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Remote Technical Analyst Jobs in Boston, MA (NOW HIRING)

ezCater, Inc

Senior Analyst, Product (Remote)

Boston, MA · On-site +1

$120K - $146K/yr

Share product domain expertise, raising the technical and analytical bar, acting as a thought leader and mentor to peers for collaborative growth. What You Have : * 3+ years of relevant quantitative ...

Thrive

Systems Engineer

Foxboro, MA · On-site +1

$45K - $65K/yr

Position Overview This role provides first-contact remote technical support for network, server ... Perform rapid analysis of workstation-level incidents, identifying root causes and applying ...

Digital Links Inc

Data Analyst

Canton, MA · Remote

Canton, MA - 100% Remote Position Overview Hiring for experienced Data Analyst to support complex ... The selected candidate will partner with business and technical teams to develop scalable ...

New

Chenega Corporation

Business Analyst

Natick, MA · Remote

Summary Business Analyst Remote Are you ready to enhance your skills and build your career in a ... This role leverages both functional business analysis and technical Salesforce knowledge to support ...

UpLevel Sourcing

Epic Analyst II Radiant

Boston, MA · Remote

$80K - $100K/yr

Epic Analyst II -- Radiant Full-Time | Remote (US-based, excluding CA, HI, AK, DE) | Greater Boston ... actionable technical recommendations - Consulting with subject matter experts to develop ...

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All JobsTechnical Analyst JobsRemote Technical Analyst JobsRemote Technical Analyst Jobs in Boston, MA

Remote Technical Analyst information

See Boston, MA salary details

$38.6K

$96.5K

$154.8K

How much do remote technical analyst jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote technical analyst in Boston, MA is $96,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $109,200.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical Analyst vs Remote Technical Support Specialist?

AspectRemote Technical AnalystRemote Technical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; a degree is preferred but not always mandatory
Work EnvironmentAnalyzes technical issues, assesses systems, and provides strategic solutions, often working with internal teams or clientsProvides technical assistance, troubleshooting, and support directly to end-users or customers
Employer & Industry UsageUsed in IT departments, consulting firms, and tech companies for system analysis and optimizationCommon in customer service centers, tech support companies, and IT service providers

While both roles involve technical knowledge and troubleshooting, Remote Technical Analysts focus on analyzing systems and providing strategic solutions, whereas Remote Technical Support Specialists primarily assist end-users with technical issues. Both roles require similar certifications and often operate in remote environments, but their core responsibilities differ in scope and focus.

How does a remote technical analyst typically collaborate with cross-functional teams while working offsite?

As a Remote Technical Analyst, collaboration with cross-functional teams is primarily managed through digital communication tools such as Slack, Microsoft Teams, and project management platforms. Regular virtual meetings, clear documentation, and proactive status updates are essential for staying aligned with developers, product managers, and business stakeholders. Building strong communication habits and being responsive to queries helps ensure that technical solutions meet the needs of all departments, despite the physical distance. Cultivating relationships remotely can be a challenge at first, but leveraging video calls and participating in team discussions can foster a sense of connection and shared purpose.

What are the key skills and qualifications needed to thrive as a remote technical analyst?

To thrive as a Remote Technical Analyst, strong analytical skills, a background in IT or computer science, and experience with troubleshooting complex technical issues are essential. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL can be highly beneficial. Excellent communication, problem-solving abilities, and self-motivation help distinguish top performers in remote settings. These skills and qualities are crucial for efficiently resolving technical problems, maintaining productivity, and ensuring seamless support despite physical distance.

What is a remote technical analyst?

A Remote Technical Analyst is a professional who analyzes technical systems, processes, and data for an organization while working from a remote location. Their responsibilities often include troubleshooting technical issues, monitoring system performance, recommending improvements, and providing technical support to clients or team members. They use various software tools to assess and resolve problems, communicate findings, and ensure efficient system operations. Working remotely allows them to collaborate with teams and clients across different locations using digital communication platforms.
What are popular job titles related to Remote Technical Analyst jobs in Boston, MA? For Remote Technical Analyst jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Technical Analyst jobs in Boston, MA look for? The top searched job categories for Remote Technical Analyst jobs in Boston, MA are:
Remote Technical Analyst jobs near you

Senior Analyst, Product (Remote)

ezCater, Inc

Boston, MA • On-site, Remote

$120K - $146K/yr

Other

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Job description

Join us as a Senior Analyst in our thriving Product Analytics team, where you'll unleash the power of data to fuel innovation. Collaboration is at the heart of what we do, with Product Analytics serving as strategic thought leaders to stakeholders across Product Management, Design, User Research, Engineering, Marketing, Operations, and Finance. You'll be the trusted partner of a skilled peer group, playing a pivotal role in surmounting complex analytical challenges that fortify our product and technology strategies. This role isn't just about data; it's about driving innovation and making a tangible impact. 

Data is our compass, guiding every decision, especially within our product endeavors. If you're passionate about funnel analytics, conducting A/B experiments, causal analysis, and delivering insights which manifest in product decisions and customer impact, then we are excited to connect with you.

What You'll Do: 

  • Collaborate closely with senior leaders on exciting business problems, actively shaping the team's strategic direction and focus while driving alignment across Product, Engineering, Design, and Finance.
  • Analyze all aspects of ezCater's product and site funnel, identifying points of friction, areas of opportunity, turning your analysis into a prioritized roadmap.  
  • Partner with Product Managers and Engineers to quantify opportunities, define success metrics, and deliver recommendations to be built into the product experience and influence the product strategy. 
  • Design, implement, and review experiments (A/B, multi-armed bandit, etc.) to measure impact and uncover future opportunities for iteration and optimization. 
  • Use data-driven analyses, A/B tests, and statistical models to uncover customer behavior insights, optimize product strategies, and deliver tangible customer impact.
  • Root cause changes to business performance, partnering with stakeholders to deliver upon north star metrics and achieve organizational goals. 
  • Navigate trade offs with imperfect data while working with data platform peers to improve data quality and governance. 
  • Leverage AI to accelerate analytics throughput and expand your blast radius. 
  • Share product domain expertise, raising the technical and analytical bar, acting as a thought leader and mentor to peers for collaborative growth.

What You Have: 

  • 3+ years of relevant quantitative or technical analysis experience, preferably in product analytics or e-commerce
  • Demonstrated experience solving ambiguous, high-impact business problems independently
  • Strong SQL skills for data manipulation and analysis, coupled with experience in statistical modeling (Python preferred)
  • Proficiency in site analytics and experimental test design 
  • Knowledge of modern data exploration and visualization tools like Snowflake, Tableau, and Sigma
  • Effective communication skills to convey data insights across different audiences
  • Independent worker with cross-functional collaboration ability and adeptness in presenting insights to stakeholders
  • Strong organizational skills, time management, and multitasking capability
  • Ability to travel up to 5 days per quarter for Together Weeks, team gatherings, and other events, when applicable.

The national total target cash compensation range for this position, including base salary and bonus target, is $120,000-$146,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

 

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