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Remote Technical Analyst Jobs in Ohio (NOW HIRING)

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Analyze, design, and develop application systems based upon user specifications. Provide technical ... Remote Our Approach to Office Workplace Type Certain positions outside our branch network may be ...

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Strong analytical, troubleshooting and communication skills * Experience working in multi-platform ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Strong analytical, troubleshooting and communication skills * Experience working in multi-platform ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

... analytical, troubleshooting and communication skills Experience working in multi-platform ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Strong analytical, strong troubleshooting skills and excellent communication skills * Strong ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

IS Technical Specialist

Columbus, OH · On-site +1

Strong analytical, strong troubleshooting skills and excellent communication skills * Strong ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

PNC

Technology Solution Center Analyst

Columbus, OH · Remote

Remote (Columbus, OH) Schedule: Saturday - Wednesday 12:30PM - 9:30PM EST Role Overview As a ... Key Responsibilities • Provide phone-based technical support, handling a high volume of inbound ...

Hiab

Uptime Remote Monitoring Specialist

Perrysburg, OH · Remote

Perform remote monitoring of equipment alerts for customer equipment fleets, and perform remote ... Proficient with interpreting results from complex technical analyses and present results in a form ...

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Remote Technical Analyst information

What is a remote technical analyst?

A Remote Technical Analyst is a professional who analyzes technical systems, processes, and data for an organization while working from a remote location. Their responsibilities often include troubleshooting technical issues, monitoring system performance, recommending improvements, and providing technical support to clients or team members. They use various software tools to assess and resolve problems, communicate findings, and ensure efficient system operations. Working remotely allows them to collaborate with teams and clients across different locations using digital communication platforms.

What are the key skills and qualifications needed to thrive as a remote technical analyst?

To thrive as a Remote Technical Analyst, strong analytical skills, a background in IT or computer science, and experience with troubleshooting complex technical issues are essential. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL can be highly beneficial. Excellent communication, problem-solving abilities, and self-motivation help distinguish top performers in remote settings. These skills and qualities are crucial for efficiently resolving technical problems, maintaining productivity, and ensuring seamless support despite physical distance.

How does a remote technical analyst typically collaborate with cross-functional teams while working offsite?

As a Remote Technical Analyst, collaboration with cross-functional teams is primarily managed through digital communication tools such as Slack, Microsoft Teams, and project management platforms. Regular virtual meetings, clear documentation, and proactive status updates are essential for staying aligned with developers, product managers, and business stakeholders. Building strong communication habits and being responsive to queries helps ensure that technical solutions meet the needs of all departments, despite the physical distance. Cultivating relationships remotely can be a challenge at first, but leveraging video calls and participating in team discussions can foster a sense of connection and shared purpose.

What is the difference between Remote Technical Analyst vs Remote Technical Support Specialist?

AspectRemote Technical AnalystRemote Technical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; a degree is preferred but not always mandatory
Work EnvironmentAnalyzes technical issues, assesses systems, and provides strategic solutions, often working with internal teams or clientsProvides technical assistance, troubleshooting, and support directly to end-users or customers
Employer & Industry UsageUsed in IT departments, consulting firms, and tech companies for system analysis and optimizationCommon in customer service centers, tech support companies, and IT service providers

While both roles involve technical knowledge and troubleshooting, Remote Technical Analysts focus on analyzing systems and providing strategic solutions, whereas Remote Technical Support Specialists primarily assist end-users with technical issues. Both roles require similar certifications and often operate in remote environments, but their core responsibilities differ in scope and focus.

What are the most commonly searched types of Technical Analyst jobs in Ohio?

The most popular types of Technical Analyst jobs in Ohio are:

What are popular job titles related to Remote Technical Analyst jobs in Ohio?

For Remote Technical Analyst jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Technical Analyst jobs in Ohio look for?

The top searched job categories for Remote Technical Analyst jobs in Ohio are:

What cities in Ohio are hiring for Remote Technical Analyst jobs?

Cities in Ohio with the most Remote Technical Analyst job openings:

Remote Technical Analyst jobs near you
Infographic showing various Remote Technical Analyst job openings in Ohio as of August 2026, with employment types broken down into 69% Full Time, and 31% Contract. Highlights an 100% Remote job distribution.

Technical Account Manager (Remote)

Logically, Inc.

