ZipRecruiter

Log In

2

Remote Technical Account Manager Jobs in Illinois

Talon.One

Technical Account Manager Lead, AMER

Chicago, IL · On-site +1

$130K - $150K/yr

One. You will be responsible for transitioning our AMER Technical Account Management team from a reactive model to a self-sufficient, proactive powerhouse. This is a hands-on leadership role that ...

Harness

Customer Account Manager

Chicago, IL · Remote

$123K - $137K/yr

Position Summary At Harness, our Customer Account Manager own the customer's success from ... or a related technical field, or equivalent experience Work Location * Remote within Central ...

Emersesales

Account Manager

Chicago, IL · On-site +1

$105K - $180K/yr

Account Manager - Chicagoland Engineered Corrosion Solutions is an exciting and fast-growing ... Present technical solutions to a variety of customers This is a remote position; however ...

Envoy Global, Inc.

Account Manager

Chicago, IL · On-site +1

$60K - $75K/yr

This is a fully remote opportunity open to candidates residing anywhere within the U.S. As our Account Manager you will be required to: * Monitor personal and team inboxes and serve as the primary ...

Envoy Global

Account Manager

Chicago, IL · Remote

$60K - $75K/yr

This is a fully remote opportunity open to candidates residing anywhere within the U.S. As our Account Manager you will be required to: * Monitor personal and team inboxes and serve as the primary ...

Veolia

Key Account Manager

Villa Park, IL · Remote

... technical division of the Contract Operations group. Develop new pricing and service strategies ... These are remote positions. Qualifications Education/Experience/Background: * Undergraduate degree.

Loxo CS Demo

Account Manager - 871202

Kildeer, IL · Remote

S. * 3-5 years' experience serving a multi-state territoryStrong technical background * Knowledge ... Remote/home office environment * Up to 100% travel within assigned geographic region * Up to 30 ...

Envoy Global, Inc.

Strategic Account Manager

Chicago, IL · On-site +1

$95K - $125K/yr

This is a fully remote opportunity open to candidates residing anywhere within the U.S. As our Strategic Account Manager you will be required to: * Collaborate with Envoy Global team members as well ...

next page

Showing results 1-20

All JobsTechnical Account JobsRemote Technical Account Manager JobsRemote Technical Account Manager Jobs in Illinois

Remote Technical Account Manager information

See Illinois salary details

$38.8K

$83.7K

$163.8K

How much do remote technical account manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote technical account manager in Illinois is $83,748.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $97,400.00 per year, depending on experience, location, and employer.

What is a remote technical account manager?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are the key skills and qualifications needed to thrive as a remote technical account manager?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What are some typical challenges faced by remote technical account managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are popular job titles related to Remote Technical Account Manager jobs in Illinois?

For Remote Technical Account Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Remote Technical Account Manager jobs in Illinois look for?

The top searched job categories for Remote Technical Account Manager jobs in Illinois are:

What cities in Illinois are hiring for Remote Technical Account Manager jobs?

Cities in Illinois with the most Remote Technical Account Manager job openings:

Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in Illinois as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $83,748 per year, or $40.3 per hour.

