't just what we do, but how we do it: our team lives by the values of T.H.I.S., Team First, Humble, Innovative, and Service-Oriented. We're building a world-class service organization that leads with heart, delivers with precision, and drives meaningful change at scale. We don't just aim to lead, we are the leader in ServiceNow HR solutions.
What We're Looking For:
The Senior Technical Consultant (Senior TC) is a key technical leader on our project teams who designs, develops, tests, and deploys complex solutions for our customers. The Senior TC leverages deep experience and technical judgment to guide solution design, lead technical decisions, and help customers achieve scalable outcomes. We are looking for someone with willingness and ability to complete background checks and drug testing to work on Federal, State, and Local agency projects. Senior TCs bring leadership, expertise, and magic to our solutions!
Be the One to:
  • Participate in ServiceNow Development projects to configure, develop, test and deploys ServiceNow applications, reports, service portal, and/or integrations
  • Lead document configurations, reports, and development work
  • Assist our customers with executing testing scenarios and plans
  • Educate customers on ServiceNow products and solutions by delivering effective demonstrations on most services
  • Maintain standard and extra certifications, knowledge of new features with each release, and commit to continuous learning
  • Participate in story grooming and pointing sessions and ensure your understanding of requirements and point stories
  • Participate in stand ups and provide solution guidance to the project team
  • Lead Release Plan activities
  • Participate in sprint retrospectives by delivering well prepared solution demonstrations
  • Participate in cut over planning, develop, and implement release plan for solution components contained in ServiceNow update sets
  • Lead Knowledge Transfer sessions with customers
  • Leads TC initiatives throughout the organization to improve tools and process
  • Create design documents for complex technical solutions and lead customer conversations to assist with requirements gathering process
  • Maintain the skills required to configure and or develop advanced ServiceNow features (ie Portal, Integrations, AI, etc)
  • Attend and participate in design workshops and design activities to help ensure requirements are technically sound
  • Write well designed, testable, efficient code
  • Participate in peer review testing and provide test steps used during peer review for complex clients
  • Support Project Managers by documenting Risks, Issues, Decisions, Actions, and Changes in the RIDAC log
  • Seeks OCM support on internal initiatives
  • Participates in pre-sales activities as needed
  • Mentors Associate Technical Consultants and Technical Consultants

What You Need:
  • 5+ years of Professional Services Experience
  • 4+ years of Direct ServiceNow Experience
  • ServiceNow HRSD product experience is a MUST
  • Willing to obtain Public Trust Clearance
  • ServiceNow CSA Certification within 6 months
  • ServiceNow CIS-HR Certification within 6 months
  • Ability to travel up to 15% to customer locations nationally
  • BS Degree or equivalent work experience
  • First-class communication and presentation skills
  • Strong interpersonal skills, customer-centric attitude
  • Intellectual curiosity and willingness to learn every day

What We Offer:
  • Competitive Health Benefits
  • 401(K) with a 4% contribution
  • Home Office and Fitness Reimbursements
  • Vacation and Volunteer Benefits
  • World Class co-workers with extensive ServiceNow experience
  • Continuous learning culture

ServiceNow Consulting is an Equal Employment Opportunity Employer -race/ color/ religion/sex/ sexual orientation/ national origin/age/ disability/ gender identity/veteran status.

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