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Remote Technical Account Manager Jobs in Kitchener, ON

Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ... Technical Qualifications: * Experience writing and troubleshooting SQL queries. * Experience ...

HVAC Technician

Puslinch, ON ยท Remote

CA$45/hr

Our recruiters and account managers are passionate about connecting qualified professionals with ... We specialize in placing permanent, direct, contract, temporary positions and remote jobs for ...

... remote work options. Key Responsibilities * Manages the supply chain process for large Canadian ... technical and commercial support staff, for the supply of necessary materials, equipment and ...

Perform technical research with clear, well-documented recommendations. * Manage a portfolio of tax ... Remote working arrangements. Giving back to the community: * Three paid days off to volunteer;

Geomodeller/Structural Geologist

Guelph, ON ยท On-site +1

CA$90K - CA$115K/yr

The position may require travel and field work in remote locations of the world. Technical ... Professional and responsive communicator with exceptional client management skills * A positive ...

Impact & Knowledge Management Lead

Waterloo, ON ยท Remote

CA$82K - CA$90K/yr

Remote, Canada Salary Range: $82,000 - $90,000 MAIN RESPONSIBILITIES INCLUDE: Impact Measurement ... Work alongside Technical Leads and project teams to develop high-quality research and knowledge ...

Senior DevOps Engineer

Kitchener, ON ยท Remote

$85K - $110K/yr

This is a permanent position that is remote to start with later relocation to Calgary or Winnipeg ... technical concepts with ease Bonus Points: * Experience with Major Incident Management * Experience ...

Senior DevOps Engineer

Waterloo, ON ยท Remote

$85K - $110K/yr

This is a permanent position that is remote to start with later relocation to Calgary or Winnipeg ... technical concepts with ease Bonus Points: * Experience with Major Incident Management * Experience ...

Senior DevOps Engineer

Waterloo, ON ยท Remote

$85K - $110K/yr

This is a permanent position that is remote to start with later relocation to Calgary or Winnipeg ... technical concepts with ease Bonus Points: * Experience with Major Incident Management * Experience ...

Senior DevOps Engineer

Kitchener, ON ยท Remote

$85K - $110K/yr

This is a permanent position that is remote to start with later relocation to Calgary or Winnipeg ... technical concepts with ease Bonus Points: * Experience with Major Incident Management * Experience ...

We recognize the benefits of flexible, remote working arrangements for eligible roles and are ... Develop technical proposals for engineered upgrade water treatment projects * Design upgrades to ...

Showing results 41-60

Remote Technical Account Manager information

What is a remote technical account manager?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote technical account manager?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What are some typical challenges faced by remote technical account managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

Infographic showing various Remote Technical Account Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Account Executive Development Program (AEDP) 2026/2027 New Graduate Rotational Program (Toronto/W...

Sunlife Group of Companies

Waterloo, ON โ€ข On-site, Remote

Full-time

Medical, Dental, Life

Posted 21 days ago


Job description

At Sun Life,we'redriven by our Purpose: helping our Clientsachieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.


Our student and new graduate programs offer a chance to explore Sun Life from the inside. You'll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.


Job Description:

The Sun Life Account Executive Development Program is a new graduate rotational training program that will prepare you for a fast-paced career in sales as a Sun Life Account Executive. You will have the opportunity to accelerate and deepen your knowledge of the group benefits business by advancing through two rotations over two years. During the program, you will receive individualized learning opportunities and coaching from the Program Manager and Business leaders.

What is Group Benefits?

Sun Life is more than a health benefits provider. We prioritize and invest in employee's health and well-being. As a health solutions partner, we bring Clients the Best in Health through an exceptional and personalized Client experience, inclusive and value-driven health solutions and ahead-of-the-curve health insights.

Our key solutions and services include, Virtual care, Mental Health, DE&I, Extended Health Care & Dental, Fraud Risk Management and Plan Sustainability.

Sun Life offers inclusive and industry-leading products and solutions that drive health outcomes. We want to help our Clients build a better benefits plan that reflects their evolving needs.

What is an Account Executive?

The Account Executive role is highly coveted and rewarding. It is not your traditional "desk job" - our Account Executives are always on the go as the face of Sun Life, responsible for the profitable management of a portfolio of group benefits business. You will be meeting with external clients and advisors, building strong business relationships, and delivering an exceptional client experience.

Throughout the program you will have the opportunity to:

  • Accelerate your career by working at an innovative Financial and Insurance organization that focuses on technology and sustainability.

  • Learn from industry experts and apply skills directly into the Account Executive role.

  • Collaborate with participants from Sun Life's other elite rotational programs.

What type of roles will I be placed in during the program?

Group Underwriter:

The group underwriting team is responsible for risk selection and pricing of Group Life, Disability, Health, Dental and Critical Illness benefits. This includes renewing our existing business, providing pricing and advice on plan change requests and revisions, as well as assessing new business opportunities. As a Group Underwriter you will start building strong relationships with the sales team, working in partnership with them to sell renewals and quotations and handle inquiries that come from the team and others within Group Benefits.

Service Specialist:

As a Service Associate you will partner with the Account Executive team to build and maintain Advisor relationships within the small business market known as SunAdvantage. You and the Account Executive will have a joint responsibility for retaining existing business by ensuring that we meet or exceed needs and expectations. As an AEDP in the Service rotation, you will discuss issues related to Group Benefits and develop/maintain a strong knowledge of Sun Life products and services.

How do I get placed into the two roles?

Throughout the course of the program, you will engage in a number of development conversations with the dedicated Program Manager. Business need along with successfully completing the progress scorecard will help us place you for your next role.

Where can I expect to work?

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs. Sun Life is committed to the health and safety of all those in our workplaces and our communities. Sun Life Canada's main offices include Calgary, Toronto, Waterloo and Montreal.

What's In It For You?

  • The chance to enjoy the summer months before you start your future career.

  • Competitive salary while in the development program and as an Account Executive.

  • An additional salary increase as you start your second rotation in the development program.

  • Launching into the Account Executive position in just approximately 2 years.

How do I know if I'm eligible?

  • As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only as the incumbent will be responsible for creating and delivering training to employees and/or English and French-speaking clients across Canada or worldwide.

  • Candidates must be in their graduating year or completing their final year in an accredited undergraduate program.

  • Strong mathematical skills.

  • Balanced experiences in academics and extra-curricular activities and volunteer work.

  • Willingness to relocate within your hired region in Canada (Eastern, Western or Central) for placement of an Account Executiveposition.

  • A valid driver's licenseand willingness to travel.

How do I apply?

Please attach yourcover letter,resume and transcript with your application.

Questions? Email us atAE.Development.Program@sunlife.com

Apply today to the area that interests you. Our specific regions hiring are as follows:

Quebec - (Montreal & Quebec City)

Ontario - (Toronto or Waterloo)

Western - (BC, Alberta, Saskatchewan & Manitoba)


The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for.


Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance


Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.


Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.


We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.


We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.


We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.


Job Category:

Rotational Leaders

Posting End Date:

01/10/2026