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Remote Technical Account Manager Jobs in Chicago, IL

Contruent LLC

Technical Account Manager

Naperville, IL · Remote

Salary: $110,000-$180,000 based on previous experience and several additional factors The Role As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a ...

Sonoco Products Company

Technical Account Manager

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role integrates technical, commercial, and account management responsibilities to drive profitable growth within the tissue/towel market segment. The position serves as the technical-commercial ...

Talon.One

Technical Account Manager Lead, AMER

Chicago, IL · On-site +1

$130K - $150K/yr

One. You will be responsible for transitioning our AMER Technical Account Management team from a reactive model to a self-sufficient, proactive powerhouse. This is a hands-on leadership role that ...

NinjaTrader

Director, Technical Account Management

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As Director of Technical Account Management at NinjaTrader, you will own the vision, structure, and ... There may be remote flexibility for exceptional candidates in the following states: California ...

Harness

Customer Account Manager

Chicago, IL · Remote

$123K - $137K/yr

Position Summary At Harness, our Customer Account Manager own the customer's success from ... or a related technical field, or equivalent experience Work Location * Remote within Central ...

Raymond Search Group

REMOTE - Account Manager

Chicago, IL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Manager - Northern Illinois (Remote) We are a value-added wholesale distributor of water ... This role is ideal for a sales professional who enjoys relationship-driven selling, technical ...

Envoy Global, Inc.

Account Manager

Chicago, IL · On-site +1

$60K - $75K/yr

This is a fully remote opportunity open to candidates residing anywhere within the U.S. As our Account Manager you will be required to: * Monitor personal and team inboxes and serve as the primary ...

Ignite Visibility

Account Manager

Chicago, IL · Remote

  • Medical

  • Dental

  • Vision

  • PTO

The Account Manager is responsible for developing and managing client relationships that promote ... This role is remote within the U.S. and residents of all 50 U.S. States are eligible to apply.

Vibes

Technical Project Manager

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Internally, you'll coordinate PS developers, Technical Account Managers, CS, Sales, Product, and Finance - making sure the right people are working on the right things at the right time. This is a ...

Loxo CS Demo

Account Manager - 871202

Kildeer, IL · Remote

S. * 3-5 years' experience serving a multi-state territoryStrong technical background * Knowledge ... Remote/home office environment * Up to 100% travel within assigned geographic region * Up to 30 ...

Impact Kids

Account Manager

Wheeling, IL · Remote

$25 - $50/hr

We are looking for a motivated and experienced Account Manager to oversee and support a large ... Position is remote however be willing and able to travel between multiple locations as needed.

Impact Kids

Account Manager

Chicago, IL · Remote

$25 - $50/hr

We are looking for a motivated and experienced Account Manager to oversee and support a large ... Position is remote however be willing and able to travel between multiple locations as needed.

Impact Kids

Account Manager

Arlington Heights, IL · Remote

$25 - $50/hr

We are looking for a motivated and experienced Account Manager to oversee and support a large ... Position is remote however be willing and able to travel between multiple locations as needed.

Impact Kids

Account Manager

Park Ridge, IL · Remote

$25 - $50/hr

We are looking for a motivated and experienced Account Manager to oversee and support a large ... Position is remote however be willing and able to travel between multiple locations as needed.

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All JobsTechnical Account JobsRemote Technical Account Manager JobsRemote Technical Account Manager Jobs in Chicago, IL

Remote Technical Account Manager information

See Chicago, IL salary details

$41.2K

$89K

$174.1K

How much do remote technical account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote technical account manager in Chicago, IL is $89,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,900.00 and $103,500.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by remote technical account managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are the key skills and qualifications needed to thrive as a remote technical account manager?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What is a remote technical account manager?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are popular job titles related to Remote Technical Account Manager jobs in Chicago, IL? For Remote Technical Account Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Technical Account Manager jobs in Chicago, IL look for? The top searched job categories for Remote Technical Account Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Technical Account Manager jobs? Cities near Chicago, IL with the most Remote Technical Account Manager job openings:
Remote Technical Account Manager jobs near you
Infographic showing various Remote Technical Account Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $89,031 per year, or $42.8 per hour.

Technical Account Manager

Contruent LLC

Naperville, IL • Remote

Full-time

Posted 13 days ago

Job description

The Role

As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of our largest and most complex enterprise customers. You will own the technical health, adoption success, and long-term value realization of your accounts—working proactively to ensure customers achieve measurable outcomes from their Contruent investment.

This is not a support role. While you will coordinate escalations when necessary, your primary focus is prevention, optimization, and strategic partnership. You will work closely with Sales, Customer Success, Professional Services, Engineering, and Product to drive adoption, support renewals, influence expansion, and strengthen long-term customer relationships.


What You’ll Do

Strategic Customer Partnership

  • Act as the primary technical point of contact for assigned enterprise accounts
  • Develop deep understanding of customer objectives and environments
  • Serve as a long-term technical advisor

Proactive Technical Leadership

  • Own technical health of customer environments
  • Conduct assessments, release planning, and best-practice reviews
  • Guide architecture and configuration strategy

Escalation & Issue Leadership

  • Lead resolution of complex technical issues
  • Drive root cause analysis and prevention
  • Maintain confidence during high-impact events

Adoption, Retention & Expansion Support

  • Support renewals with technical insight
  • Identify expansion opportunities
  • Contribute to QBRs and executive reviews

Cross-Functional Collaboration

  • Act as bridge between customers and internal teams
  • Partner with Professional Services
  • Share best practices

What Success Looks Like

  • High customer satisfaction and executive trust
  • Stable, well-adopted environments
  • Successful renewals
  • Expansion opportunities identified

What You Bring

  • 7+ years experience in enterprise SaaS or related roles
  • Previous experience using Contruent Enterprise (formerly Ares Prism)
  • Experience supporting complex enterprise customers
  • Project controls or capital project systems expertise
  • Strong communication and executive presence

Additional Details

  • Occasional domestic and international travel
  • Post-sales, non-quota-carrying role supporting retention and expansion