Technical Account Manager

Chicago, IL • On-site, Remote

Sonoco Products Company
Manufacturing • 10K+ employees

7.3

Company rating: 7.3 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

60th of 121 rated packaging manufacturers

Good employer

Recommended by students

Paid breaks

Learn more about Sonoco Products Companyexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive.
Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.
This role integrates technical, commercial, and account management responsibilities to drive profitable growth within the tissue/towel market segment. The position serves as the technical-commercial lead for assigned accounts and new product development initiatives, translating customer manufacturing, performance, and sustainability requirements into differentiated value propositions. The role partners cross-functionally with operations, quality, engineering, technology, supply chain, and finance to deliver technically sound, economically compelling solutions while strengthening long-term customer relationships.
Safety, health, and environmental stewardship take precedence over all duties in this position.
What you will be doing:
  • Own and execute account plans aligned with divisional objectives, including volume growth, margin improvement, and market share expansion.
  • Lead the technical-commercial interface with converters and end users, developing deep, multi-level relationships from plant operations through executive leadership.
  • Monitor market trends, competitive activity, and technical developments to inform strategy and proactively identify growth opportunities.
  • Act as a technical subject-matter partner to customers by understanding their converting equipment, specifications, performance criteria, and application requirements.
  • Collaborate with engineering, quality, and operations teams to develop, test, and commercialize new products, grades, and service offerings.
  • Translate customer process challenges into actionable internal development projects, including trials, qualifications, and continuous improvement initiatives.
  • Support value proposition development by quantifying performance improvements, material efficiencies, and operational benefits.
  • Lead pricing strategy as well as margin management for assigned accounts.
  • Maintain detailed account analytics including sales, volume forecasts, gross margins, competitive positioning, specifications, and contract terms.
  • Support sales and operational planning (S&OP) through accurate forecasting and demand insights.
  • Manage commercial agreements including pricing structures, supply agreements, inventory programs, and confidentiality agreements.
  • Ensure disciplined management of AR/DSO and working capital objectives.
  • Serve as the primary commercial liaison across operations, quality, technology, engineering, procurement, and finance to ensure alignment on account strategies.
  • Champion internal communication to ensure flawless execution of customer programs from development through commercialization.
  • Lead resolution of complex technical or commercial issues by coordinating cross-functional resources to ensure timely, effective outcomes.
  • Conduct regular business and technical reviews covering performance, quality, delivery, innovation pipelines, and value creation.
  • Promote a continuous improvement mindset focused on operational optimization and customer success.

We'd love to hear from you if:
  • Bachelor's degree required; preference for engineering, materials science, chemistry, business, or related technical discipline.
  • 7-10+ years of experience in packaging and paper manufacturing environments with a strong blend of technical and commercial responsibilities.
  • Demonstrated success in strategic or national account management and complex opportunity development.
  • Proven ability to quantify and communicate technical and financial value.
  • Strong analytical, presentation, and business acumen.
  • Proficiency with CRM systems and advanced use of Excel, PowerPoint, and Word.
  • Experience supporting new product development or technical commercialization projects.
  • Working knowledge of converting processes, raw materials, and performance-based specifications.
  • Location Mid-West (Indianapolis, IN; Chicago, IL preferred). Position will cover a few accounts on the West Coast that will require travel to these areas.
  • Travel required to customer sites, manufacturing facilities, and internal meetings as business needs dictate. Travel will be at least 50%.
  • High integrity with a strong commitment to safety and compliance.
  • Customer-focused, technically curious, and results-driven.
  • Structured, methodical approach to complex problem-solving.
  • Willingness to challenge the status quo and drive continuous improvement.

Compensation:
This is a progression position, and salary will be determined based on experience and business needs. The annual base salary range for this role is as follows:
  • Account Representative: $73,280 - $82,400, plus an annual target bonus of 12.5% of base salary.
  • Account Representative II: $99,360 - $111,780, plus an annual target bonus of 12.5% of base salary.
  • Senior Account Representative: $111,760 - $125,730, plus an annual target bonus of 12.5% of base salary.
  • Account Manager: $124,800 - $140,400, plus an annual target bonus of 12.5% of base salary.

#LI-CB1
At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.
Benefits
  • Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
  • 401(k) retirement plan with company match
  • Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
  • Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
  • Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
  • Tuition reimbursement

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.
Sonoco logo

About Sonoco

Sourced by ZipRecruiter

Sonoco is a $5 billion global provider of consumer packaging, industrial products and packaging supply chain services. When collaborating with our customers, we leverage our deep knowledge of material science, our i6 Innovation ProcessTM, and our industry-leading packaging and services portfolio to create impactful customized solutions that build stronger brands. We produce packaging for many of the world's most recognized brands, in markets such as appliances and electronics, automotive, beverages, confection, construction, converted paperboard, fresh and natural food, frozen and refrigerated food, shaving, home, lawn and garden, medical/pharmaceutical, pet care, powdered beverages, recycling and snacks. Sonoco's operations consist of our global consumer packaging businesses (rigid paper and closures, flexibles and plastics); our display and packaging division (high-impact retail displays and packaging supply chain management); our industrial businesses (tubes and cores, reels and spools, uncoated recycled paperboard and Sonoco Recycling, one of the world's largest recyclers); and our Protective Solutions division (custom-designed protective, temperature-assurance and retail security packaging solutions and highly engineered components). From our headquarters in Hartsville, S.C., and more than 300 operations in 33 countries, we serve customers in 85 nations.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Hartsville, SC, US

View All Sonoco Jobs

What Sonoco employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply