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Remote Technical Account Manager Jobs in Kitchener, ON

Targeted Talent

Product Manager

Kitchener, ON · Remote

This is a permanent position that is remote! Our client is a global enterprise company with a ... Strong background with technical understanding and experience in software development and web ...

Targeted Talent

Product Manager

Kitchener, ON · Remote

This is a permanent position that is remote! Our client is a global enterprise company with a ... Strong background with technical understanding and experience in software development and web ...

Harris

(Remote) Support Analyst

Guelph, ON · Remote

Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ... Technical Qualifications: * Experience writing and troubleshooting SQL queries. * Experience ...

Cayenta

(Remote) Support Analyst

Guelph, ON · Remote

Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and ... Technical Qualifications: * Experience writing and troubleshooting SQL queries. * Experience ...

Slrconsulting

Project Manager

Guelph, ON · On-site +1

CA$100K - CA$145K/yr

Liaise with numerous technical disciplines across SLR to provide appropriate scope. * Manage and ... We are willing to consider flexible/remote locations within Canada for the right candidate. Travel ...

Gallagher

Commercial Account Executive

Waterloo, ON · On-site +1

... remote work with the benefits of inoffice collaboration. How you'll make an impact * Attracting new clients through industry networking , seeking referrals and partnering with Branch Managers to ...

World Renew

Systems Administrator

Burlington, ON · On-site +1

CA$82K - CA$92K/yr

Manage user accounts, roles, profiles, and permissions * Customize objects, fields, workflows, and ... Troubleshoot technical issues and escalate as needed. * Train new users and create guides ...

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All JobsTechnical Account JobsRemote Technical Account Manager JobsRemote Technical Account Manager Jobs in Kitchener, ON

Remote Technical Account Manager information

What is a remote technical account manager?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote technical account manager?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What are some typical challenges faced by remote technical account managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Account Executive (B2B)

Denari Global Payment Solutions Inc.

Kitchener, ON • Remote

CA$290K/yr

Full-time

Medical, Dental

Re-posted 17 days ago

Job description

Account Executive (B2B) 100% Commission Earning $100,000 + and Building a Residual Income (*** This is a 100% commission role. Compensation is completely based on performance. ***) About Us: Denari Global Payment Solutions Inc. is a premier full-service payment processing service provider. Denari consults clients on their business cash management needs and offers tailored solutions. We have partnered with a world leader in the payment industry to provide businesses with superior payment processing with first-class security and support. The Opportunity: We are looking for an Account Executive to join our sales team who is a high achiever, disciplined, competitive, self-driven individual who thrives in a fully commission B2B sales environment that is looking to take their business development to another level with unlimited recurring income potential! We offer: (*** This is a 100% commission role. Compensation is completely based on performance. ***)   * A generous compensation plan - top performers earn $100,000 + 1st year, $160,000+ 2nd year and $290,000 + 3rd year * Recurring Residual income is earned as long as customer stays with you and you stay with us without a cap * One-week sales training on industry, our product and services and sales process * Ongoing sales training, coaching, marketing, advertising and technical support * A comprehensive health and dental benefits package We are looking for people: * Two years of outside sales or business development experience with proven track record of success * Industry or B2B sales experience is preferred * Home office and have a car for travel within the assigned territory Key Accountabilities: The incumbent is responsible for generating profitable growth by selling payment solutions to new users within an assigned territory. He/she acquires new relationships, while retaining and expanding existing ones through direct, face to face contacts. Payment platform supports business of all sizes to process payments and can authorize payment transactions.   1.  Manage an assigned territory and sell payment solutions to new customers 2.  Acquire new business owner relationships and expand existing ones to achieve or exceed sales goals 3. Contacts and visits prospects customers to uncover needs and present solution with identified needs 4. Identifying prospects using multiple channels including asking for referrals from existing customers, developing a network of community business contacts and participating in marketing/educational seminars 5. Maintain and track sales progress to achieve or exceed objectives 6. Build and grow relationships with COIs 7. Negotiating fee structure for products and services within policy 8. Informing the customer of what to expect and when the service is set up for their use 9. Participating in sales meetings, skill-building sessions and one-on-one coaching sessions 10. Adhering to compliance with regulatory activities and guideline Join our team today!