Dublin, OH • On-site, Remote

Full-time

Posted 12 days ago

Job description

Managing modern technology has become increasingly complex. As organizations scale across clouds, endpoints, and hybrid environments, IT operations and cybersecurity often remain fragmented, creating gaps in visibility, slowing response times, and increasing risk.
Logically closes that gap.
We unify IT operations and cybersecurity into a single, accountable operating model that reduces risk, accelerates response, and strengthens resilience across the systems businesses depend on. With shared visibility, integrated workflows, and clear ownership, organizations gain greater control, fewer blind spots, and more confidence in their technology.
Our approach is cyber-first by design, embedding protection into every layer, from end user to edge to cloud. By combining AI-assisted monitoring with human-led expertise, we deliver faster insight, smarter decisions, and more effective outcomes without the complexity of siloed tools.
For more than 20 years, Logically has partnered with mid-market and enterprise organizations to simplify complexity, reduce risk, and improve resilience, acting as a true extension of their teams with clear accountability and measurable outcomes.
Logically. Cyber-First. Future-Ready.
Why Work for Us
  • A culture built on doing the right thing
  • Work at the forefront of cybersecurity and emerging technologies
  • Collaborative, growth-oriented environment
  • Competitive compensation and benefits
  • Opportunities for professional development and advancement
  • Make a real impact by helping organizations reduce risk and build resilience

Job Summary:
The Technical Account Manager functions as a critical contributor to the overall company success by providing pre-sale and customer lifecycle support and advocacy for assigned customers. The Technical Account Manager supports the sales process as a technology adviser to both prospective customers and representatives of currently assigned client accounts. The Technical Account Manager will display a strong commitment to developing and maintaining long-term customer relationships. The position will be expected to work with all internal departments while reporting to sales leadership. This remote role will require 25% travel.
Job Duties & Responsibilities:
  • Support presales site activities, preliminary site visits, coordinating trial test supports / preparation
  • Prepare and give technical presentations to explain to customers how the products and services work
  • Work with the customers and Engineers to ensure the equipment meets the system requirements
  • Communicate with the sales team to understand consumer demands and offer sales support where necessary
  • Secure orders, guarantee product standards, and assure product delivery
  • Establish customer rapport and acceptance
  • Plan for modifications to products to meet consumer demands
  • Help clients to solve problems with product usage
  • Recommend new and improved products to the customers and explain how the equipment will be more cost-effective
  • Understand the complexity of a fast-paced technology business and works well in a matrix organization
  • Support presales activities, proposal generation, product position, solution offering, and responding to technical clarifications
  • Work closely with the Sales team to provide full presales assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives
  • Participate in the completion of submitted SLA documents, bid coordination, prospect qualification, discovery and requirements gathering, product demonstrations, technical discussions, and design solution proposals
  • Participate in "relationship retention" CRM activities
  • Assist Partner Management in the identification and analysis of potential partnership opportunities and distribution channels
  • Monitor assigned account activities (e.g., trouble tickets, bill disputes, reports, collections) and follow up as necessary to research, facilitate, and ensure resolution
  • 25% Travel Required

Qualifications:
  • Bachelor's degree in computer science, computer engineering, or related field preferred
  • 6-9 years of experience in sales engineering or IT in the managed services, professional service, or security industry
  • 2+ years of experience in a customer facing role, ideally with Presales exposure
  • Certification in Dell, HP, VMWare, and Hyper-V preferred
  • Experience working with a CRM, preferably ConnectWise, Salesforce or Microsoft Dynamics
  • Comprehensive knowledge and technical background in Managed Services product and offerings, Variety of IT ecosystems technologies (e.g., Dell, HP, virtualization such as VMWare and SQL), working with and understanding capabilities of technology development teams
  • Working knowledge of site and central IT technologies provisioned under service and product portfolio
  • Understanding of the technical relationships between infrastructure technologies and current applications that are part of the product and service portfolio
  • Advanced knowledge of application, data, and infrastructure architecture disciplines
  • Understanding of architecture and design across all systems
  • Business acumen; translating business requirements into technical solutions
  • Flexible and able to remain calm in times of stress while managing multiple priorities at one time
  • Active listener with excellent oral and written communication skills, as well as the ability to handle difficult conversations
  • Sound problem-solving technique with ability and persistence to generate options and select the best solution
  • Ability to build relationships based on trust to enable collaboration and cooperation amongst team members and internal/external stakeholders
  • Ability to communicate effectively with customers and various levels of management both verbally and in written form
  • Ability to manage multiple projects in a fast-paced environment
  • Team player mentality and willingness to share knowledge with others

Logically provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, gender identity, sexual orientation, and other protected classes.

Apply